The freight road transportation sector has suffered heavily due to the Iran–US war causing fuel prices to rapidly escalate. The effect of this is the need to adopt essential cost-saving exercises. Unfortunately, this often results in a failure to comply with the regulatory regime as diligently as necessary. As a consequence, we are seeing more instances of non-compliance and regulatory breaches. In addition to this, the financial impact on companies is causing one of the core regulatory requirements – financial standing – to be missed, which can lead to revocation of operator licences if not managed well.
The transport sector is heavily impacted by the economy and often one of the first sectors to suffer when the economy flatlines, which it has been doing now for some considerable time. A flatlining economy leads to the closure/insolvency of a significant number of operators, which results in a consolidation of the market and ultimately better prices for those that remain. Having contracts reviewed before signing can ensure items such as fuel escalators are added, resulting in the impact of events being less severe and therefore more businesses surviving. Ultimately, when the economy starts to grow, those that are left in the market can benefit significantly and for a prolonged period. Due to the timescales involved in the regulatory regime, access to the market can be slow, which can provide significant windows of opportunity to those already in operation.
There has not been any significant change in the last 12 months, nor has there been market consolidation to any great extent, although mergers and acquisitions have been occurring. Infrastructure expansion has not been at an unusual level, in our opinion.
In spite of the net zero agenda, we have not seen a significant modal shift. Instead, operators are looking at alternative fuels and there has been a slow but steady increase in the utilisation of electric vehicles, even including larger electric vehicles for 44-tonne loads. However, they are still only suitable for quite specific types of operation, as traditional haulage is not able to deal with the associated charging times and poor distances.
The principal laws governing road transportation in the UK jurisdiction are:
The operator licensing regime is regulated by eight Traffic Commissioners across Great Britain, with licences administered from a central office in Leeds. Northern Ireland is slightly different and has a Presiding Officer who carries out a similar but not identical function.
The Bus Services Act 2025 has brought further significant change to the powers of local authorities to run their own bus companies. Furthermore, franchising in the bus sector has undergone huge growth within the last two years. The implementation of the Public Service Vehicles Accessibility Regulations 2000 (PSVAR) and the Public Service Vehicles Accessible Information Regulations 2023 (PSVAIR) will have a significant financial impact on operators despite government funding schemes to help towards PSVAIR. In the haulage sector, the introduction of domestic Driver CPC (Certificate of Professional Competence) models with greater flexibility is assisting operators and drivers to fulfil their obligations.
To operate road services for freight transportation, organisations are required to hold an operator licence authorised by the Office of the Traffic Commissioner. In order to obtain this, they have to agree to undertakings and accept conditions which specify the manner in which they must conduct their operation.
Financial Requirements
Transport operators are required to satisfy the statutory financial standing requirement. This can be demonstrated in one of two ways:
While there are some variations and exceptions depending on the circumstances, demonstrating the required level of financial standing is a mandatory requirement for holding an operator licence.
Technical Qualifications
Operators are required to employ an individual who has the Transport Manager CPC qualification, which aligns with the European syllabus.
Cabotage rules are enforced, and the circumstances in which operators may undertake cabotage operations are limited. This applies both to UK operators carrying out cabotage within Europe and to European operators carrying out cabotage operations within the UK.
Operator Licences
Once granted, operator licences are valid for five years and must be reviewed every five years in order to continue operating. Critically, they are not transferable as part of an M&A transaction. This requires careful management to ensure that companies do not find themselves without a licence post-transaction and is a common error made by many large firms that do not understand the operator licensing regime.
Licence Suspension or Revocation
There are a wide range of circumstances in which licences may be suspended or revoked. However, in essence, failure to comply with the undertakings, conditions or foundation of the licence are the core reasons.
National Highways in England (or its equivalent in Scotland, Wales or Northern Ireland) or the local authorities maintain the road infrastructure in the UK, depending on the nature of the road.
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There are few toll road concessions in the UK. The pricing is per road and per organisation. Thankfully, there are very few such schemes – they are generally for tunnels or bridges, as well as the M6 Toll Birmingham by-pass.
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The European procurement rules apply to public transport and infrastructure contracts in the UK, and public procurement has to follow specific protocols under those rules.
Competitive tenders are mandatory except in de minimis matters or emergencies. The procedures vary hugely depending on what is being tendered or franchised, with each local authority developing its own system.
Criteria typically applied in awarding concessions or operating contracts relate to:
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Operators can challenge unsuccessful procurement outcomes, but generally only under judicial review. This is often expensive and time-intensive.
There are a number of specific funding schemes available to support decarbonisation projects within the transport sector. One example is the ZEBRA (Zero Emission Bus Regional Areas) programme, which provides financial support for the acquisition of zero-emission buses and the associated infrastructure required to operate them, such as charging facilities. In general, however, private enterprise funds its own infrastructure.
Commercial vehicle fleets are typically financed through independent finance or manufacturer finance.
Operators from both the heavy goods and bus sectors use a range of finance options to run their vehicles, ranging from cash purchases to lease arrangements to hire purchase.
There are green funding schemes financed by government such as the ZEBRA programme, as mentioned in 6.1 Infrastructure Financing. Funding schemes, however, are far less common in the haulage sector.
We are not aware of any guarantees or availability-based payment models.
As with all sectors, the Competition and Markets Authority observes significant consolidation events and investigates accordingly.
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Regulators in the transport sector do not have a specific jurisdiction on this.
In relation to heavy goods vehicles, emissions standards are the same as those across Europe. The current standard is Euro 6; Euro 7 is due to be launched by the end of 2026.
In the haulage sector, there are incentives to encourage the adoption of electric vehicles. For example, many urban areas operate Clean Air Zones (CAZs), where emissions charges apply to higher-emission vehicles, while qualifying zero-emission vehicles are exempt from these charges. In addition, some private-sector organisations and supply chains have introduced procurement policies or contractual requirements that encourage or require the use of low- or zero-emission fleets.
At present, we are not aware of any nationwide funding scheme specifically supporting the purchase of low- or zero-emission vehicles in the haulage sector comparable to those available for buses.
As alluded to earlier, however, in the bus sector, a number of funding programmes are available to support both the acquisition of zero-emission buses and the associated infrastructure required to operate them. These schemes are primarily focused on electrification and include initiatives such as the ZEBRA programme.
Which environmental approvals are required for infrastructure development is dependent on the nature, scale and location of the proposed works. In general, the relevant planning permissions and environmental consents required under planning legislation must be obtained. Furthermore, approval from the relevant electricity network operator or distribution network operator will be required where a new or upgraded electricity connection is required, along with any technical assessments.
On larger-scale contracts, both privately and government based, ESG and other carbon metrics are disclosable as part of a tender process.
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For breach of environmental laws, the fines are unlimited.
For the haulage sector, the safety frameworks governing road transportation are:
For the safe operation of vehicles on the road, the governing framework is set out in the Road Vehicles (Construction and Use) Regulations 1986, as enforced by bodies such as the police, the Driver and Vehicle Standards Agency (DVSA) and the Health and Safety Executive (HSE).
The police, HSE and/or DVSA investigate major accidents or incidents.
When an accident occurs, operators are required to stop, report the matter to the police and, in many circumstances, also report the accident to the DVSA. The operator may also be obliged to report the accident directly to the Office of the Traffic Commissioner.
Vehicles operated in a fleet must be maintained in a roadworthy condition and comply with the Road Vehicles (Construction and Use) Regulations 1986. Where applicable, they must also hold a valid MoT certificate. In the case of buses and coaches, a new vehicle, or a vehicle that has been substantially modified, must obtain a Certificate of Initial Fitness, or an equivalent approval under the relevant vehicle approval regime, before it can be used in service. The certificate is issued by the DVSA following inspection, although the application process is typically undertaken by the vehicle manufacturer or body builder before the vehicle is delivered to the operator.
The transportation of hazardous materials by road is regulated by the UN Agreement concerning the International Carriage of Dangerous Goods by Road (ADR).
All vehicles used on the highway must have an appropriate certificate of insurance ensuring both the vehicle and driver meet the legal obligations to insure against third-party risk.
There are no labour laws specific to transport workers.
Sector-wide collective agreements are not common, but employer-wide collective agreements are common in large organisations.
From an employment perspective, the same employment protections apply when concessions change hands.
There are specific rules governing driver hours and working time. These are the Road Transport (Working Time) Regulations 2005 and the assimilated tachograph rules, as well as the domestic hours rules and working time regulations. For coach operators going into Europe or hauliers and other operators going beyond Europe, there is also the European Agreement Concerning the Work of Crews of Vehicles Engaged in International Road Transport (AETR).
With regard to the road transport sector, there is a driver shortage; hence, wages have increased significantly within the last five years. The adverse consequence of this is that drivers who historically might have not been considered adequate are now being given opportunities to drive, which potentially creates high risk. This applies across the board in the bus, coach and haulage sectors.
Strikes and other industrial actions in essential transport services are regulated in exactly the same way as all businesses.
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With respect to interoperability standards, the UK meets the European standards and they are repeated in the Road Vehicles (Construction and Use) Regulations 1986.
In terms of repossession rights for leased vehicles, this is a contractual obligation, and the lessor is entitled to repossess under the contract if the lessee is in breach.
For road transport operators, whether they operate heavy goods vehicles (HGVs), Public Service Vehicles (PSVs) or Passenger Carrying Vehicles (PCVs), guidance regarding what is expected can be found in a DVSA publication titled “Guide to maintaining roadworthiness”. Vehicle inspection frequencies are dependent on usage, mileage and age.
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There is no regulation of digital freight platforms.
Standard GDPR regulations apply to operational data. There are no specific laws or obligations other than those either submitted to contractually or under the GDPR rules.
There are currently no cybersecurity requirements in the road transport sector; however, best practice is that operators have robust cybersecurity measures and systems in place. A large, well-known haulier had to cease trading due to a cyber attack as the financial hit was unsurvivable.
AI-driven traffic management is not regulated as far as we are aware.
All operators own their own data; however, there will be occasions where contractually, the customer also owns the data. In the bus sector and occasionally the coach sector, the local authority will own all of the data, and for rail replacement services, Network Rail will own the data.
CMR agreements apply with regard to international transport.
As far as we are aware, there are no restrictions on foreign investment in ground transport infrastructure.
In terms of sanctions regimes and cross-border transport operations, Border Force identifies breaches by inspection of import and export documentation.
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Transport-related disputes are heard in civil courts across England and Wales. Depending on the nature, complexity and financial value of the claim, proceedings may be brought in either the County Court or the High Court.
Arbitration clauses are common in concession, access and procurement agreements.
Regulatory decisions or fines can be challenged in the Upper Tribunal and then in the Court of Appeal and, ultimately, the Supreme Court.
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Contractual claims and tort claims have a limitation period of six years from the date of breach and/or loss. Personal injury claims have a shorter limitation period of three years from the date of accident or the date of knowledge of the injury. For injury suffered whilst under the age of 18, claims must be brought within three years of the claimant’s 18th birthday – ie, by their 21st birthday. Mass tort claims are permitted within our jurisdiction, although they are not common.
The operator of an autonomous vehicle will always be legally responsible for its operation. However, in the absence of a human driver, determining accountability for an incident or accident may be more complex. Unlike conventionally driven vehicles, where the driver is typically responsible for the safe operation and condition of the vehicle, autonomous vehicles may give rise to the question of where liability rests – with the operator, manufacturer, software developer, maintenance provider or another party. This presents legal challenges and is an area likely to evolve in discussion and debate in the coming years.
Hydrogen is potentially a very important fuel for the haulage and coach sectors in a future which increasingly targets zero carbon dioxide emissions.
Hydrogen is, however, currently subject to different regulatory controls from other fuels, and in spite of strong advocacy from powerful supporters, currently its use as a vehicle fuel is in its infancy in the UK. Furthermore, availability of hydrogen as a fuel is challenging in 2026; it does not benefit from the infrastructure advantages that diesel and electricity have.
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Congestion pricing, low-emission zones or urban access restrictions are regulated by the local authority, which has the power to propose and implement such measures.
The Printworks
Hey Road
Barrow, Clitheroe
BB7 9WD
UK
02354 828 300
enquiries@backhouses.co.uk www.backhousejones.co.uk
The road passenger transport and logistics sector is a critical enabler of the UK economy, underpinning the movement of people, and enabling local and national economies to thrive, businesses to grow and new opportunities to be created. Its significance, however, is often under-recognised, and as a consequence it does not always receive the support from government that such a critical part of the real economy deserves. It really would be a single point of failure for the UK economy if it were ever to fail comprehensively as a sector.
To illustrate the size of the regulated market in Great Britain, recent statistics from the Office of the Traffic Commissioner confirm there are 66,222 goods vehicle operators (HGV/LGV) and 5,280 Public Service Vehicle (PSV) operators (bus, coach and minibus). These equate to almost 380,000 authorised vehicles (goods) and around 90,000 PSV vehicles.
Whilst the heavy goods licensing population is large and of economic importance, it is important to highlight that the regulators (Traffic Commissioners) only deal with a relatively small number of operators that fail to comply with their compliance and risk management obligations.
The challenge for Traffic Commissioners is to uphold safety at the highest level, maintain public confidence in the licensing system and ensure a level and fair playing field across thousands of businesses, many of which operate under tight margins and face mounting operational pressures. It is not surprising, therefore, that operator licence compliance – whether that be for the heavy goods or passenger carrying sectors – is continually evolving, with Traffic Commissioners driving forward enforcement priorities. As regulators, the Traffic Commissioners are efficient and very fast to intervene where evidence suggests there are real issues of concern. Substantive hearings, known as Public Inquiries, normally occur within about six months of an issue arising, with the vast majority determining their outcome at the first hearing.
For many operators, the current climate presents an interesting juncture, with pressure mounting from several different angles.
Regulatory Scrutiny
Traffic Commissioner priorities remain focused on ensuring goods and passenger carrying operators are reputable, competent and adequately funded within their own businesses, with robust maintenance and driver compliance systems that support safe operation and fair competition. Recently, there has been a practical shift as operators now need to demonstrate active control over risk management, rather than simply ticking a box with a policy gathering dust.
The change in focus is about monitoring and managing the risk, and, when something does go wrong, undertaking analysis regarding why the breach occurred, who reviewed the process, what rectification measures took place, and the process for ongoing evaluation.
Furthermore, the road transport sector – which has been somewhat behind the curve in terms of digitalisation– is now rapidly moving from paper-based compliance to automated processes with clear evidence of management control. However, despite technological advancements, the overriding principles within the operator licensing framework for Traffic Commissioners remain the same: good repute, professional competence (achieved by engaging one or more qualified transport managers), financial standing, and evidence of a safe and compliant operation.
Economic Pressures
Whilst financial standing has always been a regulatory requirement, the current economic climate is placing additional strain on many operators. Higher fuel and energy costs, rising insurance premiums, labour market pressures with wage inflation, increasing vehicle replacement costs (particularly associated with net zero alternatives), political uncertainty and growing customer expectations are all contributing to tighter operating margins. For many smaller owner-operator hauliers, commercial challenges have proved too great, with financial pressures leading to insolvency – often affecting businesses that have operated successfully for generations.
Against this backdrop, maintaining the required level of financial standing has become increasingly challenging for some operators. Financial standing is a legal requirement for all operator licence holders, and the test is intended to demonstrate that an operator has sufficient financial resources to operate and maintain its fleet safely and lawfully. The financial standing requirements are:
The same criteria apply for restricted licences (operators carrying only their own goods):
All figures are exclusive of VAT.
Structural Reform for Local Bus Services
The bus and coach sector has also not been immune from recent economic and political pressures, with the market undergoing one of the biggest structural changes in decades as many local authorities move from a traditional deregulated commercial model towards greater control and influence over networks, fares and passenger outcomes through franchising and Enhanced Partnerships. Greater Manchester’s Bee Network is a recent example of the franchising model outside of London, with other mayoral authorities now progressing franchising assessments and implementation plans, such as Liverpool and West Yorkshire.
A middle ground, where franchising is not an option, is the Enhanced Partnership model whereby the private operator model is retained but a formal agreement is established between the local transport authority and bus operators. The rationale is to promote a more co-ordinated approach with better timetables, integrated ticketing, enhanced service standards and reliability without the cost and complexity of the local authority taking full network control.
How does this impact the operator?
Whilst a period of structural reform is challenging for any sector, bus operators need to think creatively about how to maximise their offering and become stronger in the areas of partnership working, data sharing, performance reporting and how to demonstrate the adding of value to the passenger journey.
Furthermore, the Public Service Vehicles Accessibility Regulations 2000 (PSVAR) and the Public Service Vehicles Accessible Information Regulations 2023 (PSVAIR), which are UK-wide legal frameworks designed to ensure disabled passengers can travel on public buses and coaches independently, safely and with dignity, have added a further layer of compliance for operators. There is now increased regulatory enforcement by the Driver and Vehicle Standards Agency, and a growing number of civil claims are being brought by individuals and representative groups. The growing appetite of passengers to cite complaints of non-compliance – whether that be in relation to a vehicle not being technically compliant or because there was an absence of audio announcements or visual displays – means that operators can soon find themselves at a hearing in front of the Traffic Commissioners, with possible serious consequences and reputational damage.
Emerging Industry Challenges
Decarbonisation
The need to decarbonise is well understood; however, the sector – and particularly SME operators, which make up a vast majority of the total – has still not been able to identify the clear path for its own fleets. The electrification option works for most bus operations but is far less attractive for many coach businesses, with the capital and infrastructure costs (even if the local grid can handle the change) being prohibitive for SMEs. The same issue faces the logistics sector. Some urban and even motorway logistics operations can see a way forward with electric vehicles for large multinational companies, which have the resources to pay for the infrastructure. But for heavier on/off road work – including bulk quarried material, animal feeds or waste-carrying vehicles – operators have no clear option away from diesel, even as the clock ticks down to the next deadline.
Freight crime
Drivers and freight operators have long been blighted by freight crime, where organised crime groups target heavy goods vehicles carrying valuable loads. These sophisticated criminal groups exploit vulnerabilities at rest stops, focusing on high-value goods such as electronics, pharmaceuticals and alcohol, and such goods often end up on online marketplaces and occasionally within legitimate supply chains.
Police often lack the manpower to address freight crime effectively. The cross-border nature of many operations complicates enforcement further. Incidents frequently go unreported, making it difficult to track and prevent crimes.
The solution – a collaborative approach?
Freight crime poses a severe challenge to the UK’s haulage industry, with significant financial, operational and safety implications. Addressing this issue requires a united effort from operators, trade associations, the government and local authorities. Its success remains dependent on industry-wide adoption and proactive collaboration.
Operators also need to play their role and be encouraged to share data on theft incidents with the National Vehicle Crime Intelligence Service (NaVCIS) and local authorities in order to help identify crime hotspots and track trends. This intelligence can inform targeted interventions. In addition, hauliers are advised to invest in fleet security technologies, including GPS tracking, tamper-proof locks and real-time monitoring systems. Dashcams and alarm systems can further enhance security and provide evidence in case of theft. Routes should also be subject to ongoing evaluation and known parking hotspots avoided. Operators need to invest in their drivers and provide ongoing training and support, so they can recognise potential threats and respond accordingly, including access to emergency communication tools.
Driver shortage
Driver shortages and the steadily increasing average age of the UK driver cohort are perennial issues across the road transport sector, with trade associations continuing to highlight workforce capacity as a key risk to service delivery and economic resilience.
A report by the RHA in 2025 found that the industry will require 200,000 additional drivers by 2030. This shortfall is driven by a combination of factors, including an ageing workforce, with a significant proportion of drivers now over the age of 50, reduced access to European labour markets following changes to immigration rules, and challenges around recruitment diversity within the sector. In addition, retention remains a key concern, with stress, working conditions and mental health pressures frequently cited as common causes of drivers leaving the industry.
Addressing these challenges requires action across government, industry and operators. Whilst government initiatives focus on improving training pathways and workforce entry, operators also have a role in developing sustainable recruitment strategies. This may include investment in apprenticeship programmes, allowing young people to work towards the Driver Certificate of Professional Competence (Driver CPC). Larger operators, including supermarket logistics providers such as Aldi, have already adopted this approach. It is worth noting, however, that a shortage of test spots adds a layer of complexity for any potential drivers.
Bridge/infrastructure strikes
Bridge strikes are still a hot topic for the Traffic Commissioners as heavy goods vehicles, buses and other high-sided vehicles continue to collide with low bridges despite clear signage, driver training and regulatory requirements. The consequence of this is that regulatory action is taken against the operator’s licence, the transport manager’s repute and the professional vocational entitlement of the driver involved. Additionally, there is often significant financial exposure, reputational damage and operational disruption.
In many cases, bridge strikes are avoidable. Repeated incidents can be seen as evidence of systemic failings rather than isolated mistakes, and the expectation from the Traffic Commissioner is clear: operators must have demonstrably robust systems in place to mitigate risk.
A distinct shift in approach – human factors
There has, however, been a distinct shift in the approach taken by the Traffic Commissioners as human factors have become an increasingly dominant theme in road transport compliance. The industry is now recognising that safety failures are rarely caused by a single mistake or a lack of knowledge. Instead, incidents often occur due to a combination of factors, including workplace pressure, personal challenges, lack of training and poor communication.
Historically, bridge strikes have often been viewed as a driver error. However, a human factors approach asks a broader question: why did the system allow that error to occur? This change in perspective is influencing how transport operators, regulators and safety professionals investigate incidents.
Preventing events such as bridge strikes is therefore not simply about reminding drivers of vehicle heights; it is about ensuring that the right systems, training and controls are in place to support the realities of human performance.
The Printworks
Hey Road
Barrow, Clitheroe
BB7 9WD
UK
02354 828 300
enquiries@backhouses.co.uk www.backhousejones.co.uk