Pharmaceutical Advertising 2024

Last Updated March 07, 2024

USA

Law and Practice

Authors



King & Spalding LLP has more than 1,250 lawyers in its 22 global offices and helps companies advance their business interests in more than 160 countries. The firm’s FDA and life sciences practice plays a critical role within this context. With over 40 lawyers and professionals in the US and Europe, the group counsels more than 300 large, mid-cap and start-up drug, biotech and medical device companies, food manufacturers, distributors, healthcare providers and technology ventures. The EU team focuses on EU and national (French, Belgian and German) issues associated with the legal requirements for pharmaceuticals/biologics, medical devices, cosmetics and foods. The firm’s clients receive tremendous synergy from the interaction of the FDA/regulatory and healthcare teams with the product liability, government investigations, international trade, discovery, appellate, data privacy, corporate and litigation teams. More than 400 lawyers and professionals in 23 areas devote all or a substantial portion of their practices to the life sciences industry.

The FDA’s Authority Over Prescription Drug Advertising and Promotion

The Federal Food, Drug, and Cosmetic Act (FDCA) grants the US Food and Drug Administration (FDA) broad authority over the advertising and promotion of prescription drugs. FDA regulations, found in Title 21 of the Code of Federal Regulations (CFR), outline the requirements for prescription drug advertising and promotion. FDA guidance documents, found on the FDA’s website and published in the Federal Register, describe specific FDA policies related to prescription drug marketing.

The FDA’s Office of Prescription Drug Promotion (OPDP) is charged with ensuring that prescription drug advertising and promotion is truthful, balanced and not misleading. The FDA’s Advertising and Promotional Labeling Branch (APLB) is responsible for the same for licensed biological products. Among other things, the OPDP and APLB provide written advisory comments on proposed promotional materials, review complaints about alleged violations, and issue untitled or warning letters citing false or misleading promotional materials.

The FTC’s Authority Over Promotion of OTC Drugs

The Federal Trade Commission (FTC) Act (FTCA) prohibits “unfair or deceptive acts or practices in or affecting commerce”, including the dissemination of false advertising for drugs. Under a joint FDA/FTC Memorandum of Understanding, the FDA holds primary jurisdiction over the labelling of all drugs and the advertising of prescription drugs, while the FTC maintains primary authority over the advertising of non-prescription drugs (also known as over-the-counter (OTC) drugs); see 2.1 Definition of Advertising.

Other Sources of Oversight of Drug Promotion

State consumer protection laws, both civil and criminal, also prohibit false or misleading advertising.

The Lanham Act (15 USC 1125(a)) allows competitors and other entities that have suffered commercial harm to sue for false or misleading advertising.

Promotional activities may implicate the criminal Anti-Kickback Statute (AKS) (42 USC 1320a-7b) and the Civil Money Penalties Statute (42 USC 1320a-7a); see 8.1 Anti-bribery Legislation Applicable to Interactions Between Pharmaceutical Companies and Healthcare Professionals. Violations of the AKS may also result in violations of the civil False Claims Act (31 USC 3729); see 11.1 Pharmaceutical Advertising: Enforcement Bodies.

Some trade or medical associations issue voluntary guidelines on pharmaceutical advertising and promotion. These guidelines address a variety of issues, ranging from funding continuing medical education, engaging physicians as speakers or consultants, and giving gifts or items of value to physicians.

While the FDA’s and FTC’s rules are enforced through law, voluntary self-regulatory codes and professional guidelines establish standards of acceptable behaviour but hold no legal authority. The Pharmaceutical Research and Manufacturers of America (PhRMA) has a Code on Interactions with Healthcare Professionals (“PhRMA Code”) which provides guidelines for pharmaceutical companies when interacting with healthcare professionals (HCPs). Though the code is voluntary, the US Department of Health and Human Services’ Office of Inspector General (OIG) endorsed its use in a 2003 guidance document. Thus, many pharmaceutical companies adopt the PhRMA Code as company policy and some states have made it mandatory for pharmaceutical companies operating within their borders.

Other third-party guidelines relevant to communications about pharmaceuticals include:

  • PhRMA’s Direct to Consumer Advertising Principles;
  • PhRMA’s Principles on Responsible Sharing of Truthful and Non-Misleading Information;
  • the Accreditation Council for Continuing Medical Education (ACCME) Standards; and
  • the American Medical Association (AMA) policies.

In addition, the National Advertising Division (NAD), a non-judicial, advertising industry self-regulatory body, adjudicates advertising disputes brought by consumers, competitors or the NAD itself.

The FDA’s authority under the FDCA includes oversight of promotional labelling for all drugs and advertising for prescription drugs. Section 201(m) of the FDCA defines drug labelling as “all labels and other written, printed or graphic matter (1) upon any article or any of its containers or wrappers, or (2) accompanying such article”. Courts have defined “accompanying” broadly to include most types of promotional materials (eg, brochures, literature reprints, mailers, printed or digital sales aids, emails, slide decks, videos, websites and social media posts).

The FDCA does not define advertising; however, FDA regulations provide examples such as “advertisements in published journals, magazines, other periodicals, and newspapers, and advertisements broadcast through media such as radio, television, and telephone communication systems”.

The FDA recognises certain limited categories of “non-promotional” communications that constitute neither labelling nor advertising and are therefore not subject to the requirements for prescription drug promotion under the FDCA.

One example of “non-promotional” information is disease awareness communications, which are communications disseminated to consumers or HCPs that discuss a particular disease or health condition, but do not mention or imply any specific drug. The FDA’s long-standing policy is that disease awareness communications should be perceptually different (eg, different colour schemes, graphics, etc) and should appear physically separate from any branded advertising and promotion to avoid converting the disease awareness communication into implied promotion and advertising.

For additional examples of “non-promotional” communications, see 3.3 Provision of Information to Healthcare Professionals, 3.4 Provision of Information to Healthcare Institutions and 3.5 Information About Early Access or Compassionate Use Programmes.

In general, the FDA expects press releases discussing an approved drug to comply with FDA regulatory requirements for promotional labelling, including being truthful and not misleading, maintaining fair balance between risks and benefits, and disclosing appropriate risk information.

Press releases about investigational drugs (eg, announcing significant clinical study results or the filing of a new drug application with the FDA) should be non-promotional in intent, tone and context, and avoid promotional claims and commercial objectives. The press release should truthfully and accurately present all material information. Press releases that make conclusory statements regarding the safety or efficacy of the investigational drug, mischaracterise study data, or fail to adequately disclose the investigational status of the drug could be viewed as pre-approval promotion, and thus as misbranding an investigational drug under the FDCA.

Generally, the FDA requires that any comparative efficacy or safety claim be supported by scientifically appropriate and statistically sound data. The FDA does not typically permit a claim of superior efficacy or safety based solely on the differences in the FDA-approved labelling of drugs or a comparison of results from two different studies. Comparative claims should be clinically relevant to the approved use of the drug and must not be false or misleading.

The FDCA prohibits the introduction of a drug into interstate commerce that is intended for a use that has not been approved by the FDA. FDA regulations prohibit the promotion of an investigational (unapproved) drug as safe or effective for the purposes for which it is under investigation. This includes drugs that have never been approved, as well as unapproved uses of drugs that are approved for another use.

Despite a broad prohibition on the promotion of unapproved drugs and uses, the FDA’s current policies permit non-promotional communications about unapproved drugs and uses under the principles of scientific exchange. Importantly, a range of permissible communications qualify as scientific exchange, including:

  • scientific publications and presentations;
  • support for independent scientific and medical education;
  • responding to unsolicited requests for information;
  • distributing scientific or medical publications on unapproved uses and/or risks;
  • firm-generated presentations of scientific information from an accompanying published reprint;
  • listing information on ClinicalTrials.gov; and
  • communications with payors in advance of approval.

Factual and non-promotional presentations, posters and abstracts about unapproved drugs or indications that are submitted to a scientific conference are typically regarded as legitimate scientific exchange.

In addition, it is common practice for pharmaceutical companies to host booths or exhibits at scientific conferences, which may include a medical information booth. A medical information booth should be non-promotional and staffed by scientific or medical personnel. While companies should carefully consider promotional communications at both domestic and international conferences, there are no specific rules for medical information booths.

As noted in 3.1 Restrictions on the Provision of Information Concerning Unauthorised Medicines or Indications, although the FDA strictly prohibits the promotion of unapproved drugs and uses, it allows non-promotional scientific exchange, including the following limited “safe harbours” through which manufacturers can distribute or support information to HCPs about unapproved (off-label) uses of approved drugs.

Scientific Information on Unapproved Uses Guidance

In 2023, the FDA published new revised draft guidance, “Communications From Firms to Health Care Providers Regarding Scientific Information on Unapproved Uses of Approved/Cleared Medical Products: Questions and Answers” (“SIUU Communications Guidance”), to reframe recommendations for permissible proactive communications to HCPs regarding “scientific information on unapproved uses” (SIUU) of approved drugs.

SIUU communications should meet standards established in the SIUU Communications Guidance, including that information is scientifically sound and clinically relevant, and distributed as one of the following types of communications:

  • reprint;
  • clinical reference resource (ie, clinical practice guideline (CPG), reference text or an independent clinical practice resource); or
  • firm-generated presentation of scientific information from an accompanying published reprint.

Among other recommendations in the SIUU Communications Guidance, SIUU communications should be non-promotional, include clear and prominent disclosures, and avoid persuasive marketing techniques.

The Risk Information Reprints Guidance

The FDA’s draft guidance, “Distributing Scientific and Medical Publications on Risk Information for Approved Prescription Drugs and Biological Products – Recommended Practices” (“Risk Information Reprints Guidance”), permits the proactive distribution of reprints about new risk information that may refute, mitigate or refine risk information in the FDA-approved labelling. The reprint should meet the range of standards presented in the FDA’s Risk Information Reprints Guidance, including that it is published in an independent, peer-reviewed journal and based on appropriate study design and methodology.

Risk information reprints should be distributed in a non-promotional manner, and accompanied by a copy of the product’s PI and a range of disclosures, including that the information is not consistent with risk information in the FDA-approved labelling and the FDA has not reviewed the data.

FDA Unsolicited Requests Guidance – Reactive Distribution of Off-Label Information

Under the FDA’s draft guidance, “Responding to Unsolicited Requests for Off-Label Information About Prescription Drugs and Medical Devices”, the FDA permits companies to respond to unsolicited requests for information on unapproved uses of approved prescription drug products. The guidance outlines the FDA’s position and recommendations on:

  • distinguishing between solicited versus unsolicited requests;
  • distinguishing between public versus non-public requests; and
  • responding to unsolicited requests.

Independent Scientific Education Guidance

The FDA’s guidance, “Industry-Supported Scientific and Educational Activities”, makes clear that the FDA will not regulate industry-supported scientific activities that are independent of the influence and control of the supporting company. The guidance outlines a number of factors that the FDA will consider in evaluating the independence of industry-sponsored scientific activities, including those that may discuss unapproved drugs or off-label uses of approved drugs.

Section 502(gg) of the FDCA and the FDA’s guidance, “Drug and Device Manufacturer Communications with Payors, Formulary Committees, and Other Similar Entities – Questions and Answers” (“Communications With Payors Guidance”), establish a safe harbour for manufacturers to proactively disseminate certain information about investigational drugs and unapproved uses of approved drugs to payor audiences prior to approval.

Compliant communications will not be considered violations of the prohibition on promotion of an investigational drug. The types of information about investigational drugs and unapproved uses of approved drugs that may be disseminated to payors before approval include:

  • proposed indication;
  • anticipated timeline for FDA approval;
  • pricing;
  • patient support programmes;
  • patient utilisation projections; and
  • results of clinical studies.

All information provided must be non-promotional, “unbiased, factual, accurate, and non-misleading”, and accompanied by a clear statement of the drug’s investigational status and stage of development.

Compassionate use or “expanded access” programmes establish a pathway for a patient with an imminently life-threatening or serious disease or condition to access an investigational drug when the treatment is unavailable in clinical trials and there are no other similar or sufficient therapy alternatives.

Companies developing investigational drugs are required to publicly publish an expanded access policy on the company website and/or the Reagan-Udall Foundation’s Expanded Access Navigator website for the investigational drug.

The published policy must include:

  • contact information for the manufacturer or distributor;
  • the procedure for submitting requests;
  • the general criteria that the manufacturer or distributor uses to evaluate the requests;
  • the length of time anticipated to respond to the request; and
  • a hyperlink or other reference to the clinical trial record containing all the required information that must be submitted to ClinicalTrials.gov about expanded access availability for the drug.

Advertising to the general public, also commonly referred to as direct-to-consumer (DTC) advertising, is permitted in the US. Companies may promote prescription drugs to the general public provided that the communication meets the following fundamental requirements.

  • On-label or consistent with label: Advertising and promotion of prescription drugs must be consistent with the intended use for which the product is approved by the FDA, as established in the drug’s FDA-approved labelling (ie, the PI). The labelling provides information on how to use the product safely and effectively for the approved indication, including but not limited to the patient population, dosage and administration. Advertising and promotion that discuss uses of the product that are not consistent with the FDA-approved labelling are regarded as unlawful “off-label” promotion. Refer to the FDA’s guidance, “Medical Product Communications That Are Consistent With the FDA-Required Labeling – Questions and Answers” (“CFL Guidance”), for details. See 5.2 Reference to Data Not Included in the Summary of Product Characteristics.
  • Fair balance: The FDA regulations require prescription drug promotion and advertising to present a “fair balance” between product benefits and risks, ensuring that such information appears comparable in depth, detail and context. Promotional materials are misleading if they fail to present information about risks associated with a drug with a prominence and readability reasonably comparable with the presentation of information related to the effectiveness of the drug. Refer to the FDA’s draft guidance, “Presenting Risk Information in Prescription Drug and Medical Device Promotion”, for details.
  • Adequately substantiated: Traditionally, all advertising and promotional claims about the safety or efficacy of a prescription drug have been required to be supported by substantial evidence or substantial clinical experience, which is the FDA’s approval standard for prescription drug products. Under the CFL Guidance, claims should be supported by at least scientifically appropriate and statistically sound evidence.
  • Otherwise truthful and not misleading: If prescription drug advertising and promotion is false or misleading in any particular, it will be considered misbranded under the FDCA and subject to enforcement.

Although not a requirement, the FDA strongly recommends the use of consumer-friendly language, and avoidance of technical language, scientific terms and medical jargon, in consumer-directed advertising and promotion.

The promotion of OTC drugs must also adhere to the product’s approved labelling or monograph, as applicable. In addition, such promotion must be truthful and not misleading, including that all advertising claims are substantiated by competent and reliable scientific evidence. The FTC maintains regulations and guidelines governing consumer advertising to ensure that communications are not deceptive or misleading.

Consumer-directed prescription drug advertising and promotion must contain the following core elements, as required by the FDCA and FDA regulations.

Core Elements

Proprietary and established names

The placement, size, prominence and frequency of the proprietary (brand or trade) and established (generic) names for prescription drugs are specified in FDA regulations, with additional recommendations in the FDA’s guidance, “Product Name Placement, Size, and Prominence in Promotional Labeling and Advertisements”.

Quantitative composition

Advertising and promotion must include the quantitative amount of each ingredient of the advertised drug. Companies commonly include this information as part of the product logo.

Brief summary

Printed DTC advertisements must include information in “brief summary” that discloses each side effect, warning, precaution and contraindication. To fulfil this requirement, DTC print advertisements traditionally included the complete risk-related sections from the product’s PI. To fulfil the adequate directions for use requirement, a copy of the PI has traditionally been provided.

Contrary to these traditional approaches, the FDA’s revised draft guidance, “Brief Summary and Adequate Directions for Use: Disclosing Risk Information in Consumer-Directed Print Advertisements and Promotional Labeling for Prescription Drugs”, recommends that DTC printed promotional labelling and advertising utilise a “consumer brief summary” focused on the most important risk information, rather than an exhaustive list of product-related risks, presented in a way most likely to be understood by consumers. In addition, a copy of the PI is no longer recommended.

Major statement and adequate provision

Advertisements broadcast through media such as television, radio or telephone communications systems must include a major statement disclosing side effects and contraindications. The FDCA requires that the major statement appear in a “clear, conspicuous, and neutral manner” for DTC prescription drug advertisements broadcast by TV or radio. FDA regulations (effective May 2024) and guidance, “Direct-to-Consumer Prescription Drug Advertisements: Presentation of the Major Statement in a Clear, Conspicuous, and Neutral Manner in Advertisements in Television and Radio Format Final Rule Questions and Answers”, articulate five standards to ensure that a major statement is clear, conspicuous and neutral.

Broadcast advertisements must also present a brief summary or, alternatively, make “adequate provision” for consumers to obtain the PI. The FDA’s guidance documents, “Consumer-Directed Broadcast Advertisements” and “Consumer-Directed Broadcast Advertisements – Questions and Answers”, provide recommendations for satisfying the adequate provision requirement through a toll-free telephone number, concurrent with a print advertisement in a widely distributed publication, on a website, and/or in consultation with an HCP.

Adverse event reporting disclosure statement

DTC print advertisements must include the following MedWatch statement printed in conspicuous text: “You are encouraged to report negative side effects of prescription drugs to the FDA. Visit www.fda.gov/medwatch, or call 1-800-FDA-1088.”

Reminder Labelling and Advertising

Under FDA regulations, reminder labelling and advertising is exempt from the general requirements above if it is limited to the proprietary and established names of the drug, and does not include any indications, disease state information, dosage or other product representations. Additional optional information includes quantitative ingredient statements, dosage form, quantity of package contents, price, the name and address of the manufacturer, and price information.

Importantly, reminder labelling and advertising is not permitted for a prescription drug with a boxed warning in its FDA-approved labelling.

Interactions between pharmaceutical companies and patients and/or patient organisations are permitted in the US, subject to the variety of limitations discussed in this chapter. For product-related advertising and promotion, communications must be on-label/consistent with the FDA-required labelling (CFL), fair and balanced, adequately substantiated and not otherwise false or misleading; see 4.1 Main Restrictions on Advertising Pharmaceuticals to the General Public and 4.2 Information Contained in Pharmaceutical Advertising to the General Public.

In addition, interactions must not implicate the AKS by inducing patient organisations or patients to recommend or use the advertised product; see 8. Pharmaceutical Advertising: Inducement/Anti-bribery and 9. Gifts, Hospitality, Congresses and Related Payments.

Companies may also communicate with patients and patient organisations, such as patient advocacy groups, in a non-promotional manner to respond to unsolicited requests for information (see 3.3 Provision of Information to Healthcare Professionals) or to provide information about clinical studies for recruitment purposes.

In addition, companies interacting with patients must abide by applicable federal and state privacy laws and avoid providing advice for the diagnosis, treatment, care or prognosis of an individual, which would be regarded as unlawfully engaging in the practice of medicine.

Rules for the advertising and promotion of prescription drugs to HCPs are generally the same as those that apply to advertising and promotion to consumers, including the fundamental requirements (see 4.1 Main Restrictions on Advertising Pharmaceuticals to the General Public), as follows:

  • on-label or consistent with label;
  • fair balance;
  • adequately substantiated; and
  • otherwise truthful and not misleading.

Prescription drug promotion and advertising to HCPs must also provide adequate directions for use, a requirement that is met by providing a copy of the FDA-approved labelling (ie, the PI).

Advertising and promotion targeting HCPs must also contain some of the same core elements as DTC advertising and promotion, including proprietary and established names and quantitative composition; see 4.2 Information Contained in Pharmaceutical Advertising to the General Public. Unlike DTC advertising, a “brief summary” for HCP-directed print advertisements should follow the FDA’s traditional approach, which means including the risk-related sections of the PI with the advertisement, but there is no requirement to include the MedWatch statement.

Promotion and Advertising to Payors

Under the FDCA, a company may provide healthcare economic information (HCEI) related to a product’s indication to payor audiences, provided that it is supported by competent and reliable scientific evidence. The pathway to promote HCEI to payors grants some flexibility, but is still subject to other rules of prescription drug promotion. Refer to the Communications With Payors Guidance for details.

The US equivalent to the Summary of Product Characteristics (SmPC) is the FDA-approved label (ie, PI). As previously mentioned, promotional communications for prescription drugs must include only information about the drug that is either within the drug’s FDA-approved label (on-label) or CFL. The CFL Guidance establishes a three-factor test to determine whether product-related information is CFL. If a product communication fails any of the three factors below, it is not considered CFL and risks being off-label.

  • How does the information in the communication compare to the information in the FDA-approved label – does it suggest a different indication, patient population, limitations and directions for use/handling, and/or dosing or usage regimen?
  • Does the information suggest use of the drug in a manner that could increase the potential for harm to health relative to the information reflected in the drug’s FDA-approved label?
  • Do the directions for use in the FDA-approved label enable the product to be safely and effectively used under the conditions suggested in the communication?

In order to be distributed as CFL, the information must be:

  • substantiated by “scientifically appropriate and statistically sound” (SASS) evidence;
  • factually accurate;
  • presented with appropriate context, including disclosure of any limitations of the data, analyses and conclusions; and
  • otherwise truthful and not misleading.

Examples of information that may be considered CFL include:

  • comparisons;
  • adverse reactions;
  • onset of action;
  • long-term safety or efficacy;
  • patient subgroups;
  • patient compliance or adherence; and
  • patient perceptions, convenience and mechanism of action.

Refer to the CFL Guidance for details.

The FDA does not have specific rules for the advertising of drugs with companion products. As noted in 5.2 Reference to Data Not Included in the Summary of Product Characteristics, all promotional communications should be on-label or CFL. If the FDA-approved labelling of a combination product does not include details of each of the individual products in the combination, the company should evaluate the information under the CFL Guidance and consider potential off-label risks.

Companion diagnostics provide information that is essential for the safe and effective use of a corresponding drug or biological product (eg, identify patients who are most likely to benefit from a particular therapeutic product or have an increased risk for serious side effects from a particular therapeutic product). They are regulated by the FDA as medical devices (typically, in vitro diagnostics). Although there are fewer regulations and guidance documents that specifically address the advertising and promotion of medical devices, they are subject to the same overarching requirements that communications be on-label/CFL, fair and balanced, adequately substantiated and not otherwise false or misleading; see 4.1 Main Restrictions on Advertising Pharmaceuticals to the General Public and 4.2 Information Contained in Pharmaceutical Advertising to the General Public. For example, with regard to ensuring that communications are on-label/CFL, companion diagnostics should not be promoted to test for diseases/conditions, biomarkers or drugs different from those that are cleared or approved by the FDA.

The FDA-approved labelling (ie, PI) of a prescription drug approved with a companion diagnostic will include language instructing HCPs to select patients for therapy based on an FDA-approved companion diagnostic. Promotional communications for the drug that identify companion diagnostics should be consistent with the approved labelling for both the drug and diagnostic.

If a reprint is on-label or CFL, it may be used in a promotional manner, subject to the basic requirements for advertising and promotion directed at HCPs. If a reprint discusses an unapproved use of the product (ie, off-label), then it might be distributed under the FDA’s established safe harbour for SIUU communications, including off-label reprints; see 3.3 Provision of Information to Healthcare Professionals.

The primary responsibility of a Medical Science Liaison (MSL) is scientific engagement with and education of HCPs, focusing on specific therapeutic areas, disease states and/or products in support of their company’s product pipeline and portfolio. MSLs are also used to help support scientific initiatives, such as identifying and recruiting potential sites and investigators for company-sponsored studies, scientific and medical advisory boards, and internal training and education, among others.

In general, an MSL may engage HCPs proactively or reactively consistent with the FDA’s policy on off-label communications, but their interactions should not be promotional; see 3.3 Provision of Information to Healthcare Professionals and 3.4 Provision of Information to Healthcare Institutions. Specifically, MSLs may proactively discuss with HCPs therapeutic areas and disease states generally, as well as approved uses of approved products. Traditionally, proactive discussions of investigational drugs or unapproved uses of approved drugs are not considered permissible activities for MSLs, as such proactive communications could be perceived as pre-approval or off-label promotion; however, the FDA’s new SIUU Communications Guidance permits proactive firm-generated presentations of scientific information on unapproved uses from an accompanying published reprint; see 3.3 Provision of Information to Healthcare Professionals.

An important role of MSLs is reactive interactions with HCPs, in which an MSL responds to unsolicited requests for scientific or medical information; see 3.3 Provision of Information to Healthcare Professionals.

Importantly, the role and responsibilities of an MSL are scientific and medical in nature, and not commercial or promotional. Because the separation of functions is critical to preserving the legitimacy of MSL scientific exchange activities, MSLs and Medical Affairs should remain independent of commercial influence, including reporting/supervisory structures.

In general, there is no requirement for prior authorisation or approval for prescription drug advertising and promotion; however, there are limited exceptions:

  • Companies whose advertisements have violated FDA or FTC standards in the past may be asked to pre-clear their advertisements in the future.
  • DTC television advertisements must be submitted to the FDA for pre-dissemination review (refer to the FDA’s draft guidance, “Direct-to-Consumer Television Advertisements – FDAAA DTC Television Ad Pre-Dissemination Review Program”, for details).
  • Prescription drugs approved under the accelerated approval process re subject to a “presubmission” requirement (ie, during the pre-approval review period, companies must submit to the FDA copies of all promotional materials intended to be disseminated within 120 days following marketing approval (ie, launch materials); after marketing approval, companies must submit promotional materials to FDA at least 30 days before dissemination (ie, non-launch materials)). 
  • Companies always have the option to voluntarily submit proposed promotional labelling or advertising to the FDA for advisory review and comment.

For details on the process for presubmission of promotional materials for accelerated approval drugs and voluntary submission of promotional materials for advisory comment, refer to the FDA’s final guidance, “Providing Regulatory Submissions in Electronic and Non-Electronic Format – Promotional Labeling and Advertising Materials for Human Prescription Drugs”.

2253 Submission

Although there is no general presubmission review and authorisation requirement, the FDA’s post-marketing reporting regulations require pharmaceutical companies to submit prescription drug promotional labelling and advertising materials to the OPDP at the time of first use. This submission must be made by the day of first use of the materials using a completed Form FDA 2253 and must include a copy of the promotional material and the product’s current PI.

FDA regulations governing current Good Manufacturing Practices (CGMPs) require strict controls over labelling issued for use in drug product labelling operations. Although this regulation is typically applied to FDA-approved labelling (ie, PI), it should also be used for the development of promotional labelling.

It is best practice to adopt internal policies and standard operating procedures for managing the review, approval and use of promotional labelling and advertising. Typically, this is a cross-functional activity that includes company representatives from legal, regulatory, medical and compliance departments.

In general, the FDA’s and FTC’s standard advertising and promotion rules apply to advertising and promotion of medicinal products on the internet. The FDA expects prescription drug websites to:

  • include risk information on the same screen as efficacy information;
  • provide a prominent link to the PI;
  • distinguish sites intended for US audiences and international audiences; and
  • ensure that all claims, images and graphics are consistent with the FDA-approved use and otherwise CFL.

Separately, the FTC has published several guides governing disclosures on the internet and social media, including the FTC’s “Health Products Compliance Guidance, “.com Disclosures: How to Make Effective Disclosures in Digital Advertising” and “Disclosures 101 for Social Media Influencers”. These guides provide standards for the use consumer and expert testimonials and endorsements in the marketing of prescription and OTC drugs.

There is no requirement to limit access to pharmaceutical promotional websites intended for HCPs. However, it is common industry practice to include an interstitial page (eg, pop-up notice) for users to confirm they are a US HCP before accessing the page.

It is common practice in the US for pharmaceutical companies to develop disease awareness websites, social media pages or online advertising directed to members of the general public. In general, the same rules that apply to traditional forms of disease awareness communications apply to online disease awareness content; see 2.2 Information or Advertising: Disease Awareness Campaigns and Other Patient-Facing Information.

The same rules apply to promotion and advertising in virtual scientific meetings or congresses as in in-person settings. For virtual events, promotional materials should be reviewed according to traditional FDA advertising and promotion rules, but with the digital format and functionality in mind. In addition, given that geographic limitations are inherently more fluid in a virtual setting, companies should consider including clear disclosures regarding the intended audience, particularly if the product approval status or indication differs outside the US.

As with traditional in-person conferences, the AKS (see 8.1 Anti-bribery Laws Applicable to Interactions between Pharmaceutical Companies and Healthcare Professionals) and PhRMA Code apply to the provision of items of value (eg, items for attendees) or other hospitality associated with a virtual scientific meeting or congress; see 9. Gifts, Hospitality, Congresses and Related Payments.

The FDA permits advertising and promotion of prescription drugs on social media. Generally, the FDA’s standard advertising and promotion rules apply, regardless of the social media platform being used.

The FDA has also issued guidance documents relevant to the use of social media for prescription drug promotion.

  • “Fulfilling Regulatory Requirements for Postmarketing Submissions of Interactive Promotional Media” describes when companies will be held responsible for social media content, including user-generated content (UGC), and how to submit interactive social media content via Form FDA 2253.
  • “Internet/Social Media Platforms with Character Space Limitations – Presenting Risk and Benefit Information for Prescription Drugs and Medical Devices” explains that the FDA’s long-standing rules regarding disclosure of risk information apply even in the context of character-limited communications (eg, X (formerly Twitter), sponsored links).
  • “Internet/Social Media Platforms: Correcting Independent Third-Party Misinformation about Prescription Drugs and Medical Devices” describes how companies can address incorrect information posted about their products on social media or the internet by third parties unaffiliated with the company.

Various FDA guidance documents explain that a company is responsible for promotional content and communications that are:

  • on sites that are owned, controlled, created, influenced or operated by, or on behalf of, the company;
  • on a third-party site if the company has any control or influence over the third-party site; and/or
  • generated by an employee or agent who is acting on behalf of the company to promote the company’s product.

Notably, an FDA Warning Letter to a dietary supplement manufacturer, Zarbee’s, illustrates the potential for companies and their employees to be held responsible for independent UGC (eg, social media comments) if they endorse those statements by “liking”, “sharing” or positively commenting on them.

For OTC drugs, the FTC’s general requirements for truthful, non-deceptive, and adequately substantiated claims also apply to advertising on social media. The FTC has issued a number of guides applicable to use of social media for marketing and advertising of OTC and prescription drugs (see 7.1 The Advertisement of Medicinal Products on the Internet). Much of the FTC’s focus in recent years has been on social media influencer marketing and ensuring that companies are clearly and conspicuously disclosing that influencer social media posts are paid advertising sponsored by the company (eg, by prominently including #Ad in the sponsored post).

The Anti-Kickback Statute

The Anti-Kickback Statute (AKS) (42 USC 1320a-7b) prohibits individuals and entities from knowingly and wilfully soliciting, receiving, offering or paying any remuneration (directly or indirectly, overtly or covertly, in cash or in kind) in order to induce the provision of a good or service that is reimbursable under a federal healthcare programme, including Medicare and Medicaid.

The scope of the AKS is broad and applies to any individual or entity (including manufacturers, healthcare providers and organisations, and lay persons) that provides, offers, solicits or receives remuneration with improper intent. The courts have broadly interpreted the AKS to cover any arrangement where even one purpose of remuneration, though not its sole or primary purpose, is to provide value for the referral, purchase, use or recommendation of goods or services reimbursed by Medicare or Medicaid.

“Remuneration” includes anything of value and there is no de minimis exception. Remuneration includes gifts, payments, reimbursed expenses (such as for meals or travel), and other things typically thought of as benefits, but also broadly includes price reductions (such as discounts or rebates) and free or below-cost products and services.

Safe Harbour Regulations

The OIG has promulgated final “safe harbour” regulations specifying certain types of arrangements/remuneration that will not be considered to contravene the AKS. The safe harbours include, among others, protection for certain discounts/rebates, warranties, employment and services arrangements. If an arrangement satisfies all the criteria of a safe harbour, it will be immune from criminal prosecution and civil exclusion under the AKS. Failure to satisfy any safe harbour does not necessarily mean that the arrangement violates the AKS; however, arrangements falling outside a safe harbour present a legal risk and may be more likely to be scrutinised as violations of the kickback prohibition. There are both criminal and civil penalties for violating the AKS.

State Statutes

Various states have also enacted similar anti-kickback statutes that apply to inducements related to healthcare items and services (including drugs) reimbursed by private insurance, not just those reimbursed by a federal or state healthcare programme. Requirements under state law must be reviewed on a state-by-state basis.

Civil Monetary Penalties

Similar to the AKS, the Civil Monetary Penalties (CMP) provisions of the Social Security Act (42 USC 1320a-7a) prohibit the offering or provision of inducements to federal healthcare programme beneficiaries and impose monetary penalties on entities that offer or transfer remuneration to such a beneficiary, when they know or should know it is likely to influence the beneficiary’s selection of a particular provider, practitioner or supplier of items or services paid for by certain government programmes.

Distinctions Between the AKS and CMP

A few distinctions between the AKS and the CMP are notable. Firstly, the CMP law prohibits inducements only to Medicare and state healthcare programme beneficiaries (Medicaid), not to all federal healthcare programme beneficiaries. Secondly, the CMP law may have indirect application (ie, the law is triggered if the person providing the remuneration knows or should know that it is likely to induce the beneficiary to order the item or service from a particular provider, practitioner or supplier). Thus, a pharmaceutical manufacturer that is not a provider, practitioner or supplier could implicate the statute if it offered or gave remuneration to a beneficiary that it believed would be likely to induce the beneficiary to order an item or service from a particular provider, practitioner or supplier (eg, to choose a particular physician or pharmacy).

Because the penalties for violating the AKS and related civil statutes can be severe (including potentially leading to incarceration and/or exclusion from participation in federal healthcare programmes), there is a strong benefit to self-regulation.

Firstly, the OIG issued compliance guidance for pharmaceutical manufacturers – in part, to provide notice about activities that are likely to violate the AKS or CMP law. Companies self-regulate by developing compliance programmes with internal policies and procedures that establish compliant practices and require active oversight, auditing and monitoring of risk-bearing activities to ensure compliance. Further, the OIG guidance requires companies to continually assess changing industry risks and periodically adjust the compliance programme to address such evolving risks, as they apply to the company’s business.

Secondly, the PhRMA Code sets forth voluntary guidelines for companies to stake out industry positions on common activities that should not be deemed to violate the AKS or CMP law. Notably, while the PhRMA Code is a voluntary guideline, several states, such as Nevada and Connecticut, mandate annual certification of compliance with the PhRMA Code or at least of maintaining policies and procedures that are as robust as the PhRMA Code.

Finally, companies can adopt self-reporting protocols, consistent with guidelines from the OIG and the US Department of Justice, to self-report internally identified wrongdoing. Addressing potential fraud and corruption via internal policy and procedure, or by self-reporting to US authorities, can significantly help to mitigate potential allegations and/or penalties in the event of wrongdoing.

Under the PhRMA Code

The PhRMA Code expressly prohibits gifts that are intended for the personal benefit of HCPs, including practice-related items of de minimis value (eg, pens, pads, mugs, etc). Under the PhRMA Code, only items that “advance disease or treatment education” and are intended for use by patients may be furnished without charge to HCPs.

However, the PhRMA Code allows manufacturers to pay for or reimburse meals or travel expenses for HCPs in limited situations. Modest meals are generally permissible under the PhRMA Code only when they are provided in conjunction with:

  • an “informational presentation or discussion conducted by company representatives or their immediate managers working in field sales” in the HCP’s office;
  • an HCP’s travel or meetings for consulting, training or speaking services on behalf of the manufacturer pursuant to a written agreement; or
  • an HCP’s attendance at a speaking or training event of the manufacturer.

In these situations, meals should be:

  • modest;
  • occasional;
  • without attendance of spouses or guests;
  • in a location that is conducive to educational or business content;
  • subordinate in time and focus to the presentation, service or training at issue; and
  • eaten on the premises (ie, no takeaway or two-hour meals for a 30-minute presentation).

The PhRMA Code also prohibits companies from providing or paying for alcohol at meetings or presentations with HCPs.

Similarly, covering or paying for “reasonable” travel expenses is generally permissible under the PhRMA Code when made for an HCP’s travel for meetings or services involving consulting, training or speaking services on behalf of the manufacturer pursuant to a written agreement. Travel expenses should not be covered for personal expenses or for individuals travelling with the HCP.

Under the AKS and Similar State Laws

Under the AKS and similar state laws, there are no express protections for remuneration in the form of gifts, free samples, grants or donations to support scientific meetings, research, or cultural, sporting or other non-scientific events, or free or below-cost products or services, even when the value may be de minimis. Because many of these are common forms of business within the pharmaceutical industry, the PhRMA Code provides some level of protection for certain common arrangements in addition to specific regulatory safe harbour protections. Although it has been generally accepted by federal enforcement agencies, the PhRMA Code is not law or regulation. Thus, activities expressly condoned by the PhRMA Code, while not immune from prosecution, are less likely to be pursued by federal authorities, while activities prohibited by the PhRMA Code pose significant risks under the AKS.

The Prescription Drug Marketing Act (PDMA) permits a manufacturer to provide drug samples directly to a licensed healthcare practitioner or institution that:

  • requests the samples;
  • signs for or formally acknowledges receipt of the samples;
  • agrees to legally prescribe and dispense the samples; and
  • does not resell the samples or bill patients or health insurance for them.

The purpose of facilitating samples should generally be to ensure that patients and HCPs can reasonably evaluate whether a particular drug is appropriate for a particular patient. Samples should not be used as gifts or improper inducements for HCPs to prescribe a particular product, as such uses could violate the AKS.

Pursuant to the PhRMA Code, a manufacturer may provide financial support to third parties hosting scientific or educational conferences or meetings, including those for continuing medical education (CME). The PhRMA Code specifically provides that “a company should develop objective criteria for making CME grant (or support) decisions to ensure that the programme funded by the company is a bona fide educational programme and that the financial support is not an inducement to prescribe or recommend a particular medicine or course of treatment”, such as by covering the cost of attendance for specific HCPs.

The PhRMA Code expressly prohibits the support of HCP participation in cultural, sports or other non-scientific events.

Grants or donations to HCPs or institutions, whether monetary or in-kind, generally fall within the broad definition of “remuneration” under the AKS. While it is not the policy of federal or state agencies to prosecute bona fide charitable donations and altruistic grants, these arrangements can raise serious issues under the AKS if any purpose of the funding is related to generating business from the recipient or individuals involved with the recipient. Because there are no protections for grants or donations under the statutory exceptions or regulatory safe harbours of the AKS, manufacturers should be mindful of the following.

  • A grant or donation should be made only to charitable or non-profit organisations that would use the funding in accordance with their charitable/non-profit mission.
  • No purpose of the grant or donation should be to influence clinical or purchasing decision-making or to otherwise generate business for the manufacturer – some manufacturers demonstrate this by, inter alia:
    1. funding grants and donations from non-sales and marketing budgets;
    2. establishing and using a grants committee comprised of only non-commercial personnel;
    3. carefully documenting each grant and donation, including its intended purpose; and
    4. ensuring that there is no “return on investment” analysis with respect to grants or donations.

Discounts and rebates to HCPs and institutions are protected from violating the AKS if they meet all the requirements of a statutory exception (42 USC 1320a-7b(b)(3)(A)) or regulatory safe harbour (42 CFR 1001.952(h)). In general, to be protected, a discount or rebate must:

  • be a reduction in the amount a purchaser is charged for an item or service based on an arm’s-length transaction;
  • be disclosed to the purchaser in advance of any purchase being made and not paid prior to the purchase being made (ie, no upfront rebates or “pre-bates”);
  • not be paid in cash or cash equivalents (except for rebates paid by cheque);
  • not be for the purpose of inducing the purchase of a different good or service, unless both items/services are reimbursed by the same federal healthcare programme using the same payment methodology, and the discount is fully disclosed to federal programmes;
  • not be in exchange or payment for services;
  • not result in the sale being made at a (net) price that is below the manufacturer’s cost for manufacturing, marketing and distributing the product(s); and
  • be structured to provide the price reduction to the buyer within a year of the purchase of the product to which it relates.

In addition, the manufacturer must clearly inform the buyer of its obligations under the safe harbour to report the discount to federal agencies, as required, and must refrain from doing anything to impede the buyer from meeting its reporting obligations.

In order to receive AKS protection under the personal services and management contracts safe harbour (42 CFR 1001.952(d)), compensation for a services arrangement must meet all of the specific regulatory requirements, including:

  • having a written agreement that expressly defines the services to be provided for a term of at least one year;
  • that the contracted services are commercially reasonable in the absence of other business or referrals generated between the parties;
  • that the methodology for determining the compensation to be paid over the term of the agreement is set in advance, consistent with fair market value and not determined in a manner that takes into account the volume or value of any referrals or business otherwise generated between the parties; and
  • that the services must not involve any other violation of law.

The PhRMA Code provides additional guidance to help protect arrangements that cannot meet safe harbour protections, including factors that support the “existence of a bona fide consulting arrangement”.

The provision of products or services without charge by a manufacturer to an HCP may result in in-kind “remuneration” that implicates the broad scope of the AKS. In analysing whether or not services may constitute remuneration, a manufacturer should consider whether the services intended purely for the reasonable and expected support of the manufacturer’s product for a patient might instead be intended to take the place of internal services or efforts that the HCP would ordinarily be expected to provide at their own cost and expense. The former types of arrangements arguably would not result in remuneration under the AKS, while the latter may implicate the broad scope of the statute.

The federal Physician Payments Sunshine Act (“Sunshine Act”) and its implementing regulations require certain pharmaceutical and biologic manufacturers to annually report to the Centers for Medicare and Medicaid Services certain information about payments or transfers of value provided directly or indirectly to covered recipients during the previous calendar year. “Covered recipients” under the Sunshine Act and its implementing regulations include US physicians and teaching hospitals, physician assistants, nurse practitioners, clinical nurse specialists, certified registered nurse anaesthetists and certified nurse midwives.

In addition to the federal reporting requirements, several states, including Connecticut, Massachusetts, Minnesota and Vermont, as well as the District of Columbia, also require manufacturers to track and annually report certain information about payments or transfers of value provided to HCPs and healthcare organisations in the respective jurisdiction. The specific transparency requirements vary from jurisdiction to jurisdiction. There are also several jurisdictions that require pharmaceutical representatives to be licensed/listed with local agencies, including Chicago, Connecticut, the District of Columbia, Nevada and Oregon. Many of these local requirements include transparency obligations for licensed/listed representatives, who are required to track and annually report certain information about their communications and interactions with HCPs.   

The Sunshine Act requirements apply to foreign companies if the entity “operates in the United States” and meets the definition of an “applicable manufacturer”. Determination of how transparency laws apply to entities based outside the US should be conducted on a case-by-case basis considering the entity and any subsidiaries. Some state laws mirror the Sunshine Act requirements, while other state laws are less clear but generally apply to manufacturers providing transfers of value to HCPs licensed by the state.

As a general matter, the Sunshine Act and state transparency laws do not apply to companies that do not yet have marketed products.

See 1.1 Laws and Self-Regulatory Codes Concerning the Advertisement and Promotion of Medicines for information on regulatory and enforcement bodies for pharmaceutical advertising and promotion.

Both the Department of Justice (DOJ) and the OIG have authority to enforce the AKS, the CMP law and the False Claims Act. The DOJ has jurisdiction over both criminal and civil enforcement actions, while the OIG has authority with respect to civil actions. The False Claims Act includes a whistle-blower provision allowing private citizens to bring claims on behalf of the US and to share in the government’s recoveries resulting from such claims.

State attorneys general may take enforcement actions under similar state laws.

In most instances, FDA enforcement against unlawful promotion and advertising begins with an enforcement letter issued by the OPDP. Repeat or egregious violations may prompt the FDA and/or FTC to initiate enforcement proceedings in federal court to enjoin the behaviour and seek penalties.

Competitors and consumers may also challenge unlawful promotion and advertising. The FDCA and FTCA do not provide a right of action to competitors or consumers; however, the submission of trade complaints to the FDA and/or FTC may prompt the agencies to act. HCPs, consumers and competitors can also notify the FDA of unlawful pharmaceutical marketing through the FDA’s “Bad Ad Program”. In addition, competitors and/or consumers may seek to challenge advertising directly through state and/or other federal laws.

Companies may also challenge competitors’ “false and misleading” advertising in court under the Lanham Act and before the self-regulatory body of the NAD of the Better Business Bureau, which is a voluntary process and not enforceable under law.

FDA and FTC Enforcement

Penalties for unlawful pharmaceutical marketing and advertising vary depending on the statute used to challenge the activity. If the FDA or FTC pursue enforcement in federal courts, injunctions are common penalties; the FDA may also seize products. In more extreme cases, the FDA may co-ordinate with the DOJ to bring criminal charges. Misdemeanour convictions of “misbranding” a drug can result in a fine of USD1,000 and a year in prison. A felony conviction could result in a USD10,000 fine and three years in prison.

In a typical challenge under the Lanham Act, the court may award injunctive and/or monetary remedies, based on lost profits or loss of goodwill due to false advertising, or to reimburse the costs of corrective advertising. In extraordinary cases and in some jurisdictions, courts may also consider granting a preliminary injunction, disgorgement of profits, treble damages and/or an award of attorney’s fees.

AKS

Under the AKS, criminal sanctions include a fine not exceeding USD250,000 or imprisonment for up to five years, or both, for each offence. In addition, monetary penalties for each offence may be increased to USD500,000 for organisations. Civil penalties include fines of up to USD50,000 for each violation, and monetary damages of up to three times the amount paid for referrals and/or exclusion from the Medicare programme. Furthermore, any claims submitted to Medicare or Medicaid as a result of an illegal kickback now automatically constitute false or fraudulent claims under the federal False Claims Act.

The False Claims Act

Penalties for violating the False Claims Act can be civil and/or criminal, with statutory civil penalties between USD5,000 and USD10,000 (which can be increased to up to USD23,607) per false claim and triple the amount of the damage to the government. For criminal violations, the False Claims Act can be enforced with imprisonment and/or criminal fines.

Regulatory authorities such as the FDA and FTC may pursue enforcement against unlawful advertising and promotion in federal court, while state enforcement occurs in a state court. Self-regulation through the NAD is a voluntary process. Although NAD decisions are not binding in court, some cases may be referred to the FTC for potential enforcement.

Based on OPDP enforcement letters issued over the past few years, the FDA is focused on a range of digital and broadcast advertising and promotional activities, including DTC television advertisements, consumer videos, websites, emails, sponsored links and social media. In past enforcement letters, the most cited violation has been false or misleading presentation of risk information; however, in very recent years, there has been a new and significant focus on false or misleading efficacy claims. Products with boxed warnings in their labelling are a frequent target of OPDP letters.

For both the FDA and FTC, marketing by physicians, celebrity spokespeople and influencers is a key focus area for both prescription and OTC drugs. Recent enforcement related to influencer and spokesperson marketing has cited omission or minimisation of risk information, overstatement of efficacy, and lack of adequate disclosure of the relationship between the influencer and the sponsoring company.

The FDA’s Center for Veterinary Medicine (CVM) is responsible for regulating the promotion and advertising of approved prescription animal drug products under the FDCA and related regulations. Like human drugs, the advertising and promotion of prescription animal drugs must:

  • be on-label or consistent with label;
  • be adequately substantiated;
  • present a fair balance between product benefits and risks; and
  • be otherwise truthful and not misleading.

Many of the FDA’s guidance documents for advertising and promotion, as well as scientific exchange, also apply to prescription animal drugs. The FDA’s post-marketing reporting regulations require animal drug companies to submit prescription drug promotional labelling and advertising materials at the time of first use, which is made using Form FDA 2301. The CVM provides written advisory comments as part of optional pre-dissemination reviews for proposed promotional materials, reviews complaints about alleged violations, and issues untitled or warning letters citing false or misleading promotional materials. The most common violation for prescription animal drugs is omission or minimisation of risk information, followed by misleading efficacy claims.

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Foley Hoag LLP has a nationally recognised, full-service life sciences practice that draws on the talents of a wide variety of professionals – many of whom have had previous careers as scientists, medical doctors and high-ranking government officials – to advise clients across the industry, ranging from start-ups to Fortune Future 50 companies. The firm’s advertising and marketing legal team provides a broad range of regulatory, advisory and disputes-oriented representation around the promotion of goods and services, and has considerable experience of all the legal issues affecting a business’s ability to promote its offerings. From offices in Boston, Denver, New York, Paris and Washington, DC, the team helps clients to achieve their business goals while minimising risk, as they navigate the complexities of the development, approval, commercialisation, reimbursement and coverage of innovative medical products and services.

Pharmaceutical Advertising in the USA: an Introduction

Relevant laws or codes governing pharmaceutical advertising in the USA

In the USA, prescription drug advertising is primarily regulated by the US Food and Drug Administration (FDA) under the Federal Food, Drug and Cosmetic Act (FD&C Act) and its implementing regulations, and also through FDA guidance documents (see 21 USC Section 352(n); 21 CFR Section 202.1). Other federal and state government entities that enforce various false and/or deceptive advertising claims (pertaining to prescription drugs) include the US Federal Trade Commission (FTC) and individual state attorneys general. Pharmaceutical company product-related statements have also drawn enforcement scrutiny from the US Securities and Exchange Commission (SEC) where investors have somehow been misled.

Over-the-counter (OTC) and non-prescription drug advertising is primarily regulated by the FTC under 15 USC Sections 52–57, where false or deceptive OTC drug advertising (likely to induce the product’s purchase) is unlawful and enforceable by the FTC. The National Advertising Division (NAD) of the Better Business Bureau (BBB – the advertising industry’s self-regulatory body) independently reviews and monitors national advertising for accuracy and truthfulness, and offers a voluntary dispute resolution process for advertisers. Many challenges to OTC drug advertising are brought before the NAD for review and adjudication.

Disseminating scientific information on unapproved uses

For many years now, medical product companies have grappled with how to compliantly communicate information concerning unapproved uses of their FDA approved/cleared medical products. In October 2023, the FDA issued its latest guidance on the topic: “Communications from Firms to Health Care Providers Regarding Scientific Information on Unapproved Uses of Approved/Cleared Medical Products”. In this guidance, the FDA introduced a new term, “Scientific Information on Unapproved Uses Communications” (SIUU Communications), and defined it as “specific types of communications from firms to healthcare providers (HCPs) of scientific information on unapproved uses of approved/cleared medical products in combination with the disclosures recommended in the guidance”. According to the guidance, these communications should be relevant to the “care of an individual patient”, and the sources from which they flow should be through published scientific or medical journal articles, clinical references resources or firm-generated presentations of scientific information from an accompanying published reprint.

Prescription drug use-related software

Increasingly, drug sponsors (ie, any company that submits or plans to submit an application to FDA for premarket review) have shown interest in combining the advances of technology with prescription drug delivery or use. However, the use of software in these efforts has raised questions as to how the software’s outputs are regulated by the FDA.

In an effort to provide clarity, in 2023 the FDA issued important guidance that describes how it intends to “apply its drug labelling authorities to certain software outputs that are disseminated by or on behalf of a drug sponsor for use with a prescription drug or prescription drug-led, drug-device combination product” (see FDA Draft Guidance for Industry, “Regulatory Considerations for Prescription Drug Use-Related). The guidance defines prescription drug use-related software as “software that is disseminated by or on behalf of a drug sponsor and produces an end-user output that supplements, explains, or is otherwise textually related to one or more of the sponsor’s drug products”. As elucidated in the FDA’s guidance, prescription drug use-related software may be regulated as a component of a drug’s labelling or promotional labelling, as a device, or as a component of a combination product, depending on the drug and on the software’s functionality.

Use of quantitative efficacy and safety information in promotion

Although direct-to-consumer prescription drug promotion is legal in the United States, sometimes consumers may not quite understand key efficacy and safety information presented to them in various promotional materials for the promoted prescription drug product. Aware of this, the FDA issued final guidance in 2023 (first drafted in 2018) that provides recommendations for presenting quantitative efficacy and risk information in direct-to-consumer promotional labelling and advertisements for prescription drugs (see FDA Guidance for Industry, “Presenting Quantitative Efficacy and Risk Information in Direct-to-Consumer Promotional Labeling and Advertisements”). The FDA’s recommendations primarily revolve around improving the language in promotional communications and presenting the efficacy and risk information in a more consumer-friendly manner to foster an easier and more accurate consumer understanding.

According to the FDA, research on the communication of treatment information suggests that consumers can recall and comprehend efficacy and risk information when it is provided quantitatively. In its guidance, the FDA encourages the use of quantitative information from control groups, the use of absolute frequencies or percentages, the use of formatting in a manner that enhances consumer understanding of quantitative risk and efficacy information, and the use of visual aids (eg, graphs, tables, icons) to present quantitative efficacy and risk information.

Clear, conspicuous and neutral major communications

Adding to its efforts to improve consumers’ understanding of certain risk information within direct-to-consumer prescription drug advertisements broadcast through television or radio, the FDA finalised its “Direct-to-Consumer Prescription Drug Advertisements: Presentation of the Major Statement in a Clear, Conspicuous, and Neutral Manner in Advertisements in Television and Radio Format” rule (originally proposed in 2010) and issued a companion small entity guide on the same topic. Both pertain to the major statement, which describes a prescription drug’s most important risks and is required for broadcast advertisements for prescription drugs.

In the preamble to the FDA’s final rule, the FDA points out two important findings from a distraction study that was conducted by the Agency and used to support the development of the final rule:

  • that presenting information through both superimposed text and audio improves consumer understanding; and
  • that presenting risk information alongside positive imagery does not impede understanding of the information presented.

The FDA completed more studies in 2023 that were incorporated into the preamble to the final rule – the completion of which may have prompted the Agency to finalise the rule. The final rule set forth five standards for compliant major statements:

  • the major statement must be presented in consumer-friendly language that is readily understandable;
  • audio information presented for the major statement must be at least as understandable as other audio information in the advertisement;
  • for television advertisements, the major statement must be presented in audio and text (known as “dual modality”), either with verbatim phrases from the audio or with a transcript, with the text visible for long enough for viewers to understand it;
  • the major statement text must be placed “appropriately”, with contrast, sizing and font choices that allow it to be read easily; and
  • there cannot be “distracting” audio or visual elements during the presentation of the major statement that are likely to interfere with comprehension.

The small entity guide described scenarios that illustrated each standard and outlined existing practices that the FDA interprets as being compliant with these standards.

Pre-approval product communications

As a general matter, the promotion of a prescription drug prior to FDA approval of that drug is not allowed (see 21 CFR Section 312.7(a)). Over the last several years, the FDA has taken an increased interest in pharmaceutical company prescription drug product communications that cross over into promotional territory (as opposed to pure scientific discourse), issuing enforcement letters to a number of companies. The letters consistently highlight communications that tend to make conclusive statements or representations regarding the safety and efficacy of an investigational new drug (a drug being studied in clinical trials) where the safety and efficacy have not yet been established and the product lacks FDA approval. The FDA’s focus on these types of communications has shown no signs of waning.

Product safety and efficacy

The areas of pharmaceutical company advertising that garnered FDA scrutiny in 2023 included communications involving product safety and efficacy. Product safety objections ranged from complete omission of any risk information in a prescription drug advertisement to failure to include the most serious risks associated with the advertised drug product. Product efficacy objections ranged from the overstatement of a drug product’s efficacy due to its efficacy profile being misrepresented to the utilisation of data that did not adequately support efficacy claims associated with the advertised product.

It should be noted that claims concerning a prescription drug product’s efficacy continue to be a focal point in 2024, as the first letter issued by the Office of Prescription Drug Promotion (OPDP) targeted unsupported quality of life claims. Also noteworthy is the OPDP’s increased scrutiny of direct-to-consumer television advertisements, given its issuance of back-to-back enforcement letters for violative television ads where the sole objection was the efficacy presentation of the advertised drug product.

The Federal Trade Commission

The FTC is the primary federal government agency enforcing on unfair and deceptive trade practices, including false advertising. The FTC’s primary authority stems from the FTC Act, 15 USC Sections 41–58, under which it has exclusive enforcement authority.

The FTC shares primary responsibility with the FDA in the agencies’ concurrent jurisdiction over pharmaceutical advertising, marketing and promotion, according to a memorandum of understanding pursuant to which the FDA regulates all aspects of prescription drugs and the mandated labelling of all other FDA-regulated products, while the FTC has primary responsibility over “the truth or falsity of all advertising (other than labelling) of foods, (non-prescription) drugs, devices and cosmetics”. The two agencies advise each other on matters within the other’s turf; the FTC defers to the FDA’s judgement where the subject matter of OTC drug advertising mirrors FDA-regulated labelling, for example, whereas the FTC has advised the FDA on potential deception in direct-to-consumer advertising of prescription drugs.

The FTC actively enforces on what it deems unfair or deceptive practices in the advertising of OTC drugs, devices and cosmetics, including such things as the efficacy of analgesics. The FTC, sometimes jointly with the FDA, also enforces on disease prevention or treatment claims by foods, dietary supplements and other products that the agencies contend render these products unapproved or misbranded drugs or medical devices.

Use of celebrities

Over the last year, pharmaceutical companies' use of celebrities within prescription drug product advertising and unbranded (no product mentioned) disease state advertisements has risen. However, the use of celebrities within prescription drug product advertisements is not without risks. In the past, the OPDP has issued enforcement letters for celebrity-endorsed prescription drug advertisements where those endorsements did not line up with the advertised product’s FDA-approved labelling. Given the expanded reach and following of a celebrity (and the corresponding potential to mislead a large segment of the public), pharmaceutical companies should expect extra attention from the OPDP on the drug advertisements in which they appear.

Competitor activities

Over the last several years, the FDA had taken a pretty inactive stance on competitor superiority claims. Remarks made in 2018 by the FDA’s former director of the Center for Drug Evaluation and Research (CDER), Dr Janet Woodcock, at a discussion hosted by the Alliance for a Stronger FDA, signalled that the agency was more inclined to let competitors “duke it out” when it came to disputes not involving threats to human health or safety.

However, enforcement letters issued by the OPDP during 2022 (where the OPDP specifically objected to unsubstantiated product superiority claims) seem to have signalled an end to this look-away era and a resurgence of interest in competitor claims generally. On top of this, when questioned about the OPDP’s stance on product superiority claims during the Food and Drug Law Institute’s 2022 Advertising and Promotion Conference for Medical Products Conference in Washington, DC (13 October 2022), the head of the OPDP stated that the OPDP is still interested in pursuing unsubstantiated comparative/superiority claims and referenced an enforcement letter as an illustrative example.

Given this shift, pharmaceutical companies wishing to stop competitors from making inaccurate or misleading product comparative claims may want to consider:

  • submitting competitor complaint letters to the OPDP;
  • seeking redress under the false/misleading advertising provisions of the Lanham Act; and/or
  • submitting complaints to the FTC and individual state attorneys general.

Competitors may also lodge a self-regulatory challenge before the NAD, although participation in this forum is voluntary and compliance with the NAD’s decision is not legally enforceable.

Since the FTC and state attorneys general are not always responsive to competitor complaints that primarily affect the commercial positions of the parties rather than consumer welfare, the federal Lanham Act litigation may be the only effective option to shut down a competitor’s offending marketing claims. However, such litigation has drawbacks, as follows:

  • the complaining plaintiff carries the burden to prove the falsity of the advertiser’s claims, whereas a regulator could require the advertiser to substantiate them;
  • Lanham Act litigation permits counterclaims against the original plaintiff for any of its own allegedly false advertising that the sued party can dig up; and
  • like any federal litigation, the process can be lengthy, invasive and expensive.

Consistency with labelling communications

As the FDA has expressed increased interest in real-world evidence (ie, clinical evidence regarding the usage and potential benefits or risks of a medical product derived from analysis of real-world data – which is data relating to patient health status and/or the delivery of healthcare routinely collected from a variety of sources), many pharmaceutical companies have started incorporating, or at least considering how and whether to include, information in advertising and promotional materials that is supported by real-world evidence.

Often, the information supported by the real-world evidence is not included in FDA-approved labelling for the product at issue. As companies continue to navigate this new area of information, the FDA’s guidance for the industry, “Medical Product Communications That Are Consistent With the FDA-Required Labelling – Questions and Answers”, in combination with lessons learned from various enforcement letters citing the use of real-world evidence, will continue to be of interest to companies. From an enforcement standpoint, several letters issued by the OPDP over the last couple of years focused on the quality and strength of the supportive evidence. Consistent labelling communications will continue to draw scrutiny from the OPDP and will be subject to the FDA if not executed appropriately.

Healthcare fraud and abuse considerations

In recent years, pharmaceutical company speakers’ programmes (a practice where pharmaceutical companies pay HCPs, who often prescribe the companies’ products, to promote these products to other HCPs) and speaker training meetings have faced intense government scrutiny, where the allegations have been that these events induced HCPs to prescribe prescription drug products in violation of the Anti-Kickback Statute (AKS) and the False Claims Act (FCA). These programmes tend to be the highest-risk marketing practice in the pharmaceutical industry and most likely will retain that designation for some time going forward.

Next on the horizon

The OPDP has publicly announced two direct-to-consumer research studies. One study will examine the use of implied claims in direct-to-consumer prescription drug promotion and the other will examine the use of quantitative claims in direct-to-consumer prescription drug advertising. When complete, these studies should provide the FDA with greater clarity on the use of these types of claims when engaging a consumer audience.

Conclusion

Navigating US rules and policies governing pharmaceutical advertising requires focused attention on several sources of oversight, both official and unofficial – each with unique requirements. Violations of official government-imposed requirements can land companies in significant trouble. However, industry self-regulatory activities are unlikely to yield the same level of enforcement consequences. Nonetheless, one thing is certain: care should be taken to avoid false, misleading and/or deceptive promotional claims and practices, as these tend to be at the heart of many challenges to pharmaceutical product advertising.

Foley Hoag LLP

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Law and Practice

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King & Spalding LLP has more than 1,250 lawyers in its 22 global offices and helps companies advance their business interests in more than 160 countries. The firm’s FDA and life sciences practice plays a critical role within this context. With over 40 lawyers and professionals in the US and Europe, the group counsels more than 300 large, mid-cap and start-up drug, biotech and medical device companies, food manufacturers, distributors, healthcare providers and technology ventures. The EU team focuses on EU and national (French, Belgian and German) issues associated with the legal requirements for pharmaceuticals/biologics, medical devices, cosmetics and foods. The firm’s clients receive tremendous synergy from the interaction of the FDA/regulatory and healthcare teams with the product liability, government investigations, international trade, discovery, appellate, data privacy, corporate and litigation teams. More than 400 lawyers and professionals in 23 areas devote all or a substantial portion of their practices to the life sciences industry.

Trends and Developments

Authors



Foley Hoag LLP has a nationally recognised, full-service life sciences practice that draws on the talents of a wide variety of professionals – many of whom have had previous careers as scientists, medical doctors and high-ranking government officials – to advise clients across the industry, ranging from start-ups to Fortune Future 50 companies. The firm’s advertising and marketing legal team provides a broad range of regulatory, advisory and disputes-oriented representation around the promotion of goods and services, and has considerable experience of all the legal issues affecting a business’s ability to promote its offerings. From offices in Boston, Denver, New York, Paris and Washington, DC, the team helps clients to achieve their business goals while minimising risk, as they navigate the complexities of the development, approval, commercialisation, reimbursement and coverage of innovative medical products and services.

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