The fintech market in the Cayman Islands has continued to develop significantly over the past 12 months.
Technology Talent Pool
The Cayman Islands has cultivated a technology talent pool of experienced professionals and service providers. Its increasingly mature technology industry is playing a pivotal role in strengthening the financial services sector. The availability of skilled professionals has facilitated the growth of fintech companies and their innovative solutions.
Attractiveness for Fintech and Crypto Businesses
The Cayman Islands has positioned itself as an emerging hub for both fintech and crypto businesses. Its well-regarded financial services framework, coupled with robust technology infrastructure, attracts companies worldwide to domicile in the Cayman Islands.
Stable Political Environment and Tax Neutrality
The Cayman Islands’ stable political environment provides a conducive backdrop for fintech ventures. Its tax neutrality further enhances its appeal as a business-friendly destination for fintech start-ups and established players.
Challenges
While the fintech market in the Cayman Islands continues to make significant strides, there are several challenges which may impact it in the next 12 months:
AI
Artificial intelligence models continue to be regarded as a highly disruptive influence in financial services and associated processes, as investors and developers pursue innovation in this field. Adapting legal regimes to tailor specifically to the challenges and opportunities of AI would be a positive step to set responsible development and deployment parameters.
There are a number of verticals for new and legacy players, which include the following.
The financial services sector in the Cayman Islands is regulated primarily by CIMA. Key regulatory laws provide for a registration or licensing process whereby entities and individuals conducting regulated activity are required to obtain a registration or a licence from CIMA.
The key regulatory laws of the Cayman Islands (as amended, in each case) that could apply to an industry participant include:
CIMA holds significant supervision powers within the financial services industry across a number of key aspects.
There are no specific restrictions under Cayman Islands law on the compensation models that industry participants are allowed to use to charge customers. However, industry participants will need to comply with all applicable CIMA rules and regulations with respect to, amongst other things: client communications, full and proper disclosure and treating clients fairly.
The underlying regulatory regime for fintech industry participants is substantially the same as it is for legacy players.
The Cayman Islands has not yet implemented a regulatory sandbox.
The VASP Act does provide a framework for CIMA to offer a time-limited (up to one year) regulatory sandbox licence for both virtual asset service providers and fintech companies, however these provisions have not yet commenced. We expect to see further developments in this area over the next 12 months.
CIMA is the primary regulator in the Cayman Islands and has broad regulatory oversight of regulated entities in the Cayman Islands.
In performing this regulatory function, CIMA shall:
In addition, the Department for International Tax Co-operation is a department of the Ministry of Financial Services and Commerce. It is responsible for administering all of the Cayman Islands’ legal frameworks for international co-operation in tax matters, and for carrying out the functions of the Tax Information Authority, the Cayman Islands’ competent authority. The Tax Information Authority’s function is to collect information on tax matters and exchange that information with other Competent Authorities pursuant to relevant international agreements. Broadly speaking it covers supervision of:
Finally, the Office of the Ombudsman is the supervisory authority for data protection-related matters and is empowered to investigate, mediate and decide complaints under the Data Protection Act.
CIMA does not currently issue “no-action” letters.
While outsourcing is permitted to regulated or unregulated entities, CIMA emphasises that responsibility and accountability for effective oversight of all regulated activities, whether outsourced or not, rests with the governing body and senior management of the regulated entity. The recent Statement of Guidance – Outsourcing Regulated Entities (April 2023) applies to most entities regulated by CIMA. The Guidance applies regardless of whether the outsourcing arrangement established by a regulated entity is with a related or unrelated entity.
A regulated entity should assess the materiality of its outsourcing arrangements, and without limiting the scope of its assessments, should consider:
The extent to which fintech providers are deemed to be “gatekeepers” will depend on the nature of the platform. If, for example, the platform is unregulated and is merely a venue to share information, then it is expected that there would be little in the way of “gatekeeper” responsibility. If, however, the information being shared on the platform amounts to investment advice (either from the platform provider or between users of the platform) then the platform may be subject to licensing or registration requirements under SIBA.
CIMA may take action to enforce the requirements of the regulatory laws and other relevant legislation. Enforcement options available to CIMA include: (i) suspension of the licence of a licensee and preservation of its records, (ii) revocation of the licence of a licensee, (iii) requiring the substitution of a director, operator, senior officer, general partner, promoter, insurance manager or shareholder of the licensee (as applicable), (iv) appointing a person to assume control of the affairs of the licensee, (v) appointing a person to advise the licensee on the proper conduct of its affairs, (vi) applying to the Grand Court of the Cayman Islands for orders directing the winding up of the relevant entity, and (vii) the imposition of administrative fines.
There have been a number of enforcement actions in the recent past, including:
Key areas include the following.
Under the VASP Act, every licensee (and every registered person who is so directed by CIMA) is required to have its accounts audited annually (or at such other times as CIMA may require) by an auditor who is a chartered accountant, certified public accountant or other professionally qualified accountant approved by CIMA.
While certain fintech businesses may not be carrying out “relevant financial business” (see 2.11 Implications of Additional, Non-Financial Services Regulations) they may nevertheless choose to apply certain AML/CFT provisions to their business as a matter of best commercial practice, although there is no regulatory oversight of such voluntary measures operated by unregulated entities.
Generally, unregulated business lines would be separated from regulated business lines and run through separate legal entities. This is done:
Virtual asset service providers will be carrying out “relevant financial business” (see 2.11 Implications of Additional, Non-Financial Services Regulations) and will be required to comply with AML rules. This requires them to perform KYC identity verification and (in some instances) source-of-funds checks on their customers. In addition, care should be taken with affiliates of virtual asset service providers, such as those facilitating real world asset tokenisation, as they will be subject to AML rules even if they are not regulated as virtual asset service providers if they are conducting “relevant financial business”.
All Cayman Islands persons are required to observe Cayman Islands sanctions provisions (which are essentially the same as the sanctions provisions in the United Kingdom) extended to the Cayman Islands by statutory instruments. The list of sanctions regimes currently in force in the Cayman Islands is available on the Financial Reporting Authority website.
Unregulated companies providing technology services will generally not be carrying on “relevant financial business” (see 2.11 Implications of Additional, Non-Financial Services Regulations) and will therefore not be required to comply with the AML rules, however, the sanctions regimes will still apply and so some form of KYC is generally undertaken.
The AML and sanctions rules in the Cayman Islands generally follow the standards imposed by the Financial Action Task Force (FATF).
Under Cayman Islands law, there is no explicit reverse solicitation safe harbour, but as a general principle, the regulatory regime will only capture persons that have a Cayman Islands nexus (ie, either they are Cayman Islands persons or they are foreign persons soliciting business or marketing their business in the Cayman Islands).
Cayman Islands law does not expressly contemplate or regulate robo-advisers, although they could be regulated depending on how they are implemented. For example, if a robo-adviser platform was set up in order to provide investment advice on securities to its customers then it would be regulated as a securities adviser under SIBA.
It is difficult to determine whether legacy players are implementing solutions introduced by robo-advisers. However, it is not uncommon for crypto funds and high-frequency and algorithmic trading funds to be managed by entities that rely on proprietary robo-advice algorithms or licensed software.
This is not applicable in the Cayman Islands.
As a general matter, Cayman Islands law does not specifically regulate lending to individuals or otherwise, so there are no significant differences depending on the nature of the borrower.
It is important to note that: (i) the provision of lending business would likely fall within the scope of the AML Regulations as “relevant financial business” and would consequently result in AML/CFT obligations applicable to the lender; (ii) lending could be considered a financing and leasing business under the economic substance regime of the Cayman Islands unless an exemption applies; and (iii) the jurisdiction does have laws regulating deposit-taking business (which could be used by some banking models as a source of funds for loans, see 4.3 Sources of Funds for Fiat Currency Loans for more detail).
The underwriting process itself is not currently dictated by regulation in the Cayman Islands, however underwriting may constitute participation in, or provision of, financial services related to a virtual asset issuance or the sale of a virtual asset. Entities carrying on underwriting in or from within the Cayman Islands may therefore be carrying on a virtual asset service for which registration under the VASP Act is required.
To the extent a lender is participating in underwriting under the laws of another jurisdiction, CIMA is likely to require such lender to be in compliance with the laws of such jurisdiction in relation to such underwriting.
The classic retail banking model of accepting deposits to fund lending is one of a number of different ways to raise funds. As there are no general prohibitions on the method a participant uses to fund its lending in the Cayman Islands, any method of raising capital could theoretically be possible (including through entering into or executing digital asset transactions, structured arrangements or more traditional financing methods).
P2P Lending
Peer-to-peer lending is not currently regulated in the Cayman Islands.
Lender-Raised Capital
Borrowing through debt is not regulated in the Cayman Islands, save that: (i) no invitation (whether directly or indirectly) may be made to the public in the Cayman Islands to subscribe for debt securities unless the debt securities are listed on the Cayman Islands Stock Exchange; and (ii) all Cayman Islands entities must comply with applicable sanctions regimes when receiving funds.
Cayman Islands entities are also free to raise funds through issuing investment interests such as shares (in the case of a company) or membership or partnership interests (in the case of a limited liability company or exempted partnership), although Cayman Islands entities should take advice on whether such arrangements are caught by the Private Funds Act or Mutual Funds Act of the Cayman Islands.
Capital Markets/Securitisations
The issuance of debt instruments (eg, bonds, notes and commercial paper) by a Cayman Islands entity is not a regulated activity in and of itself in the Cayman Islands. There are, however, other ancillary regulations which may apply including in relation to AML, data protection and sanctions.
Deposit Taking
Banking business in the Cayman Islands (which in summary is defined to mean the business of receiving and holding on deposits or other similar account money which is repayable and may be invested by way of advances to customers or otherwise) is regulated in the Cayman Islands and may require a licence under the Banks and Trust Companies Act under the supervision of CIMA.
At present, there is not a substantial market for the syndication of loans in the Cayman Islands, although as a general matter there is no regulation, prohibition or restrictions on loan syndication. The jurisdiction would welcome more syndication of loans in the future as more Cayman Islands lenders are established.
There are no specific prohibitions under Cayman Islands law on creating or implementing new payment rails. That being said, as further described in 5.2 Regulation of Cross-Border Payments and Remittances, payment processing is likely to be a regulated activity requiring licensing and supervision by CIMA under the Money Services Act. A grant of such licence will be subject to such conditions and requirements as CIMA may require (including in relation to the payment rails intended to be used by the payment processor).
Banks are involved in cross-border payments in the ordinary course, but in addition, the business of providing cross-border payments services could constitute a “money services business” which is a regulated activity in the Cayman Islands pursuant to the Money Services Act. Money services business is defined as the business of providing any or all of the following services:
such other services as the governor in the Cabinet may specify by notice published in the Gazette.
Section 4(a)(i) of the Stock Exchange Company Act provides that the Cayman Islands Stock Exchange has the sole and exclusive right to operate one or more securities markets in the Cayman Islands.
In contrast, operating (i) an exchange between virtual assets and fiat currencies or between one or more other forms of convertible virtual assets; or (ii) a “virtual asset trading platform”, in or from within the Cayman Islands, is likely to be a virtual asset service requiring registration or licensing (respectively) under the VASP Act.
Marketplaces, exchanges and trading platforms for securities versus virtual assets will be regulated in a different manner.
A securities trading platform is likely to be regulated under SIBA – although careful consideration would need to be given to any such proposal as Section 4(a)(i) of the Stock Exchange Company Act provides that the Cayman Islands Stock Exchange has the sole and exclusive right to operate securities markets in the Cayman Islands.
In contrast, an exchange or trading platform for virtual assets is likely to be regulated under the VASP Act, whereas a platform that only provides a forum where sellers and buyers may post bids and offers and a forum where the parties trade in a separate platform or in a peer-to-peer manner, remains outside of the VASP Act.
The VASP Act establishes a framework for regulating businesses providing virtual asset services (VASPs) in the Cayman Islands, including cryptocurrency exchanges.
The business of providing one or more of the following services or operations for or on behalf of a customer requires registration (as opposed to licensing) under the VASP Act:
Public issuances of virtual assets also require registration under the VASP Act.
Provision of the following virtual asset services requires licensing (as opposed to registration) under the VASP Act:
A “virtual asset trading platform” means a digital platform:
and includes its owner or operator, but does not include a platform that only provides a forum where sellers and buyers may post bids and offers and a forum where the parties trade in a separate platform or in a peer-to-peer manner.
In each case, a careful assessment of the activities undertaken by the cryptocurrency exchange will be required in order to determine the appropriate classification for the purpose of the VASP Act.
In relation to virtual asset trading platforms, the authority has the ability under the VASP Act to impose requirements for the listing of virtual assets and has issued listing rules in the Rule – Obligations for the Provision of Virtual Asset Services – Virtual Asset Custodians and Virtual Asset Trading Platforms (December 2024).
Further, the VASP Act provides that a licensee that operates a virtual asset trading platform shall not allow a virtual asset to be traded on its platform unless it has assured itself that the virtual asset is not presented in a deceiving manner or in a manner that is meant to defraud holders of funds or value. The licensee is also required to carry out reasonable due diligence on virtual assets and their issuers that are listed on the platform.
In the context of a virtual asset trading platform, there are no detailed order handling rules. What governs are general requirements concerning fair treatment of clients (including disclosure rules).
In the case that a virtual asset service provider is a licensee under SIBA, it will be subject to various additional rules under SIBA and the Statement of Guidance relating to Client Understanding, Suitability, Dealing and Disclosure for Securities Investment Business. The Securities Investment (Conduct of Business) Regulations establish guidelines for interactions with clients, necessitating that client agreements encompass specific details and mandating the issuance of a contract note to the client under certain post-transaction scenarios. The Statement of Guidance complements those Regulations by providing additional directives for client interactions, safeguarding client order priority, prohibiting actions that may disadvantage client transactions, and enforcing fair and prompt allocation, along with timely and optimal execution.
Generally speaking, the VASP Act excludes platforms where parties trade in a peer-to-peer manner. Nonetheless, peer-to-peer trading platforms can impact traditional market participants in various ways, such as through:
In addition, peer-to-peer trading platforms can impact fintech participants in various ways, such as through:
Regulatory challenges can include:
There are no specific rules relating to payment for order flow. The default is to the rules discussed in 6.5 Order Handling Rules.
CIMA has imposed market integrity standards under the Rule – Obligations for the Provision of Virtual Asset Services – Virtual Asset Custodians and Virtual Asset Trading Platforms (December 2024). These standards go to the prevention of insider dealing, market manipulation and unfair trading practices.
As it stands, SIBA has two main focuses when it comes to upholding market integrity principles: preventing the creation of a false or misleading market and preventing insider trading. Committing either of these is an offence under SIBA. SIBA will be relevant where virtual assets represent or can be converted into one of the securities listed in the schedule to SIBA.
The creation of high-frequency and algorithmic trading strategies is not itself regulated – but the manner in which they are used could be regulated. As an example, a proprietary trader that has created and deploys their own high-frequency or algorithmic trading strategy will not be regulated – however if that same strategy is deployed by an investment fund it will be regulated – as a result of being an investment fund – rather than as a result of the investment fund deploying a high-frequency or algorithmic trading strategy.
A crypto market maker operating in a principal capacity will generally be outside the scope of the VASP Act.
Investment funds will generally be regulated pursuant to the Mutual Funds Act or the Private Funds Act, whereas dealers are generally regulated under SIBA.
The Cayman Islands regulatory regime does not regard investment funds as market makers.
Generally speaking, programmers who develop and create trading algorithms and other electronic trading tools will not be regulated – see for example 7.1 Creation and Usage Regulations. The manner in which the trading algorithms and other electronic trading tools are deployed will determine whether the activity is regulated – see again for example 7.1 Creation and Usage Regulations.
At present, there are no specific and material insurtech underwriting initiatives or developments in the Cayman Islands, but conditions are conducive for this to change given the efficiencies achieved in banking and financial services generally through utilising blockchain technology. It may only be a matter of time before the insurance sector also starts involving itself – the Cayman Islands has a significant insurance sector and a growing number of reinsurers are being licensed in the Cayman Islands.
In general, the Cayman Islands’ supervisory and legislative framework adopts international standards, but also has in-built flexibility to enable CIMA and licensees to apply requirements according to the nature, size and risk profile of licensees.
It may be useful to note that CIMA adopts a risk-based approach to regulating the insurance sector in the Cayman Islands. In particular, the Cayman Islands has elected not to seek Solvency II equivalency, which gives CIMA discretion to apply risk-based prudential standards, thus allowing insurers and reinsurers to implement their own internal regulatory capital model and structure their capital efficiently according to their risk profile.
The primary classes of insurance and reinsurance available in the Cayman Islands consist of (i) general insurance (which includes motor property damage and liability; crime; general liability; healthcare; hospital professional liability and physicians’ liability; marine and aviation; medical malpractice liability; product liability; professional liability; property; surety bonds; and worker’s compensation) and (ii) long-term insurance (which includes life; annuity; accident and health; and deferred variable annuities).
Any person carrying on insurance business, reinsurance business or business as an insurance agent, insurance broker or insurance manager in or from the Cayman Islands is required to hold a valid licence issued for that purpose under the Insurance Act. Amongst other things, each class of licence will have its own regulatory capital and liquidity requirements (which may be adjusted by CIMA following their assessment of the business model of the licensee).
Regtech providers may be regulated depending on their activities and whether they fall within the scope of a regulatory law in the Cayman Islands.
As an example, a regtech provider focusing on identity verification may not be regulated, but if that technology is deployed in the course of that provider performing an activity that is regulated (eg, mutual fund administration), then the regtech activity will be regulated.
Clear obligations with respect to timing of deliverables from the technology provider remain the key area of focus. Financial services firms seek to impose indemnification and liquidated damages provisions to assure performance and accuracy. These are primarily driven by industry custom.
In the financial services industry, there are a number of approaches being taken to implement blockchain – including:
The Cayman Islands was an early adopter of the FATF requirements for a virtual asset service provider regime.
Not all blockchain assets in the Cayman Islands will be regulated financial instruments.
The key classifications of blockchain assets cover:
The complexity and challenges in classification include (by way of example):
Issuances by investment funds will generally be subject to regulation pursuant to the Mutual Funds Act or the Private Funds Act. A tokenised fund may also be regulated by the VASP Act. Legal advice should be taken as to the precise legal nature of the tokenisation to determine whether authorisation under the VASP Act is also required. CIMA may also impose additional conditions on a tokenised fund. Further amendments to the legislation and regulatory regime in this area are expected within the next 12 months.
The Cayman Islands, while considered progressive in this space, has a nuanced regulatory framework for “blockchain assets” and their issuance/sale.
The key legislation is:
Under the VASP Act an “issuance of virtual assets” or “virtual asset issuance” means the sale of newly created virtual assets to the public in or from within the Cayman Islands in exchange for fiat currency, other virtual assets or other consideration, but does not include the sale of virtual service tokens. A “virtual service token” is narrowly defined (see the definition in 10.3 Classification of Blockchain Assets above).
Having regard to the above – generally speaking – most fungible blockchain assets will fall within the definition of a “virtual asset” which will require the issuer – if formed in the Cayman Islands – to be regulated under the VASP Act. Additionally, if the blockchain asset meets the definition of a “security” under SIBA, additional SIBA licensing and prospectus requirements might apply, subject to a number of exemptions. In each case there needs to be a careful analysis of the asset’s features and function as well as the relevant legislation.
The Cayman Islands regulatory regime is continually developing to accommodate the tokenisation of real-world assets in a responsible manner. Legal advice should be sought with respect to the classification of a particular product to ensure compliance with the relevant regime.
The VASP Act regulates “virtual asset trading platforms” which means a digital platform:
As noted in the definition of “virtual asset trading platforms” – trading in a peer-to-peer manner is not regulated.
The Cayman Islands does not currently impose any specific restrictions on staking per se. However, staking generally involves the process of depositing or locking up virtual assets and in return, participants earn rewards, which can be in the form of additional virtual assets or otherwise as may be agreed.
Where staking is undertaken by a person for their own account, it is unlikely to fall under a regulatory regime. However, if a person provides staking as a service to other persons, then they would need to carefully consider whether they fall within a virtual asset service under the VASP Act – in particular, the provision of custodial services or the provision of financial services related to a virtual asset issuance.
Additionally, the staking arrangement must be carefully assessed to ensure it cannot be characterised as a securities investment business under SIBA or relevant financial business under the Proceeds of Crime Act which could trigger AML/CFT regulations.
The nature of the tokens, the types of rewards being earned and delivered and whether the issuer of the tokens provides or delivers such rewards on its own tokens or if the rewards are provided by a third party or independent protocol could all be relevant to the assessment.
As a general matter, Cayman Islands law does not specifically regulate lending as a standalone activity, so there are no significant specific regulations applying to lending services relating to cryptocurrencies. However, the provision of lending business would likely fall within the scope of the AML Regulations as “relevant financial business” and which will consequently result in AML/CFT obligations on the lender. Lending can also be considered a financing and leasing business under the economic substance regime of the Cayman Islands unless an exemption applies.
Banking business in the Cayman Islands (which in summary is defined to mean the business of receiving (other than from a bank or trust company) and holding on current, savings, deposit or other similar account money which is repayable by cheque or order and may be invested by way of advances to customers or otherwise) is regulated in the Cayman Islands and may require a licence under the Banks and Trust Companies Act under the supervision of CIMA.
Offering derivatives denominated or settled in cryptocurrencies that meet the test of a “security” under SIBA may be regulated if other requirements of SIBA are met and no exemption applies.
Virtual assets representing or convertible into derivatives could also be subject to SIBA.
The VASP Act establishes a framework for regulating businesses providing virtual asset services in the Cayman Islands, including decentralised exchanges.
The business of providing one or more of the following services or operations for or on behalf of a customer requires registration (as opposed to licensing) under the VASP Act:
Public issuances of virtual assets also require registration under the VASP Act.
Provision of the following virtual asset services requires licensing (as opposed to registration) under the VASP Act:
See the definition of “virtual asset trading platform” in 10.5 Regulation of Blockchain Asset Trading Platforms.
In each case, a careful assessment of the activities undertaken by the exchange will be required in order to determine the appropriate classification for the purpose of the VASP Act.
Subject to limited exemptions, funds will either be regulated as a mutual fund under the Mutual Funds Act (for open-ended funds) or as a private fund under the Private Funds Act (for closed ended funds).
A tokenised fund may also be regulated by the VASP Act. Legal advice should be taken as to the precise legal nature of the tokenisation to determine whether authorisation under the VASP Act is also required. CIMA may also impose additional conditions on a tokenised fund. Further amendments to the legislation and regulatory regime in this area are expected within the next 12 months.
While virtual currencies are not defined in the VASP Act – the VASP Act does define a “virtual asset” as a digital representation of value that can be digitally traded or transferred and can be used for payment or investment purposes but does not include a digital representation of fiat currencies. Having regard to the above, a digital representation of a fiat currency (essentially, legal tender) is excluded from the definition of a “virtual asset”, however, creating a cryptocurrency may be “relevant financial business” and an issuer of such an asset is likely to be subject to the AML/CFT regime in the Cayman Islands.
The VASP Act regulates the provision of services with respect to any “virtual asset” (see the definition in 10.11 Virtual Currencies). Generally speaking, an NFT will fall outside the definition of a “virtual asset”, although that will depend on the features and characteristics of the NFT itself. Consideration must also be given to whether the NFT constitutes a security under SIBA.
The same analysis applies to NFT platforms.
The Cayman Islands does not have a separate or standalone regime for stablecoins. Stablecoins are subject to the same requirements as any other virtual asset, pursuant to the VASP Act (and in more limited circumstances, SIBA).
If a Cayman Islands entity carries on (or purports to carry on) virtual asset services with respect to stablecoins, the entity will require registration or licensing (as applicable) under the VASP Act. If the stablecoins represent or can be converted into any of the securities listed in SIBA (which includes shares, options, futures etc), the entity will require authorisation under SIBA.
There are currently no standalone regulations in the Cayman Islands with respect to open banking.
Banks and technology providers are subject to the Data Protection Act. Banks and technology providers may look to collaborate to develop and implement best practices for data security and privacy in open banking.
In the Cayman Islands, the elements of common law fraud align with those recognised in England and other common law jurisdictions and generally include:
As an example, Section 255(1) of the Penal Code provides that a person who dishonestly, with a view to gain for themselves or another or with intent to cause loss to another (a) destroys, defaces, conceals or falsifies any account or any record or document made or required for any accounting purpose; or (b) in furnishing information for any purpose, produces or makes use of any account, or any such record or document as aforesaid, which to that person’s knowledge is or may be misleading, false or deceptive in a material particular, commits an offence and is liable to imprisonment for seven years.
In addition, knowingly or wilfully supplying false or misleading information to the Cayman Islands Tax Information Authority (TIA) is an offence.
While CIMA does not publicly rank specific types of fraud in order of priority, there are several areas where it has demonstrably focused its efforts:
Additionally, CIMA works closely with industry participants to stay informed about emerging fraud trends and adapt their regulatory approach accordingly, and they actively engage in public education initiatives to raise awareness about common financial scams and empower individuals to protect themselves. In addition, CIMA collaborates with international counterparts to share information and best practices in combating financial crime.
The extent to which a fintech service provider would be responsible for losses suffered by a customer would depend on a mix of applicable regulation, contractual provisions, and the circumstances in which the customer’s loss was suffered. The legal position for damages closely follows that of English law.
Service providers typically seek to place contractual limits on their liability in agreements with customers, often excluding any losses caused by the customer themselves or by third parties, and imposing a financial cap. Losses caused by the fraud of a third party will usually (whether expressly or implicitly) be caught within the exclusion of losses caused by third parties.
A service provider typically will not seek to exclude liability arising from its own fraud (or those acting on its behalf), but depending on the service may well seek to exclude all other types of liability.
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Code and Contract: Why DeFi in 2026 is Finally Writing Things Down
A decade into decentralised finance (DeFi), we are watching a gentle inversion of one its early slogans. “Code is law” captured the technical imagination. However, by the end of 2025, one of the clearest trends in maturing DeFi is not the phasing out of legal contract, but its quiet return. Not as a retreat from automation, but as its necessary companion. Experienced builders and sophisticated participants are increasingly comfortable with a more accurate proposition: code can execute outcomes; legal terms allocate risk, responsibility, and remedies at the edges where code cannot, and never will.
In that sense, the industry is not becoming less decentralised because it puts into writing the terms on which it provides its services (the “Terms of Service”). It is becoming more credible to serious counterparties, more durable under stress, and, frankly, less risky to do business.
This paper explores the trend towards having thoughtfully drafted legal contracts in DeFi, and considers how the Terms of Service have become one of the more practical developments in this space.
What the past 12 months taught the market
Two episodes in the past year have tightened the market’s thinking about how far code alone can take you.
First, in the Mango Markets criminal proceedings, the court drew attention to a conspicuously practical gap: there was no evidence of clear platform rules, user instructions or user-facing Terms of Service addressing manipulation, or even spelling out basic obligations such as maintaining adequate collateral. When rules are not written down, they do not vanish. They reappear later as competing stories about what the platform “must have meant”, and what a user should be taken to have promised simply by turning up and interacting. That is an expensive kind of uncertainty. It blurs the boundary between permitted use and prohibited conduct, and it gives both sides room to argue that the same on-chain sequence was either ordinary interaction or the manufacture of a misleading impression.
Secondly, Stream Finance supplied an operational counterpart in November 2025. Public reporting in 2025 described a significant shortfall linked to an external manager, a suspension of deposits and withdrawals pending investigation, and sharp stress in its xUSD stablecoin. In moments like that, the hardest questions are rarely about the quality of the code. They are about who had authority to act, what mandate they were operating under, what was disclosed, what emergency powers could be exercised, and how losses would be allocated. Those are precisely the points a robust legal contract could address before anyone commits a meaningful portion of their balance sheet and trust to the product.
Those episodes are not curiosities. They are part of a broader trend heading into 2026: serious DeFi teams are treating legal terms less as defensive boilerplate and more as product infrastructure, sitting alongside audits, risk parameters, governance design and incident response planning.
The appearance and the limits of code-only execution
There is an undeniable elegance to code-only enforcement. It is fast, predictable and, at least in theory, impartial. If a borrower’s collateral ratio falls through a threshold, the protocol liquidates: no discretion, no negotiation, no excuses. Even the most sceptical regulator would acknowledge the appeal of that kind of mechanical certainty.
That certainty, however, is narrow. Code is excellent at enforcing what it can observe and measure: balances, thresholds, timestamps, and prices as reported by an oracle. It is far less capable of grappling with the questions that arise when real money is lost and real people start asking real world questions. To see why, consider what a court, regulator, exchange or institutional counterparty tends to care about after an incident. Not just what happened, but what was understood to be happening.
Code does not naturally express those concepts. It cannot easily capture what was represented, what was understood, what was relied upon, or whether someone was nudged into a risk they did not appreciate. When value is at stake, those are the questions that tend to pull disputes off chain. In other words, code is a superb engine for performance, but it is a poor substitute for a theory of responsibility.
Contract enforcement is slower, but it serves a different purpose
Contract is not merely a slower version of code. It is a different instrument designed for a different class of problem.
Smart contracts compete on execution. Traditional legal terms compete on meaning.
A well-drafted contract can define what the product is, and what it is not (an interface rather than a broker, an automated protocol rather than a discretionary manager). It can allocate responsibility between participants, articulate a coherent risk framework through disclosures and limitations, and establish a workable dispute pathway, including governing law, forum selection or arbitration, service mechanics and, where enforceable, class action waivers. Crucially, it can also provide a basis for remedies that code cannot supply, such as injunctions, disclosure orders, asset freezes, and enforcement against identifiable counterparties.
Contracts also do something DeFi spent years trying not to mention in polite company: they let you choose the rules of engagement. When things go well, nobody cares. When things go badly, that choice can be the difference between a manageable incident and an existential crisis. Put plainly, if you do not define the dispute process, someone else will, and they may do it in a forum you would never have chosen.
None of this is glamorous. It is, however, closely aligned with where DeFi is trending: towards larger tickets, more institutional capital, more structured products, and more scrutiny, with an inevitable increase in disputes that are not purely technical. Terms of Service are simply the most scalable version of this contract layer for consumer-facing DeFi. They are where the code path and the legal path meet, and where a project can set expectations before a crisis gives everyone incentives to rewrite them.
Why terms of service have become a 2026 trend, rather than an afterthought
It is easy to mock Terms of Service. Everybody does, until they need them. The more interesting point is that, in 2026, sophisticated market participants increasingly treat the absence of coherent terms as a governance and risk signal.
There are several reasons.
First, Terms of Service force the protocol to state its theory of operation. Is this simply open-source software that users interact with at their own risk, or is there an operating group providing an ongoing service? If so, what service is actually being provided, and what is not? Those distinctions drive regulatory analysis, but they also drive expectations, and expectations drive disputes.
Second, Terms of Service are the most practical place to disclose the risks people will later claim they were never told about. DeFi has sometimes hidden risk behind the word “decentralised”. Mature teams increasingly do the opposite. They identify the risks that actually arise: oracle failure, exploits, governance attacks, extreme volatility, stablecoin depegs, third-party dependencies, front-end risk and emergency intervention risk. The goal is not to frighten users. The goal is to reduce the scope for the most damaging allegation of all: that users were sold a promise of safety that never existed.
Third, Terms of Service can describe control levers honestly, without pretending the protocol is immutable. Many modern protocols have upgrade keys, pausing powers, parameter controls, allowlists, denylists and privileged roles. Those levers can be prudent, even necessary. They can also be used later as evidence that there is an operator, a controlling mind or a manager. Robust terms do not deny the levers exist. They explain them, limit them where appropriate, and place them within an intelligible governance narrative.
Fourth, Terms of Service make dispute-handling boring, which is exactly the point. Clear governing law, forum, process and service mechanics do not eliminate disputes, but they reduce opportunism and uncertainty when disputes arrive.
Finally, and most commercially, Terms of Service now sit inside institutional diligence. Market makers, custodians, exchanges and sophisticated allocators increasingly ask for them, not because they enjoy reading them, but because coherent terms signal a project that has thought seriously about disclosure, authority, accountability and crisis handling. In many integrations, robust terms are not the final polish. They are part of what allows the conversation to begin without a dozen follow-up risk questions arriving at the least convenient time.
Code still matters, but it undoubtedly benefits from a contract layer
None of this is an argument for abandoning code-centric enforcement. Automated constraints are one of DeFi’s genuine innovations, and they remain a powerful way to reduce performance and settlement risk.
The argument is narrower, and intentionally pragmatic. Smart contract code excels at execution: it is fast, objective and usefully indifferent to excuses, in exactly the ways finance sometimes demands. Legal terms do different work. They define the relationship around that execution, including who is doing what, on what authority, with what assumptions, and what happens when the outcome is disputed.
A protocol can run flawlessly in calm markets and still prove legally and commercially fragile when conditions turn. And conditions do turn. Mango and Stream are reminders that “abnormal” events in DeFi are not remote edge cases. They are recurring chapters. When they arrive, the question is rarely whether the code executed. The question is whether anyone clearly agreed, in advance, to the risk allocation and decision-making that the execution revealed.
If DeFi is going to invite the real economy onto its rails, it must master two languages fluently: the language of execution and the language of responsibility.
Protocols are increasingly designed so that code governs what should be automatic, objective and fast, while contract governs what must be explained, consented to, limited and enforceable in the messy world of humans. The best teams treat the Terms of Service as part of the protocol’s safety system, alongside audits, monitoring and incident response.
There is also a commercial truth hiding in plain sight. Terms of Service are rarely the glamorous part of a launch. But they are often the first document a serious counterparty asks for, the first document a regulator looks for, and the first document litigators will dissect when something goes wrong. In a market that has learned, again, that “the code did it” does not end the conversation, writing things down is increasingly the sophisticated choice.
The trends towards taking responsibility
These themes align closely with what we are now seeing as a consistent trend in structuring work involving Cayman Islands and other offshore entities: protocols are moving away from “nobody is in charge” as a selling point, and towards something more usable in the real economy, namely clearer responsibility, clearer recourse and clearer contracting.
In practice, mature protocols increasingly need a legal centre of gravity. Not to centralise the technology, but to make the operating reality legible to the people who matter in 2026: exchanges, market makers, custodians, auditors, institutional allocators and, in a stress event, courts and regulators.
Once that structure exists, the market’s focus shifts to documenting the “who does what” questions that code does not answer. Who holds or administers privileged controls such as upgrades, pauses and parameter changes. Who appoints service providers and on what mandate. Who is authorised to speak for the project in an incident. What disclosures are made about key risks and dependencies. What emergency powers exist, and how losses are allocated if something breaks. Increasingly, that architecture is set out, not in informal forum posts, but in properly drafted Terms of Service and the related contract suite (development agreements, service provider mandates, governance charters, incident response playbooks and, where relevant, custody or treasury arrangements).
This is where legal contracts earn their keep.
Done properly, this is not “more legal” for its own sake. It is a commercial enabler. Clear responsibility and clear recourse make projects more investable, reduce diligence friction, improve integration outcomes, and make it materially easier for serious counterparties to engage. In 2026, that is increasingly what separates a protocol that is technically impressive from one that is operationally credible and institutionally usable.
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