About Mark W. Heaphy

Mark W. Heaphy chairs Wiggin and Dana’s Outsourcing and Technology practice group as well as its India practice, where he leads a broad-based, supplier-focused team of experienced professionals representing a diverse group of global providers of technology and services related to outsourcing, software, digital transformation, automation, E-commerce, data analytics and the cloud. Mark has decades of experience advising on all aspects of sourcing and procurement, from initial RFP through implementation, go-live and beyond. Global service providers rely on Mark’s expertise to help them structure, negotiate and document domestic, near-shore and off-shore outsourcing strategies in North and South America, Europe, Asia, the Middle East and Africa.