Australian law does not expressly distinguish between blue-collar and white-collar workers. Instead, this distinction arises indirectly through various industrial laws and depends on factors such as the nature of the work, the industry and remuneration levels.
The most prominent example is whether an industrial instrument applies. In Australia, these most commonly comprise a collection of instruments known as “modern awards”, as well as collectively bargained “enterprise agreements”.
Modern awards are enforceable industrial instruments made by specialist tribunals, which set terms and conditions for particular classes of employers and employees. Modern awards generally fall into two categories: (1) industry awards, specific to the business’s industry and work type; and (2) occupational awards, applying to employees practising a certain trade or profession, irrespective of the employer’s industry.
Determining whether a modern award applies can be complex but begins with assessing whether the award “covers” the employee and employer. This turns on whether the employee performs work described by the award’s classification structure. All awards contain a list of job titles or families, usually ranging from low-skilled positions to mid-level managerial or supervisory roles (a handful go higher).
Most traditionally “blue-collar” work falls within award classifications. Jobs not covered by an industrial instrument are “award free”, usually associated with white-collar roles. However, overlap exists and assumptions are risky. Failing to provide award entitlements can expose employers to litigated claims and significant civil penalties.
The Fair Work Act 2009 (Cth) (“FW Act”) also limits access to some statutory rights depending on whether the employee is paid below the “high-income threshold”. This threshold is typically associated with white-collar work and can disentitle employees to certain rights usually accessible to blue-collar workers, such as the right to claim unfair dismissal.
There is no general requirement that Australian employment contracts be in writing: wholly oral, partly written or partly oral contracts may be recognised and enforced. However, an applicable award, enterprise agreement or other industrial instrument may require a written contract. While non-compliance may be actionable, such breach will not necessarily make the contract void or voidable.
There is no general requirement that employment contracts contain specific terms. However, as common practice, contracts should identify the commencement date, employment status (full-time, part-time or casual), salary or rate of pay, and notice of termination.
Courts and tribunals commonly recognise implied contractual terms. Employees are generally expected to exercise reasonable care and skill, follow lawful and reasonable directions, provide faithful service and protect confidential information. Employers commonly owe duties of care, indemnification and confidentiality.
Private sector employers must give employees the Fair Work Information Statement when employment starts. The statement, published by the Fair Work Ombudsman, summarises statutory rights under the FW Act, including the National Employment Standards (NES). Additional statements are required for casual and fixed-term employees.
Ongoing and Fixed-Term Contracts
Employment contracts may be either:
The FW Act limits fixed-term contract usage, including by capping a single contract at two years, allowing no more than one renewal or extension within that period, and limiting consecutive contracts for the same or similar work to a collective maximum of two years or no more than two back-to-back contracts. Exemptions exist but are narrow, and non-compliance risks significant civil penalties.
Hours of Work
There is no universal limit on daily working hours. However, industrial awards, enterprise agreements and work health and safety laws may regulate daily hours, spans of work and associated risks. Requiring excessive hours may be unlawful, particularly where it creates a health and safety risk.
The main weekly limit is imposed by the NES in the FW Act, which apply across the national workplace relations system. For full-time employees, ordinary hours are capped at 38 per week, plus reasonable additional hours.
The concept of “reasonable additional hours” provides flexibility but is subject to ambiguity and risk. Greater additional hours may be more reasonable for senior executives than for production or administrative employees, but reasonableness must always be assessed by reference to the employee’s circumstances and any applicable modern award or enterprise agreement, including overtime, span-of-hours or averaging provisions.
Relevant factors include health and safety risks, personal and family circumstances, business needs, compensation reflecting expected additional hours, notice given by either party, usual industry patterns, the nature and seniority of the role, any agreed or award-based averaging arrangement, and any other relevant matter. The weight given to each factor varies and may require balancing.
Contracts and industrial instruments may deal with working hours but cannot exceed the NES limit.
Part-Time Employment
For part-time employees, the NES maximum ordinary weekly hours are are any amount less than a full-time equivalent (that is, less than 38 hours per week). Modern awards and enterprise agreements may provide additional rules about setting days and hours, and when and how these can be amended. As with full-time employees, part-time employees may refuse unreasonable additional hours.
Overtime
Legislation does not prescribe a fixed maximum overtime amount, nor how overtime must be paid. Overtime arrangements are usually set by awards, enterprise agreements or contracts. Rates are commonly expressed as percentage loadings, for example time and a half for initial overtime, double time after that or for weekend/shift work, and higher rates such as double time and a half for public holidays.
Minimum Wages
Most Australian employees are covered by a modern award: an industrial instrument made by the Fair Work Commission setting minimum terms and conditions by industry or occupation. Breaching an applicable award is unlawful and may attract civil penalties. Employers may provide more favourable terms through enterprise agreements and/or employment contracts.
Modern awards prescribe minimum wages for each classification and commonly include penalty rates and loadings for unsociable or additional hours. Award and national minimum wages are reviewed annually by an Expert Panel of the Fair Work Commission. Except in unusual cases, increases operate from the first full pay period on or after 1 July.
Employees not covered by an award or enterprise agreement are covered by the National Minimum Wage Order. From 1 July 2026, the national minimum wage is AUD1,004.90 per week for a 38-hour week, or AUD26.44 per hour. Separate rates apply for junior employees, apprentices, trainees and some employees with disability.
Outside the Annual Wage Review, the Fair Work Commission may vary awards on application or on its own initiative, but only where necessary to meet the modern awards objective and justified by work value reasons, such as the nature of the work, skill or responsibility required, or working conditions.
Employees must receive at least the applicable award, enterprise agreement or national minimum wage base rate. Minimum wage obligations cannot be satisfied by bonuses, allowances or tips. Wages must be paid in money at intervals of no more than one month.
Deductions are permitted where authorised in writing by the employee and principally for the employee’s benefit, or authorised by an industrial instrument or statute. Employers must not require employees to spend or repay amounts where the requirement is unreasonable and directly or indirectly benefits the employer or a related party.
Bonuses, Incentivises, Commissions, Etc
Bonus entitlements are governed by applicable awards, enterprise agreements, employment contracts and employer policies. While bonus schemes are often expressed as discretionary, courts may find a contractual entitlement where objective performance criteria are met, or where regular payments over time establish an implied entitlement through custom and practice.
Like all other remuneration for work, some bonuses must be paid at least monthly while others are paid annually, depending on the source of the obligation. Where a bonus is a contractual benefit tied to specified individual or business targets, it is generally enforceable like any other contractual term. Usually, these bonuses are expressed as discretionary. Amounts vary by industry and seniority, with executives commonly receiving substantial performance-based bonuses. Executive contracts, particularly within regulated industries (such as the banking, finance and insurance industry) increasingly include clawback or malus provisions for misconduct or misstated results.
Annual Leave
All employees (except casuals) are entitled to at least four weeks’ paid annual leave each year, with an additional week for shift workers as defined by an applicable industrial instrument. Annual leave accrues progressively based on ordinary hours worked, carries over year to year, and is paid out on termination if untaken. Statutory annual leave is paid at the employee’s base rate for ordinary hours, excluding overtime, penalty rates and allowances. Modern awards, enterprise agreements and contracts may address annual leave but cannot reduce the statutory entitlement.
Sick Leave
All employees (other than casuals) are entitled to ten days’ of paid personal/carer’s leave each year. This leave may be taken where:
Personal/carer’s leave accrues progressively during the year and unused leave accumulates indefinitely. However, unlike annual leave, unused personal/carer’s leave is not paid out on termination.
Paid personal/carer’s leave is paid at the employee’s base rate for ordinary hours they would otherwise have worked, excluding overtime, allowances and other additional entitlements.
All employees, including casuals, are also entitled to two days’ unpaid carer’s leave for the same circumstances. This may be taken as often as needed, but employees must first exhaust available paid personal/carer’s leave.
Public Holidays
All employees (except casuals) are entitled to be absent on a public holiday and paid at their base rate for ordinary hours they would otherwise have worked. This does not apply where the employee would not ordinarily work on that day, including where a part-time employee’s agreed hours do not include the holiday.
Parental Leave
Employees with at least 12 months’ continuous service may take up to 12 months’ unpaid parental or adoption leave for a child in their care, and may request a further 12 months, refusable only on reasonable business grounds.
Spouses or de facto partners may each take separate 12-month periods, up to 24 months combined.
Employees adopting a child may take up to two days’ unpaid pre-adoption leave for required interviews or examinations. Unpaid special parental leave is also available where an employee is unfit for work due to pregnancy-related illness, or where the pregnancy ends within 28 weeks of the expected birth date and the child does not survive.
Parents experiencing stillbirth or infant death within 24 months of birth are entitled to two days’ paid compassionate leave and up to 12 months’ unpaid leave. Employers must not cancel parental leave because of stillbirth or infant death.
Unpaid parental leave may be taken while receiving statutory or employer-paid parental leave.
Separately, the federally funded Parental Leave Pay scheme provides paid leave for eligible carers of a newborn or newly adopted child.
Employers may also offer paid parental leave by policy, but this is only mandatory if incorporated into an enforceable contract, enterprise agreement or other instrument.
Long Service Leave
Long service leave entitlements are primarily governed by state and territory legislation, although more beneficial entitlements may be negotiated and included in an enterprise agreement or contract. While details vary across jurisdictions, the core entitlement is consistent: employees receive additional paid leave after substantial service, usually between seven and ten years.
Some industries have portable long service leave schemes, notably construction, coal mining and community services. These schemes recognise extended service within the industry rather than continuous service with a single employer.
Accrued but untaken long service leave is generally paid out on termination once the employee has completed the relevant minimum service period.
Other Leave Types
The FW Act provides for several additional forms of leave for specific circumstances, including the following:
Limits on Confidentiality and Non-Disparagement
While there is no general prohibition on non-disparagement terms, there are limitations on confidentiality.
Employees in Australia owe an implied duty of fidelity, requiring them not to misuse or disclose confidential information obtained through employment. This duty may be supplemented by express contractual confidentiality obligations, commonly included in contracts for senior, managerial and professional employees. Statutory protections may also apply to prevent misuse of confidential information.
Not all information acquired at work is protected. Only genuinely confidential information, or information expressly defined as confidential in an employment contract, attracts legal protection. Protection is more likely where the employer has clearly identified information as confidential, restricted access to it, or treated it as sensitive. Widely circulated or publicly available information is unlikely to qualify.
Misuse or unauthorised disclosure of confidential information during employment may constitute breach of contract and justify disciplinary action, including termination. Employers may also seek injunctions to prevent further disclosure and damages for resulting loss.
Different considerations apply after employment ends, as the former employee no longer owes an implied duty of fidelity but continues to owe a duty of confidence.
Additionally, employees have a protected statutory right to disclose their remuneration and any terms reasonably necessary to determine remuneration outcomes. They may also ask other employees about their remuneration. Employers cannot contract on terms inconsistent with these rights; such terms are of no effect and cannot be enforced.
During Employment
The duty of fidelity prevents employees from competing with their employer during employment, but does not prohibit all outside work or business activities.
Permissibility depends on seniority, the nature of the role and outside work, the risk of misusing confidential information, and whether the activity was disclosed to the employer.
Employment contracts commonly restrict outside work or require prior approval, particularly for managerial and professional employees.
Breach of the duty of fidelity may entitle the employer to injunctive relief or damages and may justify termination.
Post-Employment
The common-law doctrine of restraint of trade prevents employers from restricting all competition by former employees. However, post-employment restraints may be enforceable where necessary to protect a legitimate business interest, such as confidential information or goodwill, and reasonable in the interests of both parties and the public.
Restraints may be included in an employment contract or a separate agreement, or introduced during employment, although separate consideration should generally be provided where a restraint is added after employment commences.
To be enforceable, a restraint must go no further than reasonably necessary to protect the employer’s legitimate interests. If overly broad, it may be held unenforceable. The employer bears the burden of establishing reasonableness, assessed at the time the restraint was agreed.
Relevant factors include: the nature, size and scale of the employer’s business; the importance of customer relationships and goodwill; the employee’s seniority and bargaining power; access to confidential information; and relationships with customers, suppliers and other employees.
There are no fixed rules on duration or scope. Restraints of three to six months are commonly accepted, while longer periods may be justified for senior employees. Appropriate duration often depends on how long confidential information remains valuable or how long it takes the employer to replace the employee’s influence and relationships.
Employers most commonly seek injunctions to prevent ongoing breaches, although damages and other remedies may also be available. Relief may be sought against former employees and third parties, such as new employers.
Courts will not rewrite an unreasonable restraint, but may sever unenforceable provisions where the remainder can operate sensibly. In New South Wales, courts are uniquely empowered to modify a restraint to make it reasonable, although no equivalent legislation exists in other Australian jurisdictions. In 2027, the Australian Government will likely introduce laws prohibiting non-compete clauses for employees earning under the high-income threshold.
The same considerations that apply to non-compete clauses apply to non-solicitation: a restraint must go no further than reasonably necessary to protect the employer’s legitimate interests.
Non-solicitation restraints are generally more readily enforced than non-compete restraints, particularly where they prohibit active solicitation rather than all dealings with customers, suppliers or employees.
Privacy Laws in Relation to Employees
The Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) regulate the collection, use and handling of personal information. They apply to Australian Government agencies, private health service providers and most private sector organisations with annual turnover exceeding AUD3 million. Additional protections apply to sensitive information.
Employee records are generally exempt from certain privacy law requirements when handled by an employer in relation to a current or former employment relationship. Employee records include payroll records, hours worked, leave records and superannuation contributions.
Since 10 June 2025, Australian law has recognised a statutory cause of action for serious invasions of privacy. This allows individuals, including employees, to seek compensation where their privacy has been seriously invaded. The court must be satisfied that the public interest in protecting the individual’s privacy outweighs any competing public interest in the conduct.
Collection, Storage and Usage
Employers may collect, use and process employee information where it is directly related to the employment relationship and forms part of an employee record. Such records may benefit from the employee records exemption under privacy legislation.
Where the exemption does not apply, the collection, use and handling of personal information must comply with the APPs, including obtaining consent for sensitive information. The APPs establish standards governing:
Organisations subject to the APPs must handle personal information openly and transparently and, except in limited circumstances, must not use or disclose personal information for direct marketing without consent.
Employers should understand the scope of the employee records exemption and implement appropriate privacy policies and practices for handling employee information.
Surveillance and Monitoring
Employee monitoring in Australia is regulated primarily at the state and territory level, with important differences between each jurisdiction.
Surveillance laws govern:
Covert surveillance is prohibited unless authorised by a court order, typically available only where unlawful activity is suspected.
The legislation also restricts where surveillance may occur. Certain areas, including bathrooms and changing rooms, are expressly excluded.
Legislation, employment contracts, polices and (where required) consent need to work together to enable lawful surveillance and monitoring.
Employers seeking to engage foreign workers in Australia must ensure the worker holds a valid Australian visa with work rights and that the proposed role is permitted under the visa conditions. Employers should verify work rights before employment commences and continue monitoring throughout employment, particularly for temporary visa holders.
Foreign workers must demonstrate they are authorised to work in Australia under a valid visa. Some visas impose specific conditions, such as restrictions on hours worked within a fortnight or limitations on working for the same employer beyond six months. Employers must understand and ensure compliance with the conditions attached to each worker’s visa at an operational level. Foreign workers must also comply with all applicable visa conditions.
Key limitations include the following:
There is no single universal foreign worker registration requirement applying to all employers in Australia. Requirements depend on the engagement arrangement, visa pathway and work location.
Registration requirements are determined by the relevant visa. Key requirements include the following:
Since 2020, remote work has gained increasing popularity among employees. Conversely, employers are increasingly seeking to compel workers to return to traditional workplaces. This tension is now a common source of dispute.
There is no general right to work remotely in Australia (although legislative reforms proposing such a right have recently been proposed in Victoria). Whether an employee may work remotely is generally at the employer’s discretion, subject to applicable workplace policies or contractual arrangements.
However, employees may in certain circumstances require an employer to permit remote working. The FW Act gives certain employees the right to request “flexible working arrangements”, which may include an enforceable entitlement to work from home where necessary to accommodate their circumstances.
To be eligible, an employee must have at least 12 months’ continuous service (with additional requirements for casuals) and fall within a prescribed category. These include employees who are pregnant, have parental or caring responsibilities for a school-aged child, an elderly person or a person with a disability, have a disability themselves, are aged 55 or older, are experiencing family or domestic violence, or provide care or support to a family member experiencing such violence.
The FW Act prescribes the process for making and responding to requests. Both the request and the employer’s response must be in writing. Employers must also discuss the request with the employee and provide a written decision within 21 days.
An employer may refuse a request only on “reasonable business grounds”. Relevant considerations include the cost of implementation, the capacity of other employees to accommodate the change, whether the arrangement would be impracticable, or whether it would significantly affect service delivery, efficiency or productivity. The threshold is relatively high. Minor or manageable impacts will generally not justify refusal, nor will a blanket policy preference against remote working.
Where a request cannot be fully accommodated, employers must genuinely attempt to identify alternative arrangements that address the employee’s needs as far as reasonably practicable. For example, while a fully remote arrangement may not be feasible, a hybrid arrangement combining office-based and remote work may be.
Employees may challenge a refusal by bringing a dispute before the Fair Work Commission, which may determine the dispute and make binding orders regarding applicable working arrangements.
Work health and safety obligations also extend to remote work environments. Under the model work health and safety laws, employers have a duty to ensure, so far as is reasonably practicable, the health and safety of workers while at work.
This duty applies regardless of whether work is performed in a traditional workplace or from home. Employers must identify hazards, assess risks, implement controls to eliminate or minimise those risks, and regularly review their effectiveness. Where an employee works from home, the home environment must be considered as part of the employer’s safety management processes. Non-compliance may expose employers to criminal liability, including substantial financial penalties and, in serious cases, imprisonment.
There is no right to sabbatical leave in Australia. Such arrangements must be privately negotiated and would be treated as authorised unpaid leave. Taking such leave could affect the accrual of certain entitlements, as most leave accrues progressively based on length of service and continuous service.
The “gig economy” has been an increasing source of work in Australia, particularly for vulnerable persons such as migrants and young workers. Gig work typically falls outside the usual employer/employee paradigm, with such workers understood to be independent contractors not entitled to many statutory and regulatory protections afforded to employees.
Recent amendments to the FW Act allow the Fair Work Commission to issue “Minimum Standard Orders” setting enforceable rights and benefits for “employee-like workers” or regulated road transport contractors.
Several applications are before the Fair Work Commission regarding common forms of gig work, such as on-demand passenger transport and last-mile delivery. These applications are well progressed and are expected to result in orders covering minimum pay, cost recovery, leave entitlements and insurance requirements. Such orders will be binding on the businesses engaging these workers.
Role and Statutory Protections
Trade unions play an important role in Australia’s social, political and industrial landscape, and remain central to workplace relations law and regulation.
The FW Act gives unions statutory rights, including rights of entry to workplaces and protections against victimisation for union membership or activities. Some states, including Western Australia, confer additional union rights through jurisdiction-specific legislation.
Employees have a statutory right to freedom of association, meaning they may choose whether to join a union and are generally entitled to union representation in employment-related discussions. Modern awards and enterprise agreements must include workplace delegate rights, which employers cannot infringe.
The Fair Work Commission oversees union registration and regulation. While registration is not compulsory, only registered unions can fully access rights under the FW Act, so very few unions operate outside the statutory framework.
Industrial Action
Australian law does not recognise a general right to strike. Industrial action is generally unlawful under both common law and statute, unless it falls within the protected industrial action framework in the FW Act. Under that framework, employees and unions may take protected industrial action only to support claims in bargaining for an enterprise agreement applying to that workplace.
Where industrial action is protected, those who organise or participate in it are generally shielded from liabilities that would otherwise arise.
To be protected, the action must be approved through a compulsory protected action ballot. This requires obtaining permission from the Fair Work Commission to conduct the ballot, and if a ballot order is made, the Commission must hold a conciliation conference between the bargaining representatives before the ballot is scheduled.
Unlike many European countries, Australia does not have a formal system of works councils. While many workplaces have joint employer, employee and union consultative committees, these lack formal legal status. Their decisions have no legal effect unless a relevant enterprise agreement specifically provides otherwise.
The FW Act establishes enterprise bargaining, under which employers and employees can make enterprise agreements governing workplace terms and conditions.
Employers may be required to bargain where a majority of employees wish to do so, and the Act imposes good-faith bargaining obligations. While employers need not reach agreement, the Fair Work Commission can intervene in protracted bargaining disputes.
Where bargaining becomes intractable, the Fair Work Commission may issue an intractable bargaining declaration and, if negotiations remain unsuccessful, make a workplace determination resolving outstanding issues with binding terms.
Unions are the default bargaining representatives for their members. Although not always party to an enterprise agreement, they may:
Enterprise agreements become enforceable once approved by the Fair Work Commission. Although agreements can have a nominal term of up to four years, they continue to operate until replaced or terminated.
An employer can generally terminate employment:
Conduct, Performance or Capacity
Conduct relates to an employee’s behaviour, generally involving actions or incidents that may affect the employer’s ability to maintain trust and confidence in the employee.
Performance relates to whether an employee is performing the duties of their role to the required standard.
Capacity relates to whether an employee is fit and able to perform the inherent requirements of their role.
Employers should note that a termination may be unlawful if influenced by a prohibited reason or unfair if the employer fails to follow a procedurally fair process.
Redundancies
Where a role is no longer required to be performed due to changes in operational requirements, employment may be terminated for redundancy.
Australian law imposes consultation obligations for collective redundancies. Where an employer proposes to dismiss 15 or more employees for economic, technological, structural or similar reasons, it must notify and consult any relevant union that it could reasonably be expected to know has affected employees as members.
Consultation obligations may also arise under modern awards and enterprise agreements. Modern awards generally require consultation about significant workplace changes, while enterprise agreements must contain a term requiring consultation with employees and, where applicable, their representatives about major workplace changes likely to significantly affect them. These obligations commonly apply to collective redundancies regardless of employee numbers.
Generally, consultation provisions obligate the employer to:
In addition to consultation obligations, employers must notify public authorities where they decide to dismiss 15 or more employees for economic, technological, structural or similar reasons. In particular, the employer must provide written notice to the Chief Executive Officer of Services Australia (Centrelink) as soon as practicable after the decision and before the dismissals take effect.
An employee whose position is made redundant will generally be entitled to a redundancy payment. Enterprise agreements commonly address this, subject to the following statutory minimums:
The FW Act sets out minimum notice periods employers must give:
Employees over 45 years of age with at least two years’ continuous service are entitled to an additional week of notice.
A contract, modern award or enterprise agreement may provide for a different notice period, provided it is not less than the statutory minimum.
There is no statutory minimum notice period employees must give on resignation. Some contracts, awards and enterprise agreements set minimums and allow employers to offset some loss if insufficient notice is given.
Where a contract does not specify a notice period, the common law generally implies a term requiring reasonable notice. What constitutes reasonable notice depends on the circumstances, including the employee’s age, length of service, seniority and responsibilities, the likely ease or difficulty of obtaining comparable employment, and any significant opportunities or benefits relinquished to accept the position. For older employees, senior executives and those with long service, reasonable notice can be substantial, with periods of six to 12 months not uncommon.
The law describes conduct constituting serious misconduct that entitles an employer to terminate without notice. This includes:
As with all terminations for cause, employees alleged to have engaged in serious misconduct must generally still be afforded procedural fairness before any final decision. They must also generally be informed of the reason and given an opportunity to respond as to why termination should not occur.
Termination agreements are permissible but not necessary. They are often used to resolve disputes relating to the end of employment and are commonly presented as a Deed.
Standard terms routinely include:
Victorian legislation prohibits employers entering into confidentiality terms where the subject matter concerns sexual harassment (unless the employee specifically requests confidentiality and other conditions are met).
Employers are expressly prohibited from dismissing employees in limited circumstances, namely the following:
Unfair Dismissal
Employees covered by a modern award or enterprise agreement, or earning less than the high-income threshold (currently AUD190,100), may apply to the Fair Work Commission for an unfair dismissal remedy.
An employee is dismissed if the termination occurred at the employer’s initiative, or the employee was forced to resign because of the employer’s conduct.
However, an employee cannot bring an unfair dismissal claim if:
Additional considerations apply to casual employees’ eligibility for unfair dismissal claims, including whether they worked on a regular and systematic basis for a sufficient period.
A dismissal may be unfair if there was no valid reason for termination or if it was harsh, unjust or unreasonable. In determining this, the Fair Work Commission must consider:
If successful, the employee may be awarded only one of two remedies:
The Fair Work Commission will generally attempt conciliation before a hearing. If the matter proceeds to hearing, it may be conducted formally or through a determinative conference. The rules of evidence do not apply, and parties seeking legal or paid agent representation must first obtain the Commission’s permission.
Adverse Action Involving Dismissal
Employees may bring a “general protections” claim if an employer takes adverse action against them for a prohibited reason, including that the employee:
General protections claims are not limited to the employer entity. Anyone “involved in” the contravention can be jointly liable, including both natural and corporate persons.
To succeed, the employee must establish that the adverse action was taken because of a prohibited reason. These claims turn on the employer’s reasons for its conduct. Employers must also overcome a statutory presumption that the action was taken for a prohibited reason.
Claims commence in the Fair Work Commission with mandatory conciliation. If unresolved, the employee can proceed to a court of competent jurisdiction (usually the Federal Court of Australia or the Federal Circuit and Family Court). Available relief includes:
Protected Attributes
Australia has comprehensive anti-discrimination laws at both federal and state or territory levels. While the legislative regimes differ in detail, they pursue broadly similar objectives and operate concurrently.
Federal anti-discrimination legislation prohibits discrimination in employment on a range of protected grounds, including:
Together, these laws provide broad protection against discrimination and adverse treatment in employment across Australia.
All Australian anti-discrimination laws contain exceptions and exemptions permitting certain otherwise discriminatory conduct. While these vary between jurisdictions, common exceptions include conduct authorised by law, based on genuine occupational requirements, necessary for religious practices, advancing charitable objectives, relating to voluntary association membership, protecting health, safety or property, supporting accommodation for older persons, promoting substantive equality, or covered by a temporary exemption granted by a relevant authority.
The availability and scope of these exceptions differ across Australian jurisdictions and must be assessed by reference to the applicable legislation.
Direct and Indirect Discrimination
Australian anti-discrimination laws prohibit both direct and indirect discrimination.
Direct discrimination occurs when a person with a protected attribute is treated, or proposed to be treated, less favourably than a person without that attribute in the same or materially similar circumstances. The comparator need not be real; courts and tribunals may use a hypothetical comparator.
Indirect discrimination generally occurs where a requirement, condition or practice disadvantages people with a protected attribute and is not reasonable in the circumstances. For example:
However, an otherwise indirectly discriminatory requirement may be lawful if reasonable and necessary, such as where justified by legitimate health and safety requirements.
Sexual Harassment
Under federal law, sexual harassment occurs where a person makes an unwelcome sexual advance or request for sexual favours, or engages in other unwelcome conduct of a sexual nature, and a reasonable person would anticipate the conduct could offend, humiliate or intimidate the recipient. Whether conduct is unwelcome is assessed from the recipient’s perspective.
Federal legislation prohibits sexual harassment in the workplace and imposes a positive duty on employers and persons conducting a business or undertaking (PCBUs) to take reasonable and proportionate measures to eliminate sexual harassment, so far as possible. Similar protections exist under state and territory laws.
Sexual harassment may also give rise to claims under workplace health and safety, workers’ compensation, unfair dismissal, anti-discrimination and general protections laws. Employees may, in some circumstances, also pursue compensation through contractual or common-law claims.
Burden of Proof
The standard of proof in discrimination and employment-related claims is the balance of probabilities.
In most discrimination claims, the complainant bears the burden of proving that the conduct occurred in a protected area (such as employment), that they were treated less favourably than a comparable person without the protected attribute, and that the attribute was a significant reason for that treatment.
However, the burden is reversed in certain cases, including claims under the general protections provisions and most indirect discrimination claims under federal anti-discrimination laws. In those cases, once the complainant establishes the relevant conduct, the respondent must prove the action was not taken for a prohibited reason, or that the relevant requirement or condition was reasonable.
A respondent relying on a statutory defence, exception or exemption also bears the burden of establishing that it applies.
Consequences of Breach
Successful claims under federal anti-discrimination laws can result in:
If the claim is brought under the FW Act, relief can also include civil penalties.
The Fair Work Commission may allow parties to attend hearings and conferences by telephone or video link where appropriate, including where in-person attendance is impractical. Approval is at the discretion of the presiding Member, who will consider the circumstances and reasons for the request.
Requests for remote attendance should be made in writing to the relevant Member’s chambers, explain the reasons, and be copied to other parties. Requests should be lodged early, as late requests may be refused. The Commission may seek submissions from other parties before deciding.
If approved, the Commission will issue an updated Notice of Listing. Parties must provide relevant documents in advance and ensure suitable technology and an appropriate environment for effective participation.
The Federal Court has published guidance on online hearings, videoconferencing and technology in litigation, and continues to develop additional guidance on the preparation and conduct of digital and hybrid hearings.
Fair Work Commission
The Fair Work Commission, established under the FW Act, has responsibilities spanning a broad range of workplace matters, including:
The Fair Work Commission must perform its functions informally, avoiding unnecessary technicalities, with openness and transparency, and promoting harmonious and co-operative workplace relations.
The Australian Government has recently announced its intention to establish a Fair Work Court to resolve disputes quickly at lower cost for employees and employers. Consultation is currently underway.
Federal Court/Federal Circuit and Family Court
The Federal Court’s employment and industrial relations National Practice Area covers matters primarily concerning employment or industrial relations, including the following:
The Federal Circuit and Family Court of Australia (FCFCA) has jurisdiction to hear claims under the FW Act, Fair Work (Registered Organisations) Act 2009 (Cth), Federal Safety Commissioner Act 2022 (Cth) and Work Health and Safety Act 2011 (Cth).
The FCFCA also provides a small claims process for claims under the FW Act, less formal than most court proceedings and generally conducted without legal representation, designed to resolve disputes quickly, fairly and cost-effectively, with most matters determined at a single hearing.
Other Specialist Courts and Tribunals
Each state and territory has a dedicated industrial court or tribunal with jurisdiction over its specific labour or anti-discrimination laws. Most of these specialised forums deal with employment falling outside the FW Act, typically covering public service employees. Work health and safety laws are generally enforced before state courts and tribunals, not the federal courts.
In July 2026, the Australian Government announced its intention to create a Fair Work Court. Its jurisdiction is yet to be determined, but early indications suggest it will absorb some or all litigated matters arising under the FW Act.
Representative Proceedings
No laws prevent employment- or discrimination-related matters from being subject to representative proceedings.
Colloquially known as class actions, these proceedings are governed by the Federal Court of Australia Act 1976 (Cth). A representative applicant does not need consent of all group members to commence proceedings, but there must be at least seven group members. The claims must be against the same respondent(s), arise from the same, similar or related circumstances, and give rise to at least one substantial common issue of law or fact.
Employment-related disputes that lend themselves to representative proceedings include underpayment of wages, discrimination, and breaches of labour legislation and industrial instruments.
All states and territories have domestic arbitration legislation, but these are typically limited to commercial disputes; employment and labour matters are excluded.
Cost recovery in Australian employment litigation is generally limited.
Proceedings commenced under the FW Act are typically conducted on a no-costs basis. A court may order costs in limited circumstances, including where a party:
These are high thresholds, and courts retain discretion to award costs even where criteria are met. Consequently, costs applications are relatively uncommon.
A similar approach applies in the Fair Work Commission. In unfair dismissal matters, costs may be awarded only where a party caused costs through an unreasonable act or omission in connection with the conduct or continuation of proceedings.
The position differs in federal anti-discrimination litigation. Successful applicants can generally recover costs, subject to any unreasonable conduct on their part.
Successful respondents may recover costs only in limited circumstances, including where:
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Introduction
Australia’s workplace relations framework is evolving rapidly, driven by technological change, shifting workforce expectations and an increasingly interventionist regulatory environment. Employers must navigate new risks and obligations while balancing productivity, flexibility and compliance.
Governments, regulators and tribunals are simultaneously reshaping the legal framework governing work. Issues once peripheral – including artificial intelligence (AI), psychosocial health, gig work and remote working arrangements – are now subject to legislative and judicial scrutiny.
Against this backdrop, several significant developments over the past year provide insight into the direction of workplace relations law and the challenges likely to confront employers in coming years.
The Impact of AI on Managing Workplace Relations
The hidden risks behind AI-assisted decision-making
AI tools are increasingly being adopted across all areas of business, and human resources departments are no exception. AI is already improving productivity across the employee lifecycle, from recruitment and workforce planning to performance management, misconduct investigations and disciplinary processes.
Yet these efficiency gains come with growing risk. AI’s influence on decision-making is increasingly likely to expose business leaders to liability for the tool’s underlying reasoning – for what it does, or does not, include in its output.
It is only a matter of time before this issue reaches courts and tribunals in employment matters. It may arise in several ways:
To mitigate these risks, employers will need clear guardrails requiring human oversight, critical assessment of AI outputs and careful consideration of employees’ protected characteristics and personal circumstances.
Some employers and employee organisations are already addressing these issues through policy and industrial instruments. A growing number of businesses are imposing obligations such as:
Statutory intervention may also be on the horizon. In April 2026, the Federal Government announced its National AI Plan, which includes the AI Employment and Workplaces Forum – a collaboration of government, union and employer groups examining AI’s effect on the labour market. Although the Forum is yet to convene, human decision-making is likely to be central to its discussions.
Several state governments are also moving ahead of federal regulation. In New South Wales (NSW), the recently enacted Digital Work System laws bring AI use within the work health and safety regime, enabling regulators and unions to intervene. Victoria may go further, with the Premier signalling an intent to prohibit AI use in the workplace across a wide range of scenarios, such as collecting biometric data, reading workers’ emotions, tracking whereabouts, or where use could result in unlawful discrimination.
Courts and tribunals confront the AI era
It is not only employers using AI in workplace relations. Employees are increasingly adopting these tools to run their own litigated claims, to the extent that courts and tribunals are struggling to manage the resulting caseload.
Since 2023, the Fair Work Commission (FWC) has experienced a marked increase in applications. FWC President Justice Adam Hatcher has linked this trend, in part, to growing use of AI by employees. His Honour observed that the FWC historically handled approximately 30,000 matters annually, but volume has risen substantially, with projections of up to 55,000 matters in 2025–26. While recognising the efficiencies AI can deliver, Justice Hatcher warned of its drawbacks, noting a tendency for AI-generated submissions to make claims with little or no reasonable prospect of success appear superficially credible.
In response, the FWC recently finalised a guidance note on generative AI use in FWC proceedings. From 20 October 2026, parties will be required to disclose AI use in preparing documents, ensure AI-assisted material is accurate and relevant, and avoid entering personal, confidential or matter-specific information into public AI tools.
Courts have already introduced similar AI-related guardrails. In April 2026, the Federal Court implemented a Practice Note addressing AI use, which:
The Court stresses that where AI is used inconsistently with the Practice Note, or with orders or directions, parties should expect consequences, including adverse costs orders and scrutiny of compliance with legal and professional obligations.
Increased Scrutiny on Psychosocial Hazards in the Workplace
Beyond AI, “psychosocial” hazards are increasingly prominent in workplace regulation. Health and safety regulators are looking beyond physical risk of injury, focusing on aspects such as job design and workplace culture as sources of hazards in their own right.
The inclusion of psychosocial factors adds a dimension to employers’ legal obligations that business leaders and compliance managers are still absorbing. State and federal regulators are unforgiving in their enforcement approach. In March 2026, the NSW Government bolstered its health and safety inspectorate, hiring 51 new inspectors – 20 specialising in psychosocial matters – as part of a record AUD127.7 million investment in health and safety outcomes.
These changes coincide with amendments to safety regulations. The Work Health and Safety Regulation 2025 (NSW) now includes express obligations on duty holders who cannot wholly eliminate psychosocial hazards. Such duty holders must implement controls that either:
NSW is not alone. WorkSafe Victoria has established a dedicated Psychosocial Inspectorate, reflecting increased regulatory focus and a more proactive enforcement approach. The Occupational Health and Safety (Psychological Health) Regulations 2025 (Vic), effective from December 2025, underpin its regulatory capacity – a scheme mirroring employers’ obligations in respect of physical risks and extending them to psychological ones.
Given that many psychosocial hazards arise from employee conduct, implementing these controls will create downstream legal risks – for example, ensuring procedural fairness to alleged wrongdoers.
Employers have already faced enforcement action for non-compliance. Comcare (the federal health and safety regulator) prosecuted the Department of Defence for failing to adequately manage psychosocial hazards arising from a performance management process. The employee’s supervisors did not refer him for support, place him on leave, or take other reasonable steps to address escalating stress associated with the process – despite him having displayed distress throughout.
The NSW Local Court imposed a AUD188,000 fine on the Department of Defence for breach of Section 33 of the Work Health and Safety Act 2011 (Cth). The Court identified reasonably practicable controls that Defence should have implemented, including:
In its latest half-yearly report, SafeWork NSW confirmed that psychosocial issues made up 19.5% of all requests for service made to the regulator. Fifty per cent of those requests came from the healthcare, education, construction and retail industries.
The Impact of Recent Legislative Changes
Throughout 2023 and 2024, the Federal Government passed several tranches of amendments to the Fair Work Act 2009 (Cth) (“FW Act”). Known collectively as the “Closing Loopholes” amendments, these laws aimed to better protect workers in relation to labour hire, casual work, gig work, wage theft, workplace delegates’ rights and after-hours contact, with the goal of preventing employers from using legal gaps to avoid fair pay and conditions.
These were most recently followed by the “Building Cooperative Workplaces” amendments in July 2026, which focus on improving FWC efficiency, refining bargaining and arbitration processes, extending aspects of the regulated contractor framework, and using Commonwealth procurement settings to encourage enterprise bargaining outcomes, although the full effect of many of these amendments remains to be seen.
Definition of “employee”
For decades, a line of case law has applied what is known as the “multifactorial test” to determine whether a worker is an employee. This test examines various factors of the relationship and measures the degree of control over the worker; the greater the control, the more likely they are an employee.
It was commonly understood that the test allowed courts to look beyond the employment contract and consider the parties’ conduct. However, in 2022, the High Court clarified that the test need only be applied to the terms of a wholly written contract; how the parties behaved was not relevant. This was a welcome decision, providing businesses with greater certainty.
The Closing Loopholes amendments effectively reversed this position, introducing a statutory definition that returns the law to its pre-High Court state. The statutory test is complex and nuanced, creating ambiguities for marginal cases.
Right to disconnect
Employees gained a statutory right to refuse to monitor, read or respond to contact, or attempted contact, outside working hours. Known as the “right to disconnect”, employees may bring disputes before the FWC if they believe the right is being infringed, and employers face significant civil penalties for adverse treatment of employees who exercise it.
This is not an absolute right, however. Employees cannot refuse out-of-hours contact if doing so would be “unreasonable”. The FW Act does not define what constitutes unreasonable refusal. Rather, it lists factors to be considered – such as the reason for the contact, the extent to which the employee is compensated, their level of responsibility, and personal circumstances. The confluence of these open-ended factors leaves employers with significant ambiguity as to whether an employee’s refusal is unreasonable.
Intractable bargaining
The FWC now has powers to break deadlocks during enterprise agreement bargaining. The power is twofold:
There is reduced incentive to bargain when employee unions know that, if they persist long enough, they can compel FWC intervention. On 20 August 2026, former FWC Commissioner Susan Booth published a report on the Closing Loopholes legislation, finding the intractable bargaining scheme deficient in this regard. Booth proposes that the FW Act be further amended to provide statutory guidance on when a declaration should be made, so that declarations are not so readily available.
Stronger punitive measures for underpayments
The consequences for underpaying employees have become significantly more serious. Employers now face potential criminal sanction, including incarceration, for intentionally undercutting entitlements. Prosecution is yet to occur, however, with the Fair Work Ombudsman so far demonstrating restraint in utilising its new powers to refer matters to the federal prosecutor.
There have also been significant increases to civil penalties under the FW Act. Employees and unions can now seek penalties from corporations of AUD546,000 or three times the underpayment amount per contravention, whichever is the greater. For a “serious contravention”, the maximum penalty can reach AUD5,460,000.
Non-Disclosure Agreements Prohibited in Victorian Sexual Harassment Matters
For quite some time, sexual harassment matters have routinely been settled on “standard terms”, which typically impose strict confidentiality obligations preventing parties from disclosing the circumstances that led to the claim.
In recent years, there has been a growing awareness of the detrimental effect such confidentiality has on victim survivors, with unions and interest groups campaigning to curtail non-disclosure agreements (NDAs) in these circumstances.
These efforts are now turning policy into law. The Restricting Non-Disclosure Agreements (Sexual Harassment at Work) Act 2025 (Vic) took effect from 1 July 2026, restricting the circumstances in which NDAs relating to workplace sexual harassment can be entered into by Victorian-based businesses.
The new law covers all workers (not just employees) and effectively prohibits NDAs in relation to workplace sexual harassment – unless certain preconditions are met, such as the worker expressly and genuinely requesting one. Non-compliant NDAs are unenforceable.
Victoria is unlikely to stand alone on this issue. Other states are already facing pressure to introduce similar laws, with the question being actively raised in parliaments across the country.
An Evolving Industrial Relations Landscape
Employee-like workers gaining legal protections and regulatory oversight
Prior to 26 August 2024, there was minimal regulation governing the relationship between gig economy workers and the businesses engaging them. Terms and conditions were largely set by contract. Unlike for employees, there were no statutory impositions on matters such as pay rates, hours of work, or termination.
This is no longer the case. The FWC can now make Minimum Standard Orders (MSOs) for “regulated workers” – an umbrella term for two classes. One is “employee-like workers” engaged through a digital platform (a prominent example being rideshare drivers). The other is regulated road transport workers who form part of a contractual chain between a principal entity and subcontracting entities.
Employee organisations representing these workers can apply to the FWC for an MSO. Several applications are being considered, including for “rideshare”, “last-mile”, “on-demand”, “cash-in-transit” and “concrete cartage” work.
While there are nuances to each application, there are broad similarities in the terms and conditions sought. Examples include:
Ongoing NES inquiry
The National Employment Standards (NES) are a longstanding and fundamental feature of the FW Act, setting baseline conditions for most of the Australian workforce. While the scope of the NES has grown – with the inclusion of casual conversion, domestic violence leave and the right to disconnect – most of their provisions have remained untouched since inception.
In November 2025, the House of Representatives Standing Committee on Employment, Workplace Relations, Skills and Training commenced an inquiry into the operation and adequacy of the NES. The inquiry is examining whether the NES remain fit for purpose, having regard to the changing nature of work and scope for improvement.
There have been dozens of submissions from employer organisations, employee unions, academics and individuals, and several rounds of public hearings. Reading across the submissions, two camps are forming with opposing views.
Employee-side groups are calling for broad reform, seeking changes such as:
Unsurprisingly, the employer side urged caution and restraint, arguing against increased leave rights or reduced working hours. However, both sides generally agreed on long service leave, with a common call to nationalise this entitlement and move away from the current state-by-state system, which creates inconsistencies and complexity for employers operating nationally.
Further hearings are slated for late 2026. The inquiry will ultimately report its findings to the government and likely spur NES amendments. The extent of reform remains to be seen, but given the current government’s demonstrated openness to change, some degree of amendment is almost certain.
Employees Increasingly Empowered to Dictate Working Arrangements
Flexible work requests become a litigation risk
The FW Act has long entitled certain employees to request flexible working arrangements, including changes to hours, patterns of work or location. Employers may refuse only on reasonable business grounds, but the practical risk of refusal has increased since August 2024, when employees gained access to dedicated dispute processes before the FWC. In the first year alone, the FWC received 306 flexible work disputes, with higher numbers expected for 2025/26.
The FWC can arbitrate these disputes and make binding orders, and early decisions show the outcome turns closely on the facts. In Chandler v Westpac Banking Corporation [2025] FWC 3115, the FWC upheld a request by a mother to work from home two days per week, finding Westpac had not properly dealt with the request or established reasonable business grounds for refusal. By contrast, in Polak v Macedon Ranges Shire Council [2026] FWC 2568, the FWC accepted that regular in-office attendance was reasonably required for collaboration and knowledge-sharing, despite the employee’s request to work from home four days per week.
These cases suggest employers can still defend refusals, but only where process and evidence are sound. Employers should clearly identify the business grounds relied on, quantify the impact where possible, meet with the employee to discuss the request and genuine alternatives, respond in writing within 21 days, and keep records of what was considered, by whom and why. Flexible work requests are no longer a low-risk HR process; they are a potential litigation pathway requiring careful, contemporaneous decision-making.
Victoria leads the push for entrenched remote work right
Employee groups have been pushing for entrenched remote working rights. Since the COVID-19 pandemic ended, employers have faced resistance in returning the workforce to the office, with employees accustomed to the flexibility of working from home.
Again, Victoria has been first to respond. The Equal Opportunity Amendment (Work from Home) Bill 2026 is before parliament but is yet to become law. If enacted, Victorian employers will not only be compelled to allow eligible employees to work remotely if certain conditions are met; they will also be required to pay all “reasonable costs” necessary to facilitate that arrangement.
Imposing costs on employers represents a marked departure from the current federal flexible work framework and will likely invite dispute as to what costs are covered. The proposed laws are silent on scope, but claims could extend to office furniture, computers, screens and home internet charges.
Key Takeaways
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Australia
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