Gaming Law 2023

Last Updated November 28, 2023

Sweden

Law and Practice

Authors



Westerberg & Partners is a Swedish boutique law firm specialising in IP law and dispute resolution. With 23 IP specialists in its team, Westerberg & Partners is one of the market leaders in Sweden and one of the largest IP firms in the Nordics. The work of the IP team includes regulatory law matters in highly regulated sectors, such as the gambling sector. Westerberg & Partners’ gambling law team, which includes two partners and a handful of associates, has extensive experience in advising many of the largest commercial players in the Swedish gambling market, including commercial gambling operators and media companies. In addition to its to day-to-day advise on gambling law, the team has assisted commercial operators entering the Swedish gambling market following the 2019 re-regulation and litigated many high-profile pilot cases in which the new rules were applied before Swedish courts.

Current Outlook

Five years have now passed since the re-regulation of the Swedish gambling market on 1 January 2019 and the most obvious and immediate issues related to the Swedish Gambling Act that entered into force on that date have since been addressed by the Swedish Gambling Authority (SGA). However, the Swedish gambling market still faces many unsolved regulatory issues and the next couple of years will be important in maintaining the continued channelling of customers to licensed operators and improving the damaged reputation of gambling operators among the Swedish public.

Further, the SGA continues to be active and has initiated notable actions due to purported insufficient responsible gambling (RG) measures and furthering of illegal gambling by way of providing payment services to unlicensed operators. These issues raise two highly important points of law where there is no authoritative case law where the gambling industry will await the outcome of the subsequent court proceedings with great anticipation.

Moreover, it is notable that a number of civil actions brought by former customers against gambling operators have received considerable media attention. In short, these actions are based on allegations of illegal provision of gambling services prior to the re-regulation of the Swedish monopoly, and purported RG violations after said re-regulation. Presumably, this recent trend is influenced by similar successful cases in Germany and central Europe which are cited in the plaintiffs’ submissions. To this date, no such action has been successful.

Lastly, it is noteworthy that the latest budget proposal includes a proposition to increase the gambling tax from 18& to 22%. If adopted, the increased tax level will be effective from 1 July 2024.

Recent Changes

On 1 July 2023 several noteworthy amendments in the Gambling Act have come into effect. Highlights include the implementation of mandatory B2B licences in Sweden for anyone manufacturing, developing, amending, or installing gambling software to a Swedish B2C licence holder.

Given that the bulk of renewal applications for lapsing five-year licences will be sought by the end of 2023, the SGA has significantly lowered its application fees for commercial online gambling, and online betting. The new fees are set at SEK230,000 and if said licences are sought simultaneously, only one application fee must be paid. It remains to be seen whether this will attract more operators to enter the Swedish market, and if it will increase the number of licence types sought.

Lastly, it is worth noting that in May 2023, the first case concerning the application of the Swedish Gambling Act was adjudicated by the Supreme Administrative Court. The case concerned the basis for calculating the cap on a sanction fee and whether the construction of the term “turnover” corresponded to gross gaming revenue (GGR), as argued by the operator concerned, or to the sum of all bets, as argued by the SGA. The Court concluded that GGR was the correct basis and remanded the case back to the SGA to issue a new sanction fee. Presumably, this precedent should entail somewhat lower future sanction fees considering the vast difference between GGR and the sum of all bets. Unfortunately, the precedent does not merit petitions to set aside historical sanction fees under the previous, flawed construction applied by the SGA and the lower courts.

Online betting, bingo, poker, and casino games are permitted for licensed commercial operators. Online lotteries are reserved for state-owned businesses.

According to the legislative bill, fantasy sports generally qualify as betting and require a licence. In a recent decision concerning an online football manager game involving prizes, the SGA held that the arrangement of such games was considered provision of betting services within the meaning of the Gambling Act and therefore requires a licence. No sanction was issued, and the decision was thus not appealable.

Social games without any bets or winnings/prizes do not require a licence.

The Swedish government has an exclusive right to offer full-scale land-based casino services. State-owned enterprise Svenska Spel currently operates such traditional land-based casinos in Sweden (Casino Cosmopol). In the competitive market, a licence for land-based gambling may under certain conditions be obtained for betting, casino games that are not held in casinos, and goods gambling machines. Non-profit entities may obtain licences for land-based bingo and lotteries.

The two key legislative acts governing the Swedish gambling market are the Swedish Gambling Act (2018:1138) and the Swedish Gambling Ordinance (2018:1467). In addition, the following legal legislation should be mentioned:

  • the Gambling Tax Act (2018:1139);
  • the Act on Measures Against Money Laundering and Financing of Terrorism (2017:630);
  • the Swedish Marketing Act (2008:486);
  • the Consumer Services Act (1985:716);
  • the EU General Data Protection Regulation (GDPR);
  • the Act Containing Supplementary Provisions to the EU General Data Protection Regulation (2018:218) (“the Data Protection Act”); and
  • the Payment Services Act (2010:751).

Within its mandate, the SGA has also issued several binding regulations concerning match-fixing, money laundering, etc, which can be found on the regulator’s official website.

The Swedish Gambling Act applies to all gambling involving money and prizes of monetary value. As such, gambling is defined in Chapter 2, Section 1 of the Gambling Act as “lotteries, betting, combination games and pyramid games”.

Said concepts are in turn defined as follows.

  • Lottery – any activity in which the outcome is based on chance.
  • Betting – any activity where the participants have a chance to win a prize when a stake is placed on:
    1. the outcome of a future event; or
    2. whether or not a certain occurrence will come about or not in the future.
  • Combination games – games in which the participants have a chance to win a prize and where the probability of winning is dependent on a combination of skill and chance.
  • Pyramid games – games in which the winnings derive from bets placed by future participants and where the likelihood of winning depends on the number of participants who subsequently join. Pyramid games are prohibited under the Gambling Act.

According to the legislative bill of the Gambling Act, land-based gambling is defined as games between a player and a gambling operator that take place in a physical meeting.

According to Chapter 2, Section 1 of the Gambling Act, online gambling is defined as any form of gambling provided through electronic means of communication and played by a player or multiple players and the party that provides the gambling.

According to Chapter 19, Section 1 of the Gambling Act, a party that intentionally or through gross negligence provides unauthorised gambling or gambling without a licence shall be fined or imprisoned for a maximum of two years for unlawful gambling operations (unlawful gambling). According to Chapter 19, Section 2 of the Gambling Act, those who intentionally or through gross negligence aid and abet participation in such unlawful gambling shall be fined or imprisoned for a maximum of two years (promotion of unlawful gambling). For both crimes, there will not be any sentencing for minor infractions.

According to Chapter 19, Section 4 of the Gambling Act, those who take inappropriate actions to manipulate the outcome of a game that is subject to licence requirements under the Gambling Act shall be imprisoned for a maximum of two years (cheating).

Unlawful gambling, aiding and abetting of unlawful gambling and cheating is punishable with fines or imprisonment for up to two years. If severe, sentences up to six years’ imprisonment could be ordered. When assessing whether a case of cheating is serious, particular attention shall be paid to whether the offence was committed as part of a crime that is:

  • carried out systematically;
  • far-reaching; or
  • of a particularly dangerous nature (according to Chapter 19, Section 5 of the Gambling Act).

On 1 July 2023, the SGA was vested with the mandate to issue injunctions, as an alternative to reporting the case to the police, in order to initiate criminal legal action against, for example, a software developer that had promoted its services by outsourcing the back-end operations to unlicensed operators.

The SGA is the authority appointed to grant gambling licences and acts as the regulator in relation to compliance with the Gambling Act, the Gambling Ordinance and the regulations issued by the SGA. As regards marketing of gambling services, the Swedish Consumer Agency conducts separate supervision, and the Swedish Tax Agency is the supervising authority when it comes to payment of the relevant taxes.

The Gambling Act is drafted as a framework regulation. In turn, the Gambling Act mandates the SGA to issue regulations on matters including responsible gambling requirements, annual fees, technical requirements, and which specific games should be covered by the different licence categories.

The SGA’s supervision only covers gambling provided in Sweden or gambling directed towards the Swedish market. Online gambling services that are not directed towards the Swedish market are not therefore considered to be provided in Sweden for the purposes of the Gambling Act.

The assessment of whether gambling services are directed towards the Swedish market should be made by way of an overall assessment.

According to the legislative bill, it should particularly be factored in whether, for example, a website includes Swedish language and/or accepts bets and pay-outs in Swedish currency. The SGA has also provided additional guidance on which circumstances indicate that the services are directed towards the Swedish market. These include:

  • use of a .se domain;
  • contact information for customer service with a Swedish phone number;
  • usage of an e-identification system used exclusively or mostly by Swedish consumers;
  • marketing in Sweden by the company in question or its affiliates; and
  • use of payment options and/or payment service providers that are either:
    1. registered in Sweden; or
    2. exclusively or largely used by Swedish consumers.

In a recent decision by the SGA, the regulator held that a Swedish payment provider’s provision of payment services to an unlicensed gambling operator, using an e-identification system used exclusively or mostly by Swedish consumers (BankID), constituted aiding and abetting of unlicensed gambling in violation of the Gambling Act. The decision has been appealed to the administrative court of first instance.

On 1 July 2023, a new provision was implemented in the Gambling Act which allows existing licences to be valid during the processing of renewal applications, if such applications are filed at least four months prior to expiry.

For state-owned entities, a licence may be granted to provide casino games at a casino, games on slot machines, certain lotteries, online bingo, computer-simulated gambling machines, local pool betting, and cash and goods gambling machines. For entities that provide gambling for the benefit of the public good, a licence may be granted for land-based bingo, certain lotteries, and pool betting at horse-racing tracks. Licences for cash and token gambling machines and casino games that do not take place online or in a casino may be granted for vessels in international waters.

Licences for commercial online gambling cover online casino games, online bingo and computer-simulated gambling machines.

Licences for commercial land-based and online betting cover sports betting, betting on future events, and the outcome of lotteries (provided that consent is given from the provider of the lottery).

Licences for land-based commercial gambling may be granted for:

  • casino games that do not take place in a casino;
  • goods gambling machines provided in facilities licensed to serve alcohol or in amusement parks; and
  • card game tournaments.

There is no cap when it comes to the number of licences that can be granted to operators in the competitive parts of the Swedish gambling market. However, as outlined in 4.4 Types of Licences, certain licences are only available to state-owned companies or charities/non-profit entities.

Licences can be issued for a period of five years at a time. However, on several occasions the SGA has granted shorter licences on the basis of, for example, negative financial equity or regulatory violations in other jurisdictions.

The key requirements to obtain a Swedish gambling licence are:

  • knowledge, experience, organisational arrangements, and general suitability to provide gambling services; and
  • expected compliance probability.

The key application documents are essentially the same for all licence types. A licence application must include a form filled in by all management and board members involved in the applicant entity – as well as all “qualified owners” (ie, those with ownership or indirect ownership of at least 10% of the shares or voting rights in the applicant entity), including any ultimate beneficial owners that hold qualified ownership. The following documents for each such individual, translated into Swedish, must be enclosed with the application:

  • certified copy of ID (passport);
  • employment history; and
  • certified copy of criminal record from all states of residency within the past ten years (the record must not be older than six months when filed with the SGA).

For all legal entities with a direct or indirect ownership of a least 10% (shares or voting rights) in the applicant entity, the following documents must be submitted:

  • certificate of registration;
  • financial statements for the past fiscal year; and
  • a service provider based outside the EEA must have one representative domiciled in Sweden.

A complete application is normally processed within two to three months.

The following application fees apply to the licences available to commercial (ie, non-state-owned) operators in Sweden:

  • commercial online gambling licence – SEK230,000;
  • commercial land-based gambling licence – SEK230,000;
  • joint application for commercial online and land-based gambling licence – SEK230,000;
  • renewal of above-mentioned licences – SEK300,000;
  • gambling software licence (B2B licence) – SEK120,000; and
  • licence for gambling on vessels in international waters – SEK230,000.

The following annual fees apply to the licences available to commercial (ie, not state-owned) operators in Sweden:

  • commercial land-based gambling licence – SEK2,400; and
  • commercial online gambling licence – SEK30,000–500,000.

The annual fees for commercial online gambling licences are based on the operator’s expected annual turnover as follows:

  • less than SEK10 million in turnover – SEK30,000;
  • SEK10–20 million in turnover– SEK60,000;
  • SEK20–50 million in turnover – SEK120,000;
  • SEK50–100 million in turnover – SEK240,000;
  • SEK100–200 million in turnover – SEK300,000;
  • SEK200–500 million in turnover – SEK400,000; and
  • more than SEK500 million in turnover – SEK500,000.

The annual fee for B2B licences is currently SEK3,000.

As set out in 4.4 Types of Licences, licences for full-scale land-based casino operations are exclusively reserved for stated-owned businesses and only four such casinos are allowed. Charities/ non-profit entities may also obtain licences for land-based bingo, lotteries and pool betting at horse racing tracks. As regards commercial operators, licences for certain land-based casino games may be granted to:

  • operators of hotels and restaurants authorised to serve alcohol;
  • operators of amusement parks; and
  • operators of ships in international waters.

The licensing requirements correspond to the general requirements for gambling operations, see 4.7 Application Requirements.

There have not been any noteworthy recent changes in the land-based gambling sector, nor are any changes to this sector anticipated in the near future.

As set out in 4.4 Types of Licences, commercial operators may apply for commercial online gambling licences and commercial online and land-based licences (ie, online B2C licences). Such licences are required to direct any services to the Swedish market, even if the service provider is based in a foreign jurisdiction.

As of 1 July 2023, B2B licences are mandatory in Sweden for all entities producing, amending, providing, or installing gambling software to gambling operators on the Swedish market.

Strict umbrella arrangements for single entities within a company group are not available. In situations where multiple entities are involved in the manufacturing and development of the gambling software, the SGA will, however, normally accept a single licence arrangement if the licensee has control of the design and content and fully holds the title to the gambling software.

Affiliates to licence holders are considered unlicensed operators and are subject to the same restrictions under the Gambling Act as other unlicensed service providers – that is, they are unauthorised to market or provide gambling services to the Swedish market.

A licence holder may under certain conditions contract an affiliate (or a non-associated entity) to carry out operative work or functions in its business operations, provided that the licence holder remains responsible for the services in relation to its customers.

Except for certain gambling services (eg, casino business and slot machines), a joint licence may be sought together with another service provider that is authorised to provide gambling services within the EEA.

White-label arrangements are accepted and will require the entity providing the white-label product to apply for a gambling licence.

As set forth in 6.2 B2B Licences (Suppliers, Software, Etc), B2B licences for gambling software were recently implemented in Sweden.

Under certain circumstances, the SGA may order an ISP to include a clearly visible warning notice on websites that provide gambling services without holding a licence. Such notice may include a caution that the services are unlicensed and unsupervised and that all winnings are subject to Swedish tax.

Under the Swedish Gambling Act, all licence holders are subject to responsible gambling (RG) requirements. This includes a general “duty of care” to:

  • ensure that social and health considerations are observed;
  • counteract excessive gambling; and
  • help gamblers reduce their gambling when there is reason to do so.

All licence holders must adopt an action plan for how the duty of care obligation will be complied with. The duty of care obligation includes responsibility for monitoring all customers and, in the event of excessive gambling, licence holders may need to apply restrictions and limitations; for example, by contacting the customer and/ or limiting deposit limits and/or gambling time, or ultimately suspending the customer. According to research carried out in preparation for the Gambling Act, both feedback and restrictions should be applied at an early stage and before the gambling has caused any negative harm.

The central RG requirements of the Gambling Act are as follows:

  • licence holders must make it possible for customers to limit or suspend themselves from gambling – in practice, this is conducted by use of the suspension registry (www.spelpaus.se),which is operated by the SGA;
  • people under the age of 18 are not permitted to gamble and anyone under the age of 20 is not allowed to enter state-owned land-based casinos;
  • licence holders are not permitted to provide credit nor to imply such is on offer; and
  • except for non-profit gambling operations, bonus offers are only allowed the first time the customer participates in gambling with the licence holder.

Moreover, the SGA has provided a guide featuring examples of how signs of excessive gambling can be identified, and which individualised measures the SGA expects licence holders to

take when customers show signs of excessive gambling. Factors to consider in this regard are:

  • gambling patterns – active gambling time, chasing losses, types of games, increased deposit limits, interrupted withdrawals, deposit denials;
  • contact with the licence holder – claims to win back losses, agitated behaviour, mentioning of financial problems; and
  • other factors – previous self-exclusion, age (young ages entails greater risk).

The SGA has recently initiated supervisory matters against several operators due to purported violations of RG requirements which have been appealed to the administrative courts. Considering that there is currently no authoritative case law on these issues, the outcome of the pending proceedings will likely set the standard for the level of required RG measures.

There are no other especially noteworthy developments in this area.

The following gambling management tools must be applied to ensure compliance with the duty of care requirement under the Gambling Act.

Online Gambling

  • A contact obligation in relation to customers that raise their deposit limit or specify a limit higher than SEK10,000 per month. It is not sufficient to use pop-up messages as the only contact – it should be combined with an email or phone call, for example.
  • All customers must set a daily, weekly and monthly deposit limit. An increase of the limits will only be effective after 72 hours, whereas any lowering of the limits is with immediate effect.
  • Upon login, all customers must be given a notice on the licence holder’s duty of care obligations, any accumulated losses during the past 12 months, and the chosen deposit and loss limits.
  • All customers should receive regular, clear, and varied notifications on wins and losses and information on login time. Such notifications must be confirmed by the customer and an option to log out should be provided.
  • Hyperlink logotypes to self-tests on gambling behaviour and risks, settings to limit deposit limits or login times, and a self-exclusion option should be placed clearly and always be accessible on all pages of the gambling website.

Slot Machines

  • All customers must set a daily, weekly and monthly loss limit. An increase of the limits will be effective after 72 hours only, whereas any lowering of the limits takes place with immediate effect.
  • Use of vouchers requires the licence holder to verify that the identity of the individual using the voucher corresponds with the name on the voucher.
  • All customers should receive regular, clear and varied notifications on wins and losses and information on login time. Such notifications must be confirmed by the customer and an option to quit should be provided.
  • Upon login, all customers should be given a notice on the licence holder’s duty of care obligations, any accumulated losses during the past 12 months, and the chosen loss limits.
  • Hyperlink logotypes to self-tests on gambling behaviour and risks, settings to limit deposit limits or login times, and a self-exclusion option should be placed clearly in a fixed field on the screen of the slot machine.

Self-exclusion Registry

Upon registration and login, all licence holders must verify that the customer has not registered with the Swedish self-exclusion register Spelpaus. The time periods for self-exclusion may range from 24 hours to indefinitely. An indefinite self-exclusion may not be revoked before 12 months has passed.

All gambling operations in Sweden are subject to the restrictions in the Act on Measures Against Money Laundering and Financing of Terrorism.

Under its mandate, the SGA has also issued binding regulations on AML measures in SIFS 2019:2 and published guidance on how licence holders should work to counteract money laundering and terror financing. In short, the following safety measures should be conducted:

  • customer due diligence measures;
  • monitoring and reporting;
  • processing of personal data;
  • aptitude testing of staff;
  • compliance and internal control; and
  • model risk management procedures, if such models are used.

If the licence holder is part of a corporate group, there are special provisions on group-wide procedures that include a requirement for parent companies to establish procedures that apply to the entire group.

To the best of the authors’ knowledge, there are no recent or forthcoming changes to Swedish AML legislation that are relevant to gambling operators.

Upon registration with the licence holder, an initial customer due diligence must be carried out. Such due diligence should also be conducted in the following situations:

  • on single transactions that amount to EUR2,000 or more (or equivalent value in other currencies); and
  • on transactions that fall below EUR2,000 (or equivalent value in other currencies) that the licence holder realises are connected, and that have a combined amount of at least EUR2,000.

All licence holders must implement a risk-based assessment of its customers with regard to money laundering and terrorist financing. Such general risk assessment will result in a “high”, “normal” or “low” risk category for each customer, which will be monitored and possibly changed from time to time. The risk assessment should be used as a key component of the AML work and must include an assessment of how the licence holder’s products and services could be used to launder money or finance terrorism. In this regard, the SGA has provided the following guidance on risk factors.

  • High risk – unusual or irrational gambling patterns, unusually large transactions, reluctance to answer customer due diligence questions or provide documentation to prove the origin of the money.
  • Normal risk – customers who set deposit limits higher than a total of EUR2,000 and/or gamble for more than EUR2,000 during a 12-month period can be considered normal risk if there is no indication that the customer should be classified as high risk.
  • Low risk – customers that make deposits totalling less than EUR2,000 during 12-month period can be considered low risk. However, it is important to consider high deposit limits. If a customer sets remarkably high deposit limits when registering, or during the business relationship, the licence holder must be vigilant that gambling does not escalate rapidly – even though the customer initially poses a low risk of money laundering.

All licence holders must adopt routines to counter money laundering and terrorist financing, which should complement the general risk assessment. The routines shall include the following main duties:

  • monitoring and reporting;
  • measures for consumer knowledge and due diligence;
  • training of employees; and
  • compliance and internal control management.

The SGA and the Swedish Consumer Agency conducts supervision of the marketing of gambling.

services on the Swedish market. In brief, the SGA supervises marketing issues that relate directly to gambling operations such as bonus campaigns, etc. The Consumer Agency supervises the compliance with general marketing restrictions for gambling services – for example, the requirement of moderate marketing of gambling services.

The Swedish Public Prosecutor’s Office enforces criminal matters.

Under the Swedish Marketing Act, the concept of marketing is defined as “advertising and other business activities intended to promote the sale of and access to products, including a trader’s act, omission or other measure or conduct before, during or after the sale or delivery of products to consumers or traders”. In case law, the concept of advertising has been given an extensive interpretation.

The key legal provisions governing advertisement of gambling products and services are set

out in the Swedish Marketing Act and in Chapter 15 of the Swedish Gambling Act.

Under the Swedish Gambling Act, all marketing of gambling services must be “moderate” (måttfullhet). In essence, this means that advertisements for gambling services must be designed with additional caution and should not come across as aggressive or overly outreaching. In particular, advertisements may not insinuate that certain games are free if they require a bet, or that they are risk free, etc.

At the time of writing (October 2023), there is no case law from the appellate courts on the issue of moderate gambling marketing and the few first instance court judgments include somewhat conflicting statements as to how the assessment should be carried out in practice.

In addition to the moderation requirement, the following specific regulatory restrictions on advertising of gambling services apply.

  • Advertisements for gambling services may not be directed at people under the age of 18 nor people who have registered with the self-exclusion registry. If a customer has closed their account with the licence holder, direct marketing is only allowed if consent has been provided from the customer.
  • Advertisements for gambling services must contain clear information about the minimum age to gamble. In physical premises where gambling services are provided and in marketing (except for radio advertising), contact information for an organisation that provides information about and support for gambling problems must be provided.
  • When entering into sponsorship agreements, licence holders must ensure that logos and names of gaming products or services do not appear on products intended for people under the age of 18.
  • Except for non-profit businesses, bonus offers are only allowed when the customer gambles with the licence holder for the first time. In case law, the concept of a bonus has been given a broad interpretation that includes rewards, gifts, (non-monetary) prizes, VIP incentives, cash backs and free spins.

In minor matters within its mandated field, the Swedish Consumer Agency may issue injunctions, on penalty of a fine, to cease certain marketing activities. In cases of more significance, the Agency will instead seek such injunctions before the Patent and Market Court and Patent and Market Court of Appeal. The Agency may also request that the courts issue a marketing fine.

Within its separate parallel field, the SGA may order that the licence conditions be amended and issue:

  • injunctions or corrective orders on penalty of fine; or
  • remarks, warnings, and sanction fees.

In exceptionally severe cases, the SGA may also revoke gambling licences with immediate effect. It is possible to appeal such decisions and, where relevant, request a stay of execution to suspend the immediate effect.

There are no especially noteworthy developments in this area.

All entities and individuals that directly or indirectly hold 10% or more of the shares or voting rights in a licence holder are subject to approval from the SGA and need to provide documentation on its board members and management personnel, along with corporate and financial documentation.

Any changes to the direct or indirect ownership of a licence holder or the key personnel mentioned in 10.1 Disclosure Requirements must be reported to the SGA within 14 days of the decision that will trigger the change. To process such notifications, a fee of SEK1,000 must be paid to the SGA.

As described in 10.1 Disclosure Requirements, indirect owners of the licence holder (ie, those with 10% or more of the shares or voting rights) are also subject to disclosure requirements.

The SGA has a mandate to enforce the restrictions on gambling set forth in the Swedish gambling regulations and the Act on Measures Against Money Laundering and Terrorist Financing. The enforcement is carried out under administrative law. The SGA’s decisions can be appealed to the Administrative Court of Linköping. If leave to appeal is granted, such judgments may be appealed to the Administrative Court of Appeal in Jönköping and then subsequently to the Supreme Administrative Court. Except for certain cases, the legal effect of the SGA’s decisions is suspended until it has become final – that is, upon the expiry of the appeal deadline or when all appeal possibilities have been exhausted.

Depending on the severity of the violation of the Gambling Act or the applicable licence obligations, the SGA has a mandate to:

  • order the licence holder to remedy the matter (on penalty of fine);
  • issue an injunction (on penalty of fine);
  • order that the licence conditions be amended;
  • issue a remark, which could be combined with a sanction fee ranging from SEK5,000 to 10% of the annual gross gaming revenue (GGR);
  • issue a warning, which could be combined with a sanction fee ranging from SEK5,000 to 10% of the annual GGR; or
  • fully revoke the licence of the licence holder.

If a licence holder fails to provide any information that it is obligated to provide under the Gambling Act, the SGA may issue a delayed payment fine of maximum SEK100,000. The SGA may refrain from ordering a sanction if:

  • the violation is considered minor or excusable;
  • the licence holder has remedied the matter; or
  • any other authority has issued sanctions owing to the violation and such sanction is deemed sufficient.

The powers of enforcement vested with the Swedish Consumer Agency are regulated under administrative law. However, the Agency’s decisions are appealed to the Patent and Market Court and Patent and Market Court of Appeal, and such cases are normally administered under the Swedish Code of Civil Procedure. In cases involving criminal offences, the Swedish Public Prosecutor’s Office is the appointed enforcement authority. Such enforcement is conducted under general criminal procedural law, which vests the prosecutor with more invasive remedies in comparison with the administrative remedies available to the SGA and the Swedish Consumer Agency.

During the first few years following the re-regulation of the Swedish gambling market, the SGA has focused particularly on violations of the bonus restriction, and the ban on providing betting on matches where the majority of participants are under the age of 18. It has issued several warnings, combined with sanction fees, in relation to such violations.

Moreover, during this period, the SGA has revoked gambling licences as a result of insufficient RG and AML measures, in addition to violations of the bonus restriction. Licences have also been revoked by the SGA in response to operators’ passivity in launching their business following the grant of the licence. The SGA has also issued injunctions against 31 foreign unlicensed operators that have targeted their gambling services at the Swedish market.

In 2023, the SGA initiated supervisory matters against several payment service providers due to their aiding and abetting of unlicensed operators that purportedly directed their services towards the Swedish market.

The Swedish Consumer Agency has not been particularly active in the field of gambling since 2019 but has enforced two matters concerning the moderate marketing requirement. The Patent and Market Court issued injunctions on penalty of fine in both cases, neither of which were appealed to the appellate court.

As mentioned in 11.2 Sanctions, the SGA may issue sanction fees and delayed payment fines. The range of the sanction fee is set by the Gambling Act: from SEK5,000 to 10% of the annual GGR.

Technically, an individual holding a gambling licence may become subject to financial penalties.

Gambling services are currently subject to a tax rate of 18% of the monthly profit. The profit amounts to the difference between the total bets minus the total payouts. Only bets and payouts that concern the Swedish market should be included.

Players’ gambling winnings from licensed operators are tax-free in Sweden. Conversely, winnings that stem from unlicensed operators are subject to tax.

In its budget proposal in September 2023, the Swedish government has proposed an increase of the gambling tax to 22%. Such increase would come into effect on 1 July 2024, if adopted.

Westerberg & Partners

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Trends and Developments


Authors



Westerberg & Partners is a Swedish boutique law firm specialising in IP law and dispute resolution. With 23 IP specialists in its team, Westerberg & Partners is one of the market leaders in Sweden and one of the largest IP firms in the Nordics. The work of the IP team includes regulatory law matters in highly regulated sectors, such as the gambling sector. Westerberg & Partners’ gambling law team, which includes two partners and a handful of associates, has extensive experience in advising many of the largest commercial players in the Swedish gambling market, including commercial gambling operators and media companies. In addition to its to day-to-day advise on gambling law, the team has assisted commercial operators entering the Swedish gambling market following the 2019 re-regulation and litigated many high-profile pilot cases in which the new rules were applied before Swedish courts.

Half a Decade into the Re-regulated Market – Lessons and Outlook

By the end of 2023, five years will have passed since the re-regulation of the Swedish gambling market. Despite the COVID-19 hiatus, which caused the Swedish government to implement certain temporary restrictions, sufficient time has now arguably passed to draw initial conclusions from the first few years, in order to make some predictions for the next chapter. This article will do precisely that; dealing with some of the current trends and most topical issues discussed within the Swedish gambling industry.

The first half decade of the new regime has taught us that the Swedish Gambling Act, by way of its character as a framework legislative act, leaves many questions unanswered which has led to extensive regulatory litigation between the Swedish Gambling Authority (SGA) and the operators. Several central issues have been settled by the appellate courts, including the scope of the bonus restriction, and the restriction on betting on youth events. However, many important issues are yet to be resolved and the next few years are likely to see the high number of issued sanctions, followed by court cases, maintained as the SGA shifts its focus to new unsettled issues.

The implementation of temporary restrictions during the COVID-19 pandemic also taught us that the Swedish government is capable of acting swiftly to counter anticipated concerns or undesirable trends in the Swedish gambling market. In addition, two packages of amendments to the Gambling Act have already been implemented, which further indicates that the legislature is attentive to the developments in the sector, even though many of the commercial operators have the view that too little is being done to address the problems at hand.

Channelling of customers to licensed operators

The question of how to direct customers from unlicensed operators to licensed operators remains one of the most discussed issues in the Swedish gambling community. A recent market survey shows that only approximately 77% of the aggregated online gambling activity in Sweden is made on licensed platforms. Notably, that number is only 72% for online casino games, whereas the share is expected to be 84% for online betting. Considering the Swedish government’s ambition of a 90% share, and that five years have now passed since the re-regulation, the current channelling of customers is disappointing and indicative that more must be done to direct customers to licence holders.

The recently implemented new remedies for the SGA to target unlicensed operators is highly interesting in this regard but is unlikely to close the remaining gap alone. In the opinion of many Swedish licence holders, the restriction on first time bonuses should be abolished to award loyal customers and to avoid losing them to unlicensed platforms, which use such incentives as a primary recruitment tool. Irrespective of whether the newly implemented remedies will be sufficient or not, the discussion on which new regulatory measures should be implemented to tackle gambling on unlicensed platforms – and which regulatory measures could have the opposite effect – is likely to remain a highly relevant topic in the Swedish gambling community.

Continued image problems

Another seemingly evergreen issue are the continued image problems that the gambling operators face. Considering the historic aversion and scepticism against gambling, which existed prior to the re-regulation, this is not a surprising issue, and it is unlikely to go away anytime soon. Early market surveys showed the initial reaction of the Swedish market to the “opening of the floodgates” of TV spots in January 2019 was a clear majority in favour of strict prohibition of gambling commercials. It is unclear if the negative position still applies to that extent, but it is notable that the legislature chose not to implement stricter restrictions on marketing of gambling services, similar to those that apply for alcohol and tobacco products. The standard for the marketing to (only) be moderate thus still applies.

While operators in the Swedish market face an uphill struggle from an image standpoint, a number of welcome initiatives have been taken to help wash that image. For example, disclosure by several operators of the amount of revenue presumed to derive from consumers with gambling problems have been made in order to increase transparency within the sector.

Market trends – continued dominance by large operators

The Swedish gambling market continues to be dominated by a handful of large licence holders that hold a significant portion of the market. For online gambling and betting, approximately 67% of the total market gross gaming revenue (GGR) derives from the five biggest licence holders.

Part of the explanation for this dominance could be the regulatory burden, which might be too costly for smaller operators. Considering that many of the initially issued five-year licences will expire in 2023, the upcoming year will serve as a first indication of operators’ interest in competing in the Swedish gambling market in the future. According to market surveys conducted by the SGA, nearly all of the approximately 100 current licence holders have indicated that they intend to renew their current licences. A likely contributing factor to this expected high renewal rate is that the SGA has lowered the application fee to SEK230,000 (from SEK400,000) for commercial online gambling and online betting. Moreover, only one fee will have to be paid if both licences are sought simultaneously, as compared to the previous cost of SEK700,000 for a joint application. For operators that will look to renew both such licences, it will thus entail a cost reduction of approximately two thirds.

Furthermore, although the sector anticipated a high number of mergers among licence holders during the first few years following re-regulation, these have been surprisingly rare. The reasons for this are unclear, but it is worth noting that there remains a general prediction throughout the gambling sector that the number of licence holders will decrease within the next five years. Whether that expectation will be halted by the present, and according to some, increasing recession is for the future to tell.

Regulatory actions against payment service providers

As part of the SGA’s ongoing agenda to counter unlicensed gambling, the authority has recently taken its first ever actions against:

  • a Swedish payment service provider, and
  • an unlicensed gambling operator using said Swedish payment service.

The SGA’s position is that a payment provider’s provision of a payment service to an unlicensed gambling operator, where the payment service uses an e-identification system used by virtually all Swedes (BankID), but where the gambling service otherwise lacks connection to the Swedish market, means:

  • that the unlicensed gambling operator is directing its services against the Swedish market (which without a licence constitutes illegal gambling in violation of the Gambling Act); and
  • that the Swedish payment service provider’s provision of these services to the unlicensed operator constitutes aiding and abetting of illegal gambling in violation of the Gambling Act.

The SGA’s actions raise key legal questions for payment service providers and international gambling operators alike. If the SGA’s position is upheld by the administrative courts on appeal, it would entail that the scope of the Swedish Gambling Act is extended to all gambling operations which use a Swedish payment service which uses the e-identification system used by virtually all Swedes (BankID), irrespective of whether the gambling operator has any other substantial connections to the Swedish market.

Regulatory actions based on purported RG violations

Further, the SGA has also initiated several notable actions against operators based on purported lack of necessary RG measures. The actions are based on analysis of collected gambling data regarding several previous customers having spent considerable amounts within short timeframes on the platforms at issue. In the SGA’s view, the gambling patterns of the analysed customers exhibited indications of excessive gambling, which required further RG measures from the operators than mere risk communication. Moreover, the SGA’s position is that more intrusive measures must be taken swiftly upon indications of excessive gambling – eg, adapting restrictions on access to the gambling account. In addition, operators must also implement risk protocols for different type of customer segments and risk profiles with pertinent actions.

These matters address legal questions of central importance for the industry at large and will dictate the level of RG activity required in relation to high-volume customers. Further, the potential lack of compliance with the applicable RG requirements under the Gambling Act may also establish a new route for former customers to claim civil liability against operators. The cases are currently pending before the administrative first instance court.

Civil litigation against operators

A number of civil actions brought by former customers against gambling operators have caught considerable media attention in Sweden during the last year. In short, the actions, all of which are similarly drafted, include refund claims corresponding to historic losses due to allegations of illegal provision of gambling services prior to the re-regulation of the Swedish monopoly, and purported RG violations during the subsequent licence period. Presumably, this recent trend is influenced by similar successful cases in Germany and central Europe which are cited in the plaintiffs’ submissions. The actions concern legal issues of utmost importance for the Swedish gambling industry at large, as it could open the floodgate of claims from previous customers.

To this date, some of the actions have been adjudicated by first instance courts but none have been successful. Irrespective of outcome, the actions are likely to add to the already bad reputation of gambling operators.

Anticipated tax increase

While a government evaluation of the first four years following the re-regulation of the Swedish gambling market confirmed that it had not resulted in less tax income, the government’s latest budget proposal included an increase of the gambling tax rate from 18% to 22%. The proposal is somewhat surprising considering that the concerns over reduced tax income were not realised, and the recent shift of power in the Swedish parliament which led to the appointment of a right-wing government. The proposition will be voted on in the spring of 2024, and if adopted, the increased tax rate will come into effect on 1 July 2024.

Possible banning of lotteries arranged by political parties

A topical issue in the Swedish gambling community is the fact that some political parties use income from gambling services as a means to finance their operations and the current lack of restrictions on such lotteries. Presently, these political lotteries are exempted from the general restrictions on credit, bonuses (new legislation as of 1 January 2023), and tax that apply to commercial operators. Voices among the gambling industry have been requesting a ban on political lotteries or, as a minimum, equal restrictions to balance an arguably unfair playing field. However, the lack of regulations and restrictions on such lotteries is a somewhat delicate issue since the Social Democratic Party in particular has for many years back relied on income from gambling services as an important means to finance its operations; subsequently, several other political parties have started using income from gambling services to finance their operations but to a much lesser extent. A governmental commission of inquiry has now been appointed to review the possible need for a ban on political lotteries or alternatively an implementation of requirements and restrictions on such lotteries, such as a requirement to disclose the fact that the income from a lottery will finance a certain political party. The inquiry will present its opinion on 29 February 2024.

Implementation of B2B licences

On 1 July 2023, B2B licences were effectively implemented on the Swedish market. In short, the implementation requires all operators that manufacture, provide, amend, or install gambling software to Swedish B2C licence holders to apply for an authorisation from the SGA. Moreover, a prohibition of all such measures in relation to operators that lack necessary licences was also adopted.

In comparison to the somewhat burdensome application procedure for a B2C licence, the application requirements for a B2B licence are far less taxing; both from an administrative standpoint and with regard to costs (SEK120,000).

The rationale for the implementation, which was inspired by the UK model, was mainly to make it more difficult for gambling software providers to provide their services to unlicensed operators that are directing their services towards the Swedish market. By the end of October 2023, approximately 150 B2B licences had been issued by the SGA. At this stage (October 2023), it is too early to tell whether the implementation has had any noticeable effect, and the SGA is yet to issue any sanctions on these issues. However, the SGA recently communicated to the industry that it has made an investigation into this issue and found that gambling software from multiple holders of B2B authorisations is available on websites conducting illegal gambling and that the SGA will follow up on these findings in the near future and that it may initiate supervisory actions against actors who fail to comply with the Swedish Gambling Act.

Westerberg & Partners

Regeringsgatan 66
111 39 Stockholm, Sweden
P.O. Box 3101

+46 8 5784 03 00

info@westerberg.com www.westerberg.com
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Law and Practice

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Westerberg & Partners is a Swedish boutique law firm specialising in IP law and dispute resolution. With 23 IP specialists in its team, Westerberg & Partners is one of the market leaders in Sweden and one of the largest IP firms in the Nordics. The work of the IP team includes regulatory law matters in highly regulated sectors, such as the gambling sector. Westerberg & Partners’ gambling law team, which includes two partners and a handful of associates, has extensive experience in advising many of the largest commercial players in the Swedish gambling market, including commercial gambling operators and media companies. In addition to its to day-to-day advise on gambling law, the team has assisted commercial operators entering the Swedish gambling market following the 2019 re-regulation and litigated many high-profile pilot cases in which the new rules were applied before Swedish courts.

Trends and Developments

Authors



Westerberg & Partners is a Swedish boutique law firm specialising in IP law and dispute resolution. With 23 IP specialists in its team, Westerberg & Partners is one of the market leaders in Sweden and one of the largest IP firms in the Nordics. The work of the IP team includes regulatory law matters in highly regulated sectors, such as the gambling sector. Westerberg & Partners’ gambling law team, which includes two partners and a handful of associates, has extensive experience in advising many of the largest commercial players in the Swedish gambling market, including commercial gambling operators and media companies. In addition to its to day-to-day advise on gambling law, the team has assisted commercial operators entering the Swedish gambling market following the 2019 re-regulation and litigated many high-profile pilot cases in which the new rules were applied before Swedish courts.

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