The Polish gambling sector is regulated under the Act of 19 November 2009 on gambling games (the “Gambling Act”) and secondary legislation related to it. Sanctions related to a breach of the Gambling Act are also included in the Polish Fiscal Criminal Code.

There are occasionally minor changes aimed at improving the efficiency or effectiveness of the regulation or the protection of players; however, since the last major amendment of 2017, its basic framework has remained the same. 

The Gambling Act regulates gambling games both in traditional land-based and online channels. Gambling games are deemed to be games of chance, mutual betting, card games and machine games. 

In the case of any games similar to those above, there is an option for an interested party to apply to the relevant minister for public finance (hereafter referred to as the “Regulator”) to determine whether they are gambling games within the terms established by the Gambling Act. 

All forms of online gambling except for online betting and promotional lotteries are reserved for the State-owned monopoly-holder Totalizator Sportowy. Currently, the State-owned gambling offering of companies Totalizator Sportowy and Traft includes number games, cash lotteries, gaming machines, card games, roulette, dice, poker and horse racing. 

Fantasy sports and social gaming are not regulated in Poland as gambling games. Therefore, for these, analysis should be on a case-by-case basis to determine whether a given game is similar to any form of gambling regulated by the Gambling Act. It is recommended that interested parties apply to the Regulator for a decision determining the status of such games. If a party is unhappy with the Regulator’s decision, it may request a reconsideration, or can challenge the decision before the administrative courts. 

Betting is also possible on results of virtual events and e-sports competition.

For land-based gambling, private operators can obtain licences for betting or casino games (including poker, blackjack and baccarat, dice, roulette and other cylindrical casino games, and games on gaming machines), cash and raffle bingo, raffle lotteries, promotional lotteries and audiotele lotteries. Only number games, cash lotteries, tele bingo and games on gaming machines (slot machines) outside casinos are reserved for the State monopoly. 

Poker tournaments can also be organised based on a licence outside “brick and mortar” casinos; however, for private operators, they can only be land-based tournaments, and not online. 

The main act regulating gambling in Poland is the Gambling Act – see 1.1 Current Outlook and Recent Changes. There is also secondary legislation related to this. Fiscal and criminal sanctions for breaching the Gambling Act are regulated under the Fiscal Criminal Code. Other key applicable legislation includes the Tax Ordinance and the Act on National Fiscal Administration.

Gambling is defined by the Gambling Act by listing the particular types of gambling games, namely, games of chance, mutual betting, card games and machine games. 

The Act understands games of chance to include games organised via the internet, played for cash or non-cash prizes, whose results depend, in particular, on an element of chance. These are as follows:

• number games in which the winnings are obtained by correctly selecting numbers, signs or other distinguishing features, and the amount of winnings depends on the total amount of the stakes paid, as well as the number game keno, in which winnings are obtained by correctly selecting numbers and where the amount of winnings is the product of the stake paid and the multiplier established for each degree of winnings;
• cash lotteries, in which one acquires a ticket or other evidence of participation; the lottery organiser offers only cash winnings;
• tele bingo, in which one acquires proof of participation in a game containing random sets of numbers or signs from a predetermined set of numbers or signs, carried out on a nationwide scale with the draw broadcast on television; the game offers winnings in cash or in kind;
• cylindrical games, in which one participates by selecting numbers, signs or other distinguishing features, and the amount of winnings depends on a predetermined ratio of payment to the winnings, and the outcome of the game is determined by a rotating device, or cylindrical games arranged on these principles on the internet;
• dice games;
• cash bingo, in which one participates by acquiring random sets of numbers from a predetermined set of numbers; the game organiser offers only cash winnings, the amount of which depends on the total amount of the stakes paid;
• raffle bingo, in which one participates by acquiring random sets of numbers from a predetermined set of numbers; the game organiser offers only winnings in kind;
• raffle lotteries in which one participates by acquiring a ticket or other evidence of participation in the game, and the entity arranging the lottery offers only winnings in kind;
• promotional lotteries in which one participates by acquiring a good, service or other evidence of participation in the game and thus participates free of charge, and the entity arranging the lottery offers winnings in cash or in kind;
• audiotele lotteries, in which one participates by paid: (i) telephone calls, and (ii) sending text messages using the public telecommunications network.

Mutual betting under the Gambling Act is understood as the bets for winnings in cash or in kind, consisting of:

• guessing the results of a sports competition between humans or animals, in which participants pay stakes and the amount of winnings depends on the total amount of stakes paid ‒ ie, totalisators;
• various events, including virtual events, at which participants pay stakes, and the amount of winnings depend on the ratio of the payment to the winnings agreed upon between the bettor and the stakes depositor ‒ ie, bookmaking.

Virtual events are understood to be computer-generated events involving a sports competition between humans or animals.

Card games under the Gambling Act are considered to be blackjack, poker and baccarat, if played for cash or material prizes.

In theory, even some video games could be considered to be games on gaming machines, as the definition of games on gaming machines is so wide. The Gambling Act understands machine games (slot machines) to be any game on a mechanical, electromechanical or electronic device, including computer games, as well as games corresponding to the rules of gaming-machine games organised via the internet for winnings in cash or in kind, in which the game contains an element of randomness. Further, winnings in kind in machine games are also winnings consisting of the possibility of prolonging the game without paying a stake for participation in the game, as well as the possibility of starting a new game by using the winnings in kind obtained in the previous game. Also, the Gambling Act considers gaming-machine games to be games on mechanical, electromechanical or electronic devices, including computer games, as well as games corresponding to the rules of gaming-machine games arranged via the internet organised for commercial purposes, in which the player does not have the opportunity to win in cash or in kind, but the game is of a random nature. Recently, the Regulator has started challenging the status of some loot boxes as a form of gambling – eg, by considering mechanisms similar to loot boxes as promotional lotteries.

As mentioned in 1.1 Current Outlook and Recent Changes, for any games similar to the above, the Regulator is authorised to decide, upon application, or ex officio, whether games or bets with the above characteristics represent games of chance, betting, card games or gaming-machine games under the Gambling Act’s definition.

There is no separate definition of land-based gambling. The Gambling Act lists all gambling games and provides that they may be organised via the internet.

See 3.3 Definition of Land-Based Gambling.

There are administrative and fiscal-criminal offences related to gambling in Poland. The key fiscal criminal offences include the following:

• illegal gambling, understood to be organising or carrying out gambling games contrary to the provisions of the Gambling Act or the terms and conditions of a licence or participation on the territory of the Republic of Poland in a foreign gambling game;
• organising games without the required official inspection or without imposing required official seals;
• destruction of lottery tickets, cartons or other evidence of participation in a cash lottery, lottery or lottery bingo game without the required notification to the competent authority;
• failure to notify in a timely manner the competent authority of the destruction or theft of a gaming machine or device;
• illegal possession of a gaming machine contrary to the terms of the licence, without the required official inspection, or without applying the required official seals;
• illegal organisation of raffle lotteries, raffle bingo, promotional lotteries or audiotele lotteries contrary to the provisions of the Gambling Act or the terms and conditions of a licence;
• participation in a gambling game arranged or conducted in violation of the provisions of the Gambling Act or the terms of a licence;
• illegal sale of lottery tickets or other evidence of participation in a game of chance, betting or a machine game;
• advertising or promotion of cylindrical games, card games, dice games, betting or machine games, or informing of sponsorship by an entity conducting activities in the field of such games or bets, contrary to the Gambling Act; 
• allowing a person who has not reached the age of 18 to participate in a gambling game other than a promotional lottery or a raffle lottery; and
• lack of proper supervision with respect to the observance of the rules applicable to the activities of a given entrepreneur or other organisational unit, allowing, even if unintentionally, the commission of a prohibited act specified above.

Administrative sanctions can be imposed on:

• a person who organises gambling games without a licence or without making the required notification;
• an organiser of gambling games, on the basis of a licence granted or a notification made, who violates the terms of approved regulations, a licence granted, or a notification made, or who conducts games on gaming machines, a drawing device or gaming devices without the required registration of a gaming machine, a drawing device or a gaming device;
• a dependent owner of premises where unregistered gaming machines are located and where catering, retail or service activities are conducted;
• the owner of the premises where unregistered gaming machines are located and where catering, trade or service activities are conducted, provided that the premises are not subject to dependent possession;
• a payment service provider who fails to comply with payment blocking obligations;
• a participant in a gambling game arranged without a licence or without a notification;
• a telecommunications entrepreneur who has not fulfilled the domain blocking obligations; and
• an organiser of a gambling game, the organisation of which is with the State monopoly.

Penalties for unlawful gambling can be divided into administrative and fiscal criminal penalties. They differ depending on the type of offence committed. However, the maximum penalties are as follows. 

• Administrative fines may be imposed up to five times the licence fee: in 2024, this was up to PLN11,782,880 (approximately EUR2.8 million).
• Fiscal criminal penalties are more severe: up to 720 times daily rates, as much as PLN41,279,760, (approximately EUR 9.7million) in 2024, or imprisonment of three years. 

It is expected that there will be further increases in fines as a result of inflation, and a further increase in the basis and average salaries in Poland.

Since 1 November 2024, there has been a separate organisational unit within the Regulator dedicated solely to gambling matters and the gambling sector. All key competences are divided between:

• the Regulator (or minister responsible for public finance), who grants gambling licences, supervises the sector and is supported on a daily basis by an internal department; and
• the National Fiscal Administration and the Customs and Fiscal Service, who are the controlling authorities. 

With the exception of land-based casinos and gaming machine arcades, there are no limits on the number of available licences. If a given licence is available to private operators (see 2.1 Online and 2.2 Land-Based), any interested parties that meet the criteria established under the Gambling Act can apply and obtain a licence.

In the case of land-based casinos, there is a maximum number of available licences, so a tender process is organised to grant a licence for a given location. In the case of land-based gaming machine arcades covered by the State monopoly, the Gambling Act provides for a maximum number in a given location.

The latest changes to the Gambling Act included adding the possibility to apply for a licence electronically and modifying the provisions related to the funds established under the Gambling Act. 

As mentioned above, since 1 November 2024, there is a separate organisational unit within the Regulator dedicated solely to gambling matters and the sector.

The most keenly awaited changes in the Polish gambling sector are: i) switching the taxation of betting from turnover tax to gross gaming revenue (GGR); ii) broadening the scope of games that can be operated by private operators; and iii) further combatting the black and grey market. Time will tell whether there is the political will necessary to introduce these changes and further liberalise the Polish gambling market.

Licences are granted to private operators, ie, they are not granted for games covered by the State monopoly; however, locations of land-based gaming machine arcades run by the State monopoly must be approved by the fiscal administration and the terms and conditions of gambling games are also approved by the Regulator. Private operators can obtain a licence authorising them to operate the following games: betting, casino games (including poker, blackjack and baccarat, dice, roulette, and other cylindrical casino games and games on gaming machines), cash and raffle bingo, raffle lotteries, promotional lotteries and audiotele lotteries. 

There are separate licences for betting available for online and land-based channels. With the exception of online betting and online promotional lotteries, all other forms of online gambling are covered by the State monopoly. 

As mentioned at 4.2 Regulatory Approach, with the exception of land-based casinos, where there is a limit on the maximum number of casinos (one casino may be located in towns with up to 250,000 residents; for each additional 250,000 residents, the number of permitted gambling casinos is increased by one; however, the total number of gambling casinos in the province cannot exceed one casino for every full 650,000 residents) and when one licence is set to expire, the Regulator organises a tender process for operators to apply for a new licence in a given location; all other licences are available without limitation with respect to their maximum number throughout the year.

With respect to gaming machine arcades covered by the State monopoly, the limit is one gaming machine for every 1,000 residents of the district.

The duration of the licence depends on the type of gambling games. A licence to operate a gambling casino is granted for a period of six years. Similarly, a licence to operate a cash bingo venue and a licence for betting is granted for a period of six years. On the other hand, a licence to organise a raffle lottery, raffle bingo, promotional lottery and audiotele lottery is granted for the duration of the lottery or the game, but for no longer than two years.

An operator holding an expiring licence for a cash bingo venue or a licence for betting may apply once for an extension of the licence for the next six years.

There are detailed requirements related to applying for a given type of licence. However, they can be summarised as:

• the documents confirming the existence and good standing, as well as the financial standing, of the applicant;
• the legality of sources of capital of the applicant and their shareholders with at least 10% of the shares;
• financial statements;
• AML, TCF and accounting compliance;
• history and shareholder structure (including information about shareholders holding at least 10% of the shares);
• management and supervision authorities;
• criminal record clearance certificates for members of management, supervisory board and shareholders with at least 10% of the shares;
• no pending investigations against the above persons;
• no delays in payments of taxes, customs and social security premiums;
• a detailed business plan;
• location of premises;
• types of games;
• game rules and regulations;
• responsible gambling policies;
• in the case of online games, the software and hardware used to organise the online games; and
• in the case of land-based casinos or betting shops, positive opinions with respect to the planned location of particular premises and ICT systems monitoring the premises. 

In the case of games on gaming machines (casino games and gaming machine arcades), additional requirements and certificates are required. These may be issued only by the entities authorised to do so by the Regulator.

Additionally, operators from the EEA who would like to obtain a licence in Poland without establishing a Polish company should present documents confirming that they already conduct gambling activity in another EEA jurisdiction and, if they do not want to establish a branch in Poland, they also need to appoint a local representative in Poland. 

Application timing depends on the type of licence. The Gambling Act provides that the review of applications for a licence should take place within six months from the date of submission, except for licences relating to promotional lotteries, an audiotele lottery and a raffle lottery where this takes place within two months of the date of submission of the application. In practice, licensing authorities usually ask some additional questions, or require the filing of additional documentation which extends the deadlines to nine to 12 months for casino and betting licences and about two months for promotional lotteries, audiotele lotteries and raffle lotteries.

While applying for a licence, an applicant is required to pay a one-off licence fee, the amount of which depends on the type of gambling game.

The fee for granting:

• a licence to operate a gambling casino is 32,000% of the base amount;
• a licence to operate a cash bingo venue is 5,500% of the base amount; and
• a licence to arrange betting is 2,000% of the base amount, plus:
1. for each betting shop – 50% of the base amount;
2. for arranging bets via the internet – 2,000% of the base amount; and
3. for each website used to arrange betting – 5,000% of the base amount.
• a licence to arrange a raffle lottery or a raffle bingo is 100% of the base amount, and when the permit relates to games arranged within one province it is 50% of the base amount;
• a licence to organise a promotional lottery or audiotele lottery is 10% of the value of the prize pool, but not less than 50% of the base amount; and
• the fee for consideration of the application for settlement of the nature of the games is 200% of the base amount.

The fee for modification of a licence or permit in the case of modification of:

• the casino licence is 400% of the base amount;
• the other licence is 200% of the base amount;
• a licence in the part concerning a gaming centre is 10% of the base amount; and
• a licence for the organisation of betting concerning each betting shop is 10% of the base amount.

The fee for registration of a gaming machine, drawing device or gaming device is 50% of the base amount.

The base amount for a given calendar year is equal to the amount of the average monthly salary in the enterprise sector without profit-sharing, in the second quarter of the previous year, as announced by the President of the Central Statistical Office in the Official Journal of the Central Statistical Office. In 2024, this was PLN7,364.30, ie, about EUR1,500-EUR1,700.

Apart from the one-off licensing fee payable for granting the licence, there is no annual fee.

Secondary legislation provides the specific requirements that should be met by the premises in which the casino, betting shop or gaming-machine arcade are to be located. They include requirements for planning the location in the municipality and, in particular, the minimum distance from schools, kindergartens, educational and upbringing establishments, youth educational centres, youth socio-therapy centres, special educational centres for children and adolescents with additional needs, establishments providing care and upbringing for students during the period of receiving education outside their place of permanent residence, places of religious worship and other gaming centres, taking into account the need to reduce the negative socio-economic effects of gambling.

There is no separate licence for the premises themselves, although any such location is approved as a part of the licensing process, and any change to the premises requires an amendment to the gambling licence or the expiry of the licence with respect to such premises. 

The operator of land-based casino games and/or a machine gaming arcade is obliged to install an audio-visual game control system in the casino and/or machine gaming arcade for controlling the course and conduct of games, including allowing verification of the correct results of games, settlement of tokens and cash, issuing certificates of winnings, keeping records of winnings paid out (spent), resolving issues related to the organisation of games, and ensuring the possibility of controlling and verifying persons entering the gambling casino and gaming machine arcade by means of audio-visual signal recording.

There have been no recent changes in this area.

B2C licences available in Poland are described in 4.4 Types of Licences–4.10 Ongoing Annual Fees. Apart from these, there are no other licences; however, as mentioned at 4.7 Application Requirements, software and hardware are evaluated as a part of the licensing process. 

No B2B licences are required for online betting. As mentioned at 4.7 Application Requirements and 6.1 B2C Licences, as a part of the licensing process, an applicant is required to submit documents containing:

• the address and technical documentation of the website that will be used to arrange bets;
• the proposed rules for verifying the completion of 18 years of age by betting participants;
• the expert opinion on proof of participation in the bets confirming their security against tampering by unauthorised persons and the possibility of verifying their authenticity; and
• the rules for storing and recording the betting capital.

In practice, these documents and the expert opinion form technical documentation describing the used software and hardware, location of servers and security measures. 

Any gaming machines, drawing machines and gaming devices may be operated by entities holding a licence to operate games of chance or machine games and by entities exercising the State monopoly, after they have been registered by the head of the customs and tax office. The aforementioned obligation does not apply to terminals for the set-up of number games or the sale of cash lotteries, or devices used for the organisation of number games or cash lotteries arranged on the territory of more than one state (multijurisdictional games).

Registration of a gaming machine, drawing machine or gaming device means that it is admitted to operation. Registration is made for a period of six years. The head of the customs and tax office registers gaming machines and gaming devices that meet the conditions set forth in the Gambling Act on the basis of the opinion of an examination unit authorised by the Regulator for the technical examination of gaming machines and gaming devices.

There are no specific provisions regulating the use of affiliates in Poland. For details related to advertising and promotion, see 9.1 Regulatory/Supervisory Agency–9.5 Sanctions/Penalties.

There are no specific provisions related to the use of white label providers. Gaming platforms provided by renowned providers are evaluated by the Regulator as a part of the licensing process and documentation describing such platforms is provided as a part of the technical documentation described in 6.2 B2B Licences (Suppliers, Software, Etc).

There are no material changes to online gambling.

In accordance with the Gambling Act, any operator without a valid Polish gambling licence whose website is accessible from the territory of Poland is breaching the Polish Gambling Act. Therefore, to protect Polish residents against unlicensed gambling, and to channel customers from the Polish territory to the websites offered by operators holding Polish gambling licences or operated by the State monopoly, both IP and payment blocking were introduced in 2017.

To this end, there is an official blacklist of the domain names which are blocked in Poland by telecommunications entrepreneurs and payment services providers. As of 14 December 2024, there are over 47,800 domains that have been entered. The blacklist is kept as the Register of domains used to offer gambling games contrary to the Gambling Act. It is public, and maintained in an ICT system, enabling automatic transmission of information to the ICT systems of telecommunications entrepreneurs and payment service providers. In the register, domains are entered that are used for the organisation of gambling games or to advertise or promote gambling games in violation of Polish law – ie, without a Polish gambling licence – that are available to internet users located on the territory of the Republic of Poland.

Any telecommunications entrepreneur providing internet access services is obliged to prevent, free of charge, access to websites from using internet domain names entered in the Register by removing them from telecommunications entrepreneurs’ information and communication systems that are used to convert internet domain names into IP addresses no later than 48 hours after entry in the Register, as well as to redirect, free of charge, calls referring to internet domain names entered in the Registry to a website maintained by the Regulator containing a message addressed to recipients of internet access service, including information about the location of the Registry, entry of the internet domain name sought at Registry, a list of entities legally offering gambling in the Republic of Poland, and notification of the threatened criminal and fiscal liability of the participant of games arranged in violation of the provisions of the Gambling Act. It is also obliged to provide free access to websites using domain names deleted from the Registry within 48 hours of deletion of the internet domain name.

Further, it is prohibited for any payment service providers to provide payment services on websites using internet domain names entered in the Registry. If payment services are provided on a website using an internet domain name entered, the payment service provider is obliged to cease providing services within 30 days of the date of registration of the domain with the Registry.

An entity that organises gambling games on a website using a domain name included in the Register that is a telecommunications entrepreneur, or holds legal title to a domain name entered in the Register, or that is a payment service provider, may file an objection to the Regulator against an entry in the Register within two months from the date on which the domain name was entered.

In order to ensure the protection of customers from the negative effects of gambling, the operator of online gambling games is required to implement a responsible gaming policy, including, in particular:

• placing, in a conspicuous manner, on the website used for gambling:
1. information about the operator and how to contact it;
2. information on the licence authorising the operator to organise games indicating its subject, validity period, and the name of the authority that granted it (in the event that the licence is required);
3. the rules and regulations of the game;
4. information on the prohibition of gaming to persons under 18 years of age;
5. information on the risks of gambling; and
6. names of institutions helping persons with gambling problems with a link to the websites of these institutions;
• a procedure to verify that players are age 18 and over;
• a procedure for player registration on a player account or temporary player account as a condition for starting and running the game;
• mechanisms that allow game participants to control their activity on the website used in the gambling game;
• mechanisms to prevent game participants from playing after the funds in the player’s account have been exhausted; and
• the means to ensure the protection of minors in the way commercial information is presented on the website.

The draft of the responsible gaming policy is reviewed and approved by the Polish Regulator as a part of the licensing process. 

There are no recent or forthcoming changes in this area.

Gambling management tools depend on the operator and the approved responsible gaming policies. However, typically they include deposit limits, playing time limits, self-exclusions, reality checks or time outs. 

AML in Poland is regulated under the Act of 1 March 2018 on the prevention of money laundering and financing of terrorism (the “AML Act”). The AML Act regulates the obligations of different types of entities, including gambling operators. 

There are no material changes in this area.

Gambling operators are considered by the AML Act as obliged entities and therefore must:

• conduct enhanced KYC identification and verification of their clients;
• prepare risk assessment reports;
• adopt internal AML policies;
• report any suspicious transactions to the Polish Inspector General of Financial Information; and
• appoint an AML Officer.

There is no separate agency responsible for gambling advertising. General supervision is up to the Regulator while controlling checks are performed by customs and tax authorities.

Advertising of cylindrical games, card games, dice games, betting or gaming-machine games is understood to be public dissemination of trade marks or graphic symbols and other signs related thereto, as well as the names and graphic symbols of entities operating cylindrical games, card games, dice games, betting or gaming-machine games, and information on places where such games or bets are held, and opportunities for participation.

The promotion of cylindrical games, card games, dice games, betting or gaming-machine games is understood as the public presentation of such games or bets, the distribution of props related to them, the handing out of tokens or proofs of participation in such games or their sale in public places, as well as other forms of publicly encouraging participation in them, or convincing people of their advantages, or encouraging them to enter gambling casinos or betting points.

Advertising and promotion of cylindrical games, card games, dice games, betting or gaming-machine games is also considered to be advertising and promotion of products and services whose name, trade mark, graphic shape or packaging uses a resemblance or is identical to the designation of cylindrical games, card games, dice games, betting, gaming-machine games, gambling casino or betting shop, or with the name, business name or designation of an entity operating cylindrical games, card games, dice games, betting or gaming-machine games.

Advertising and promotion of cylindrical games, card games, dice games, betting or gaming-machine games is also considered as advertising and promotion of entities whose advertising image uses the likeness of or is identical to the designation of cylindrical games, card games, dice games, betting, gaming-machine games, gambling casino or betting shop, or with the company, name or designation of an entity operating cylindrical games, card games, dice games, pari-mutuel betting, gaming-machine games or any other symbol objectively referring to such designations.

Sponsorship means direct or indirect financing or co-financing of the activities of natural persons, legal persons or unincorporated organisational units for the purpose of disseminating, perpetuating or enhancing the reputation of cylindrical games, card games, dice games, betting and gaming-machine games, operators of such games or betting, or any other sign individualising the operator of such games or betting or its activities, in exchange for information about sponsorship. In addition, informing about sponsorship is understood as presenting information containing the name or other sign individualising the sponsor in connection with sponsorship.

Advertising and promotion of cylindrical games, card games, dice games, gaming-machine games and betting is prohibited, except for advertising of betting by Polish betting licence holders within the scope provided under the Gambling Act. 

It is also forbidden to advertise sponsorship using the trade name and trade mark used for offering cylindrical games, card games, dice games, accepting bets and gaming-machine games. However, it is permissible to give information on sponsorship for an entity conducting activities exclusively in the field of accepting bets, or this activity together with other activities not subject to restrictions on advertising, promotion or informing about sponsorship ‒ only by presenting information containing the name or other sign individualising the sponsor.

The prohibitions apply to natural persons, legal persons and organisational units without legal personality, which commission or conduct the above activities or place advertising or information or derive benefits from such activities.

The prohibitions do not include advertising and promotion conducted in a gaming centre or a betting shops, or the marking of the name of the entity or the company’s logo or the name of the business activity conducted, outside the building, the place where the gaming centre or the betting shop is located, as well as, in the case of gambling games conducted over the internet, advertising or promotion conducted on the website specified in the licence that is used for the organisation of such games.

It is also prohibited to offer and advertise certain banking activities in a gaming machine arcade and on a website where gambling games are arranged.

The advertising of betting establishments for which a Polish licence has been granted is permitted, provided that:

• it is not directed at minors, does not depict minors, and is not carried out with the participation of minors;
• it does not link the arranging of games or participation in games with physical or intellectual prowess or the chance of easy winnings;
• it does not contain statements that participation in gambling has a relaxing, calming effect, or is a means of solving personal conflicts or financial problems;
• it does not portray abstinence or moderate participation in games in a negative way;
• it does not encourage the payment of higher stakes as a factor that increases the chance of winning; and
• it does not evoke associations with:
1. sexual attraction;
2. relaxation or leisure;
3. study or work; and
4. professional, life or financial success.

Such advertising cannot be conducted:

• on television, radio, cinemas and theatres between the hours of 6.00 and 22.00; with the exception of advertising conducted during the broadcast of sports events of which the entity conducting the business of accepting bets is a sponsor or is a sponsor of the team or players actively participating in the sports event;
• in youth and children’s press;
• on the covers of daily newspapers and magazines; and
• in public places, with the exception of mass events and sporting events of which the betting operator is a sponsor, or is a sponsor of the team or players taking an active part in the sports event in question, or is a sponsor of a sports association that has a connection with the organised event.

The exclusion referred to above includes only advertising of games organised by the sponsor or advertising of the sponsor.

The advertising of betting may be conducted provided that it includes a message about:

• the consequences of participation in illegal gambling;
• the risks associated with gambling; and
• possession of a licence to arrange betting.

As mentioned at 3.6 Penalties for Unlawful Gambling, whoever, contrary to the provisions of the Gambling Act, orders or conducts advertising or promotion of cylindrical games, card games, dice games, betting or gaming-machine games, places advertising of such games or betting, or informs of sponsorship by an entity operating such games or betting, may be subject to a fine of up to 720 daily rates, which in 2024 may amount to as much as PLN41,279,760 – ie, approximately EUR9.7 million.

Whoever profits from advertising or promoting cylindrical games, card games, dice games, betting or gaming-machine games commissioned or conducted in violation of the Gambling Act, from placing advertising in violation of the Gambling Act, or from informing about sponsorship by an entity conducting activities in such games or betting, may be subject to the same penalty.

There are no material changes in this area.

Any change in the structure of the share capital of companies conducting activities in the field of games held in gaming centres or activities in the field of betting resulting in exceeding, respectively, 10%, 20%, 30%, 40%, 50%, 60%, 70%, 80% and 90% of the total number of votes at the general meeting or share in the share capital requires notification to the Regulator within seven days from the date of registration of such changes in the National Court Register.

Similarly, any change in the composition of the management board, supervisory board or auditing committee of companies conducting gaming activities in gaming centres or activities in the field of betting, with the exception of single-person companies of the State Treasury, requires notification to the Regulator within seven days from the date of registration of such changes in the National Court Register.

The companies are also obliged to inform the authority which granted it a licence about the making of changes other than those outlined above concerning the company, within seven days from the date of registration of such changes in the National Court Register and submit documents confirming their making.

Please see 10.1 Disclosure Requirements.

Any individual shareholders of a gambling company, under the AML Act’s definition of such a company, representing at least 10% of the share capital, as well as members of the management board, supervisory board or audit committee, or proxies, or ultimate beneficial owners, should have an impeccable reputation; in particular, they must not have been convicted of an intentional crime or an intentional fiscal crime on the territory of a member state of the EU.

Shareholders may be obliged, at the request of the authority granting the licence or permit, to present a current certificate that they have not been convicted of an intentional crime or an intentional fiscal crime in the territory of a member state of the EU.

None expected.

The Regulator can impose the administrative and fiscal criminal sanctions listed in 3.5 Key Offences and 3.6 Penalties for Unlawful Gambling. In addition, the Regulator adds, almost on a daily basis, new domain names to the blacklist – see the Register described in 6.6 Technical Measures.

To date, apart from blacklisting the domain names, enforcement has been focused on prosecuting players – Polish residents using offshore services and local operators organising land-based gambling games without a valid Polish licence (mostly unlicensed gaming machines arcades). From time to time, local affiliates or persons involved in the advertisement or promotion of unlicensed gambling have also been prosecuted (including the recent case of a popular YouTuber). In many cases, prosecuted persons plead guilty to avoid severe consequences. 

Those enforcement actions, and especially IP and payment blocking related to the blacklisted domain names register (also including websites with loot box items), have resulted in a considerable contraction of the grey and black market in Poland.

In light of recent enforcement cases, further actions against the promoters of unlicensed gambling (eg, YouTubers) or websites with loot box products could be expected.

For information about the maximum financial penalties (administration and fiscal criminal fines) please see 3.6 Penalties for Unlawful Gambling.

Please see 11.2 Sanctions.

The tax base for gaming tax is as follows.

• In a cash lottery, a raffle lottery and a tele bingo game – the sum of the proceeds obtained from the sale of tickets or other evidence of participation in the game.
• In an audiotele lottery – the income, within the meaning of the provisions on corporate income tax, of the organiser of the audiotele lottery obtained from the lottery.
• In a numbers game – the sum of the stakes paid.
• In betting – the sum of the stakes paid.
• In cash bingo – the nominal value of the playing cards purchased by the entity arranging the game.
• In raffle bingo – the nominal value of the playing cards used for the game.
• In cylinder games, dice games and card games, except poker played in the form of a poker tournament – the amount representing the difference between the sum of the stakes paid and the sum of the winnings paid.
• In poker played in the form of a poker game tournament – the amount of winnings less the amount of the entry fee for participation in the tournament.
• In a gaming-machine game – the amount representing the difference between the sum of the stakes paid and the sum of the winnings obtained by the participants of the games.

Game tax rates are as follows.

• Raffle lotteries and raffle bingo games – 10%.
• Cash lotteries – 15%
• Number games – 20%
• Cash bingo games, tele bingo games, audiotele lottery and poker played in the form of a poker game tournament – 25%.
• Gaming-machine games, cylinder games, dice games, card games excluding poker played in the form of a poker-game tournament – 50%.
• Betting on sports competitions with animals on the basis of permits granted exclusively for their arrangement – 2.5%.
• All betting other than the above – 12%.

No changes to the gaming tax regime are expected.

There are no personal authorisations in Poland, although training is required, ie, a gambling operator must ensure that persons performing a function or holding a position involving the obligation to supervise gambling games have completed, before taking up the duties involved in their position or performing a function, a training course on provisions concerning gambling games and the rules of organised games, within the scope necessary to carry out activities related to the supervision and operation of games.

These individuals include, in particular:

• directors of branches and gaming centres and their deputies; managers and the managers’ deputies; persons supervising telebingo games, raffle lotteries, raffle bingo games, promotion lotteries, and phone or text-message lotteries; inspectors at gaming centres; table cashiers; and persons supervising the operation of games over the Internet; and
• persons that operate directly a gambling game, in particular croupiers; persons operating gaming machines, lottery machines or gaming devices, excluding technical service employees.

A gambling operator is also obliged to ensure that the person performing a function or holding the above position meets all of the following conditions:

• has an impeccable reputation;
• can use the Polish language to a level that is sufficient to perform the function or hold the position for which they are applying; and
• has not been convicted of an intentional criminal offence or an intentional fiscal offence.

The above obligations do not apply to:

• persons distributing lottery and raffle lottery tickets, proofs of participation in a telebingo, cash bingo and a raffle bingo game and proofs of participation in a promotion lottery;
• persons selling tokens or crediting stakes on a gaming machine;
• persons operating POS systems in shops in which lottery ticket outlets are located, selling proofs of participation in lotteries of standardised parameters, which means selling proofs of participation in lotteries only with the use of special cards at random or within the parameters set by the player;
• persons supervising and being directly in charge of a raffle lottery or a raffle bingo game; and
• persons accepting mutual bets and persons operating a numbers game collector’s shop.

A gambling operator is obliged to ensure that these individuals have received another training course if the range of activities performed has changed, or after three years have elapsed since the previous training course, and must not entrust supervision of those games and the direct operation of those games to a person who has not completed the training course.

The training course is run by a gambling operator or an organisational unit conducting training activity. After the completion of a training course, a written certificate of completion of a training course is issued to the course participant.

A gambling operator keeps, in paper or electronic format, a register of employees’ certificates, including employee details, the date of training, the data of the entity issuing the certificate, and the certificate number; a copy of a certificate, certified as a true copy of the original copy kept in the personal file of the employee, or a digitally reproduced certificate, which is understood to be an electronic document representing an electronic copy of the certificate kept in the employee’s personal file, shall be enclosed with the register.

Not applicable. For requirements applicable to directors, owners, senior management or shareholders, please see 10.1 Disclosure Requirements, 10.3 Passive Investors Requirements and 13.1 Types of Authorisations and Licences.

There are no ongoing annual fees.

Not applicable. For training requirements please see 13.1 Types of Authorisations and Licences.

Please see 3.5 Key Offences.

No changes to the licensing regime are anticipated.