Contributed By BDK Advokati
Montenegro is a liberal jurisdiction with regard to gaming regulations. With a handful of restrictions, it generally permits all common types of games of chance in both land-based and online forms. Gaming concessions are issued on an operator’s request for most of the game types, except for casino and lottery concessions, which are subject to a competitive tender procedure. The lottery concession is also restricted to a single operator.
The current legislation dates from 2004 and needs to be updated, particularly in the online gambling field, which is under-regulated, and in the field of prevention of problem gambling, as there are currently no rules in that respect. Concessions can be granted only to companies incorporated in Montenegro, organised in the form of a limited liability company or joint stock company – meaning that in Montenegro, games of chance cannot be organised by other types of companies, foreign companies or entrepreneurs. Once granted, a concession cannot be transferred to third parties.
Online gambling is permitted subject to a special licence that can only be given to operators which already hold concessions for land-based games of chance. Offshore online operators are not permitted to operate in Montenegro, due to a general ban on participation in games organised abroad, but there have been no real attempts to restrict access to foreign gaming platforms.
Games of chance are generally divided into two groups:
There is no differentiation between gambling and gaming.
Recent Changes
In recent years, the legal landscape for gambling in Montenegro was poised for major changes as the government considered the adoption of new regulations. This anticipation created a sense of expectancy both in the industry and in the legal community. However, the major amendments of the gambling regulations have not happened yet. January 2023 saw minor regulatory changes, with the introduction of an obligation for casinos to connect their audio-video surveillance systems to the monitoring system of the regulator.
Social gaming
A game qualifies as a game of chance only if it has all three mandatory features, as follows:
Hence, social gaming is not considered a game of chance and is not regulated; and, despite the trend of the rising concern of regulators in many jurisdictions over the potential risks this activity bears, it has not been under the spotlight of the Montenegrin regulator so far.
Esports
The current regulatory regime permits betting on esports, as the definition of betting is open enough to cover any type of uncertain event.
Fantasy sports
Betting on fantasy sports is permitted and is regularly offered in the market. The definition of betting is not restricted to real sports and can cover all sorts of virtual events, such as fantasy sports.
Skill gaming
Skill gaming, as such, is not regulated. When making a distinction between games of chance and games of skill, one should apply the “any chance” test. If the outcome of a game is, to any extent, determined by chance, it will fall within the games-of-chance category, on the condition that the other two elements – consideration and a prize in money, goods or services – are present as well.
Blockchain or cryptocurrency
To date, blockchain technology and cryptocurrencies in general, and their application in the games-of-chance sector, have not been under the scrutiny of the regulator, as the current legislation does not provide for any restrictions related to the underlying technology of online gambling platforms, or to the use of cryptocurrencies. That said, given the lack of regulations, Montenegrin banks are reluctant to co-operate with companies dealing with cryptocurrencies, which may be a practical obstacle for operators intending to include cryptocurrencies in their business model.
Montenegrin legislation permits online gaming; that is, the provision of games of chance via the internet or via other means of telecommunication. This right is subject to a special licence for online gaming. However, this licence can only be issued to an operator that already holds a concession in Montenegro for any type of land-based game of chance. Thus, the online licence is more an upgrade of an existing concession than a standalone licence.
An online gaming licence does not differentiate between types of online games, so it allows holders to organise any type of game of chance, irrespective of the underlying type of land-based concession. Therefore, a licence for online gaming issued to a holder of any kind of concession for land-based games entitles its holder to offer a full spectrum of online games – such as sports betting, casino games, slots, bingo games and fantasy sports – without restriction on their type and number.
Social Gaming
Social games are not regulated, as such, and may be freely organised. However, if a social game qualifies as a game of chance (ie, if players pay to participate in the social game, if the outcome of the game depends on chance, and if there is a prize in the form of money, goods or services), that social game would require a licence for online games of chance.
Betting
Betting is permitted in Montenegro, with a few restrictions. Namely, it is not permitted to organise betting on the results of political elections, and owners or shareholders of sports clubs cannot simultaneously be providers of sports betting on the results of the sport their club is playing or on results in the league in which their club is competing. The concession term is three years, but it can be extended through a simple procedure for an additional two years. After expiry of the (extended) term, the operator may apply for the concession anew. Operators must hold a separate concession for each betting shop they have. All betting shops must be connected over the internet to the regulator’s system.
Poker
Montenegrin law does not regulate poker as a separate type of game of chance, but rather considers it to be a type of casino game; thus, it can be played only in casinos.
Bingo
Bingo is a permitted game of chance, and requires a concession. The concession is issued for a three-year term and may be extended for an additional two years.
Casinos
Casinos are permitted in Montenegro, but the total number of casinos is currently limited to eight. Operating a casino requires a concession, which can only be obtained through a public competitive tender launched by the government (launching a tender requires a prior initiative with the government). The concession is granted for ten years and may be extended for an additional five years. A casino concession includes the right to offer gaming machines.
Gaming Machines
It is permitted to offer games of chance on gaming machines, subject to a special concession. However, a separate concession for gaming machines is not required when they are offered in casinos, because the casino licence covers gaming machines as well. The concession is granted for three years and is extendable for an additional two years.
Lotteries
The offering of lottery games is permitted, but the right is restricted to a single lottery operator. The concession is granted for 15 years and can be extended for an additional five years.
The key piece of legislation that regulates the gambling sector in Montenegro is the Games of Chance Act (Zakon o igrama na sreću, “Official Gazette of the Republic of Montenegro”, Nos 052/04, 013/07, 073/10, 040/11, 061/13, 037/17 and 003/23).
A game of chance is defined as a game in which the participants have an equal opportunity to win a prize (in money, goods or services) against an indirect or direct payment of consideration, while the result of the game depends on chance or some uncertain event in the game. The notion of games of chance does not encompass:
There are no guidelines regarding to what extent the outcome of a game must depend on chance in order to be considered a game of chance, provided that it also encompasses the other two mandatory elements (the consideration and the prize).
Montenegrin legislation does not provide for a special definition of land-based gambling. The general definition of games of chance applies to any type of game and covers both online and land-based products.
Montenegrin legislation does not provide for a particular definition of online gambling. The general definition of games of chance applies to any type of game and covers both online and land-based products.
The key offences stipulated under the Games of Chance Act are as follows.
Organising games of chance without entering into a concession agreement with the Games of Chance Administration is a criminal offence punishable by a monetary fine or imprisonment for up to three years. In addition, if in such a case the provider of games of chance or the player uses deception, they can be punished by imprisonment for between three months and five years. Furthermore, a monetary fine or a penalty of imprisonment for up to two years can be imposed for the unauthorised sale of gambling tickets or collection of payments for games organised abroad.
Additionally, licensed organisers of games of chance that breach various requirements of the Montenegrin Games of Chance Act can be fined for misdemeanour with a monetary fine of up to EUR20,000.
Furthermore, licences may be revoked in one of the following cases:
The New Games of Chance Act
The Ministry of Finance has been working for the past couple of years on the new Games of Chance Act, and the deadline for its completion has been regularly extended. The first version of the legislation was made public in Q1 of 2021, when it was put out for public discussion, and the Ministry was expected to review numerous comments received from the industry and to prepare the final draft. The process is still pending and there has been no update in 2023.
Concession fees
Based on the first draft, several changes can reasonably be expected from the new legislation. In the first place, the concession fees for all types of games will most probably be increased. The most drastic change could be to the monthly concession fee for land-based gambling, as the approach under the draft legislation is to calculate the fee from the total stakes rather than from the gross gaming revenue (as is currently the case); therefore, this could significantly affect operators in this sector.
Share capital requirements
The share capital requirements for operators are to be increased to a certain extent, and those operators with multiple licences (eg, for betting and gaming machines) will have to cumulatively satisfy the capital requirement for each licence held.
Lottery
There has been no lottery operator in Montenegro since December 2016, when the concession of the last lottery operator expired, and a new lottery concession is expected to be granted only after the new legislation is adopted. The new draft legislation points in the direction of a state-owned monopolistic lottery, so this sector will most probably not be open to potential investors anymore.
Casino concession award fee
The current casino concession award fee is set at EUR2 million per single casino, which has proved to be a dissuading factor for potential new participants in the sector. The new legislation is therefore expected to abandon the concession award fee, but this will most probably be compensated to some extent through an increase in the annual licence fees.
Other possible regulation changes
Online gambling is currently under-regulated and is restricted in that an online licence can be granted only to operators already holding a land-based licence in Montenegro. This principle will most probably remain under the new legislation.
There may be some surprises with respect to preventing access to unlicensed offshore gambling operators, as this matter is not currently regulated and there are no measures to restrict access to offshore gambling platforms.
Finally, the current legislation does not address the prevention of problem gambling, so it is expected that the new legislation will regulate this area as well.
The primary regulatory authority for the gambling industry in Montenegro is the Games of Chance Administration, which is under the supervision of the Ministry of Finance. Additionally, the government of Montenegro is the body that awards concessions for lottery and casino games.
The Montenegrin jurisdiction applies a traditional prescriptive approach to regulation of the gambling sector. In combination with infrequent legislative updates, this regulatory approach does not seem to be the best option for keeping up with changes in the industry.
The licensing regime is generally not expected to change under the new regulations for betting licences and for slot machines. On the other hand, the one-off fee of EUR2 million for a casino licence is likely to be abandoned, and the lottery licence is likely to be restricted to a single state-owned operator.
The current legislation provides for the following types of concessions/licences applicable to the provision of games of chance:
It is important to point out that a licence for online gambling can only be issued to an entity that already holds a concession for land-based operations, and cannot be granted as a standalone licence.
The availability of concessions depends on the type of concession sought. In this sense, concessions for betting, gaming machines, and bingo, TV tombola and tombola are available on request. The licence for online gambling is also available on request but can only be granted to holders of land-based concessions. On the other hand, the concessions for casinos and the lottery can only be granted through a public competitive procedure launched by the government of Montenegro.
Every type of games of chance concession or licence is granted for a fixed time period and can be extended. The duration of individual concessions/licences is as follows:
A general condition for any operator is that it be incorporated in Montenegro in the form of either a limited liability company or a joint stock company. Additional specific requirements – such as the minimum share capital, the amount of the mandatory bank guarantee for the payment of duties and winnings, and staffing requirements – are prescribed separately for each concession type.
The conditions a potential operator must meet, the documents that must be provided with the application, and the criteria for the award of the lottery concession are determined in the public call for the award of the concession, and are not prescribed by the Games of Chance Act.
Documents/Information Required
Licences for bingo, TV tombola and tombola
Applications for licences for bingo, TV tombola and tombola must be submitted to the Games of Chance Administration along with the following documents/information:
Casino concessions
The conditions that the interested party must meet, the documents that must be provided with the application, and the criteria for the award of the casino concession are determined in the public call for the award of the licence. Also, the Games of Chance Act prescribes multiple documents/information to be delivered with the application for a casino licence (following the public call), as follows:
Betting concessions
An application for a betting concession must be submitted to the Games of Chance Administration along with the following documents/information:
Gaming-machine concessions
An application for a gaming-machine concession must be submitted to the Games of Chance Administration along with the following documents/information:
Online gambling licences
The only requirement for obtaining a licence for online gaming is that the operator already holds one of the types of concessions for land-based games of chance, and hence the application for the online licence will be a simple request with no additional documents needed.
Personnel/Personal Requirements
The application requirements related to directors, owners or senior management of operators are very few, and are limited to casinos only. It is required that the authorised representatives (which include directors and any other person vested with the right to represent the company) of a casino have not been convicted for criminal offences against payment systems and commercial operations. Furthermore, there must be proof that the casino managers are properly trained to work in a casino.
There are no particular application requirements related to operators’ shareholders.
Where the concessions are readily available – which will be the case with concessions for betting, gaming machines, and bingo, TV tombola and tombola – the administrative decision-making process must be completed within a general deadline of 30 days from submission of the application. Prospective applicants also have to take into account that the preparation of the application may take some time, as they have to engage a licensed company to inspect the premises and confirm that the relevant technical requirements are satisfied, since this confirmation is one of the documents that must be submitted with the application.
The duration of the concession award procedures for casinos or the lottery is not predetermined, and will depend on the particulars of the public tender invitation.
The Games of Chance Act does not provide for any specific application fees; thus, the applications for concessions are subject only to an administrative fee of EUR2, applicable to administrative procedures in general.
The awarded casino operator is obliged to pay a one-off fee of EUR2 million. There is no similar award fee for other types of concessions for games of chance.
The regime of ongoing fees for operators is a combination of fixed and variable fees, payable monthly or annually. The fees are different for each concession type, as follows.
Premises where games of chance are organised must satisfy various technical and spatial requirements, and compliance with these conditions must be checked before applying for a concession, as a technical compliance certificate is one of the mandatory application documents. Technical compliance must be maintained for the duration of the concession and regular inspections may be carried out by the gaming authority.
Casinos
A casino must be arranged in such a way that both the gaming areas and the guest and casino staff areas are integrated in a single space, where the minimum size of the casino is 250 square metres. In addition, the casino must have at least five gaming tables. A special label, issued by the Ministry of Finance and displaying the main data on the operator and the concession, must be displayed at the entrance to the casino. Within the casino, there must be a:
There must also be a catering area, except when the casino is located inside a hospitality facility that has at least a three-star rating.
Audio-video surveillance must be installed inside the casino, so that it can cover:
Video surveillance cameras and monitors must be in colour, and the recordings must always show the date and time of recording. Access to the control room in which the equipment for audio-video surveillance is stored must be strictly guarded, and only authorised security personnel may gain access.
Betting Shops
The minimum permitted size of a betting shop is ten square metres. The premises must be equipped with an IT system for receiving payments that is connected to the central database of the regulatory authority, and there must be a metal safe in the premises for keeping the winning, non-winning and cancelled betting tickets. Betting rules, the options on offer and the results of the betting must be displayed in a dedicated notice space.
A special label, issued by the Ministry of Finance and indicating the main data on the operator and the concession, must be displayed at the entrance to the betting shop.
Payments for bets can only be made at payment points of betting shops or at betting terminals for which a concession has been granted, while the area dedicated to betting terminals cannot be less than three square metres per terminal. Betting via betting terminals can be organised not only in betting shops, but also in casinos and slot-machine clubs.
Gaming-Machine Venues
A gaming-machine venue must have at least ten gaming machines, and the gaming and guest areas must have a total combined area of at least 35 square metres.
A gaming-machine venue must have a cash register and a separate secured area for storing money and other valuables, and it may also have a hospitality section in which drinks and beverages may be served, or a hospitality section for preparing and serving food.
The operator is obliged to have a control IT system in place that allows the gaming machines to be connected to the IT system of the gaming regulator.
Also, a special label, issued by the Ministry of Finance and indicating the main data on the operator and the concession, must be displayed at the entrance to the gaming-machine venue.
The operator is obliged to display the following inside the premises:
In the case of multi-player gaming machines, the operator is obliged to provide at least three square metres of space per possible player.
Also, the gaming machines must support the SAS (Slot Accounting System) protocol.
Tombola
The premises used for tombola must be organised and must meet certain hygienic-technical conditions. The area must not be under 100 square metres.
The tombola operator must use the following equipment:
There must be a special label, issued by the Ministry of Finance, indicating the main data on the operator and the concession, displayed at the entrance to the tombola venue.
Bingo and TV Tombola
The premises (TV studio) inside which bingo or TV tombola is being organised, cannot have an area of less than 30 square metres, excluding the audience sector.
The organiser of bingo and TV tombola is obliged to ensure the monitoring of the draw of numbers and the entire course of the game through a live TV broadcast.
The EUR2 million fee for the awarding of a casino concession has been criticised by the industry for being too high and is generally seen as a discouraging factor for new players wishing to enter the Montenegrin casino sector. It is therefore expected that the upcoming new gambling legislation will reduce this award fee for casinos. There are also expectations of change in the lottery sector, as there has been a five-year period without a lottery operator, and the current legislation does not regulate the lottery concession award procedure sufficiently.
Any operator holding a land-based gambling concession of any type can apply for an online licence. Due to insufficient regulation in this area, the interpretation is that the online licence, once granted, gives its holder a right to organise any type of gambling online. Practically, that means that the online games provided by the operator are not tied to the types of games for which the operator holds a land-based concession. To illustrate the situation, a company with a concession for land-based gaming machines can obtain a licence for online gambling and offer betting on its website. The legislation is also silent on how many platforms/websites a single licence can cover, so this matter is instead regulated under a concession agreement between the operator and the gaming authority. Current practice is that the licence is tied to one website only.
Business-to-business provision of services in the gambling sector is not a regulated activity in Montenegro. No licence is required for providers of software or services to a licensed operator as long as the provider itself is not offering the games to customers.
The use of affiliates has not been under the spotlight of the regulator and there are no particular statutory rules or restrictions in this respect.
There are no particular licensing or regulatory requirements for white-label providers. The regulator’s approach is generally neutral in this respect, and any type of arrangement for the supply of online gambling platforms or services to operators is permitted.
The current gaming legislation merely permits online gambling, subject to a special licence, but falls short of regulating any other aspects of this gambling sector. Bearing this in mind, the new legislation that is being prepared is expected to regulate a number of matters related to an online offering, such as:
Under the current legislation, it is forbidden to participate in games of chance organised abroad when the stakes are paid in Montenegro, or to collect stakes in Montenegro for games of chance organised abroad. These restrictions are interpreted to cover remote gambling as well, so online offering of offshore operators unlicensed in Montenegro is not permitted. However, so far this prohibition has not been enforced by the regulator, so there are no technical measures in place for restricting access to websites, or for otherwise protecting consumers from unlicensed operators.
Although the Games of Chance Act emphasises public interest in the prevention of the negative effects of gambling, the provisions regulating responsible gambling are scarce and in practice limited to the restriction of underage gambling. In this regard, minors under the age of 18 are not permitted to enter gambling venues of any type. The legislation is not explicit about online operations, but the general interpretation is that online platforms fall under the restriction of underage gambling as well. The prevention of problem gambling is surprisingly still not regulated, and there are currently no obligations imposed on operators in this respect.
The upcoming legislation is expected to introduce temporary self-exclusion rights for players, and rights to set betting or loss limits. Furthermore, operators will be obliged to display a notice on responsible gambling in physical premises, containing information on:
Operators are not obliged to make any gambling management tools (such as betting limits, timeouts, etc) available to players.
The key AML regulation, which also applies to the gambling sector, is the Act on Prevention of Money Laundering and Financing of Terrorism (Zakon o sprječavanju pranja novca i financisranja terorizma, “Official Gazette of Montenegro”, Nos 33/14, 44/18, 73/19, 70/21). Providers of gambling services (gambling operators) are regulated as obliged entities under this piece of legislation and hence are required to have in place policies, controls and procedures for mitigating and effectively managing the risks of money laundering and terrorism financing.
When assessing the risk of money laundering and the financing of terrorism, gambling operators are obliged to observe the list of indicators of suspicious transactions prescribed under the Rulebook on the List of Indicators for Recognition of Suspicious Clients and Transactions (Pravilnik o listi indikatora za prepoznavanje sumnjivih klijenata i transakcija, “Official Gazette of Montenegro”, No 141/21).
There are no recent or forthcoming changes to AML regulations relevant for gambling.
Gambling operators (providers of lottery games, special games of chance, online games, etc) are obliged to establish the identity of the customer upon the collection of winnings or the wagering of a stake, or when carrying out transactions amounting to at least EUR2,000, whether the transaction is carried out in a single operation or in several linked operations.
The operator must collect information on the name, residential address and date of birth of the customer, and must verify the customer’s identity on the basis of documents, data or information obtained from a reliable and independent source. This obligation also applies to online gambling operators when opening customers’ accounts, and to casino operators when the customer enters the casino.
Advertising activity is not regulated in Montenegro in a general manner, and current regulations are limited to the prevention of illicit advertising in the context of the protection of consumers or traders. There is no special regulatory authority established for advertising.
The Illicit Advertising Act (Zakon o nedozvoljenom oglašavanju, “Official Gazette of Montenegro”, No 30/17) defines advertising as a communication that recommends an advertiser, or its professional or business activity, to encourage the sale of goods, services or real estate.
Advertising is not a regulated activity in Montenegro and gambling operators are free to advertise their offering without any special licence or permission.
General restrictions on advertising imposed under the Consumer Protection Act (Zakon o zaštiti potrošača, “Official Gazette of Montenegro” Nos 02/14, 06/14, 43/15, 70/17, 67/19, 146/21) apply to gambling operators as well. In this sense, Article 29 (1) prohibits any advertising of products and services that:
Article 29 (2) prohibits advertising that threatens the health, psychological or moral development of minors. Also, Article 29 (3) provides that it is forbidden to use comparative, fraudulent and false propaganda and advertising messages that deceptively promote a product or service, overstating its effects or results.
The Illicit Advertising Act prohibits misleading advertising and sets out conditions under which comparative advertising may be permitted (Article 5).
Finally, the Games of Chance Act forbids the advertising of foreign betting tickets in Montenegro (Article 7).
An infringement of advertising restrictions prescribed by the Consumer Protection Act can trigger a fine of between EUR1,500 and EUR20,000, while a breach of the restriction under the Gaming Act can trigger a fine of between EUR1,100 and EUR20,000. The Illicit Advertising Act does not prescribe fines for illicit advertising, but rather introduces the possibility of class action lawsuits against infringers.
The anticipated gambling legislation is expected to explicitly prohibit any advertising related to games of chance in the media intended for children or young people (including radio or TV shows, print media, online media, or in any events directed at children or young people).
Disclosure requirements in the case of the acquisition of companies, where applicable, are not sector-specific, in that there are no special requirements applicable to gambling companies only – there are general requirements that apply to any type of business.
However, disclosure is required only in the case of a mandatory or voluntary takeover of joint stock companies (which are subject to capital market and securities regulations), and not in the case of the acquisition of, or change of control in, limited liability companies. A limited liability company is the corporate form of choice for most businesses in Montenegro, and the vehicle type currently utilised by all operators in the games-of-chance sector.
If the operator is registered as a joint stock company, the acquisition of direct or indirect control of at least 30% of the shares would trigger the obligation to launch a mandatory takeover bid by the acquirer.
There are no particular passive investor requirements in Montenegro in the case of acquisitions or changes of control of companies in general.
The Games of Chance Administration, as the regulatory body, has broad power to control the compliance of operators with the Games of Chance Act. This is exercised through the regulator’s authorised officers and inspectors, who are entitled, among other things, to:
They are also authorised to fine the company and issue a so-called “misdemeanour order”, which is a decision on a fine that becomes effective only if the fined entity does not challenge it and requests the court’s decision on the misdemeanour. The authorised officers and inspectors can also file a motion for starting misdemeanour proceedings before the competent courts.
Most infringements of the Games of Chance Act are considered to be misdemeanours and trigger monetary fines. The monetary fines are regularly imposed by inspectors, through issuing misdemeanour orders, or by the courts in misdemeanour proceedings. The latter will be the case if the fined company opts to challenge the misdemeanour order and have the case heard before the court, or if the inspector files the motion for starting misdemeanour proceedings instead of issuing the misdemeanour order.
The most severe infringements are penalised with criminal sanctions. Providing games of chance without a proper concession or licence is punishable by a monetary fine or imprisonment for up to three years, while selling betting tickets or accepting payment for games organised abroad can trigger a monetary fine or imprisonment for up to two years.
When a financial penalty is imposed on a company and not paid within the provided deadline, it will be enforced by the competent authority that imposed the fine, which will be the regulatory body or the court.
The primary means of enforcement against companies is blocking their bank accounts and seizing any available funds. If the funds in those bank accounts are not sufficient, the fines will regularly be enforced against other assets of the company, through their seizure and public sale.
A misdemeanour proceeding initiated against the company always triggers proceedings against the responsible person in the company (ie, the legal representative, such as the executive director) as well. The fines for responsible persons are significantly lower than the fines for companies.
In the case of an infringement that is considered a criminal offence, any person in the company who was involved in the infringement may personally be subject to criminal prosecution.
Gambling winnings in Montenegro are not taxable, regardless of the type of game or the amount won.
Gambling revenues are taxed through the system of fixed and variable concession fees (see 4.10 Ongoing Annual Fees).
The upcoming legislation is expected to bring changes in the casino, lottery and online gambling sectors. The current regulatory approach to online gambling is obsolete, as online licences are issued only to holders of land-based concessions, so the key expected reform is introduction of a new concept of independent licences for the provision of online games of chance.
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