HR internal investigations can be opened at the reasonable discretion of the employer. They are not therefore mandatory under French law, other than where indicated in 1.2 Legal Bases. However, even where it is not mandatory to conduct an investigation, this is generally prudent, unless of course the facts are so obvious that they would not be clarified or confirmed by further investigation.
Company collective agreements or internal rules documents may also set out the circumstances in which investigations must be undertaken and the procedures which must be followed.
Investigations are typically initiated in the following circumstances.
An employer is required “immediately, or without delay”, to undertake a joint investigation with the CSE in the following circumstances.
Where investigations are triggered by the CSE’s right of alert (droit d’alerte), the investigation in undertaken jointly with one or more members of the CSE.
In the case of investigations following an alert by the CSE of a serious and imminent threat to employees in companies with 50 or more employees, the CSE is entitled to nominate an expert to assist it, financed by the employer.
An employer is permitted to carry out an investigation also in any other circumstances, provided it complies with the general principles on lawful investigations.
Investigations are not automatic in case of allegations relating to health and safety, but are usually strongly advisable (Supreme Court 12 June 2024, No 23-13.975) and a failure to investigate could give rise to a finding of fault on the part of the employer (Supreme Court 27 November 2019 No 18-10.551), even if no danger ultimately is identified. Investigations are also considered as necessary in such circumstances by Article 4.2 of the ANI dated 26 March 2010 relating to moral harassment and violence at work.
The Sapin II Law sets out certain requirements in relation to the nature and timing of the investigation into whistle-blowing alerts (see 8.1 Whistle-Blowing).
Companies with 50 or more employees must have in place a whistle-blowing policy, enabling employees to report alleged breaches or incidents.
The employee is not however obliged to use the whistle-blowing hotline and may alternatively choose to contact the employer directly (eg, the HR team, their manager) or the CSE.
The company has a discretion to decide who should make up the investigation team, provided such individuals are sufficiently independent, senior and competent to conduct the investigation. They should not have a reporting line to the person(s) who are the subject of the investigation.
External counsel can, at the discretion of the employer, be instructed to conduct an external independent investigation, but in that case, should not be the usual counsel instructed by the company on HR matters (ie, must be independent). They are not permitted, under their professional conduct rules, to advise the employer in relation to any litigation which may result from the investigation or any disciplinary action taken by the employer as a result.
See 1.1 Circumstances and 1.2 Legal Bases.
There are no provisions under French law prohibiting investigations, but if investigations are undertaken, they must be undertaken with respect for the general principals on lawful investigations (see 3.3 Format).
The employer can decide to carry out an investigation at its discretion in other cases, provided it acts reasonably and complies with the general principals on lawful investigations (see 3.3 Format).
The person making an allegation triggering an investigation (the “Reporter”) should be promptly informed of the fact of the launch of the investigation and kept informed of the progress of the investigation, as appropriate and provided with feedback at the end of the investigation.
They may of course also have brought a formal grievance in addition, which will need to be dealt with by the employer, following the investigation in accordance with French law procedures (including any provisions set out in collective agreements).
In the case of formal whistle-blowing alerts, strict deadlines apply in relation to the communications with the whistle-blower – see 8.1 Whistle-Blowing.
In relation to investigations into matters covered by the Sapin II Law, the Respondent, any witnesses or other victims must be informed of the fact of the alert within a reasonable time, being a maximum of one month from receipt of the alert. This notification can however be deferred if it may seriously compromise the investigation (eg, there is a serious risk of destruction of evidence, intimidation of witnesses, etc). The notification should not of course name the whistle-blower or other potential witnesses (CNIL Referential document – 6 July 2023 on Alert Procedures).
Under Articles 13 and 14 of the GDPR, these obligations also apply where the Reporter is not considered a whistle-blower under the Sapin II Law.
Certain financial services institutions may be required to make communications to their Regulators in relation to investigations. This will depend on the relevant facts and circumstances.
The Reporter, Respondent and other employees interviewed may, in theory, be asked to sign confidentiality agreements and NDAs, but this is relatively rare in practice and generally they cannot be sanctioned for their refusal to sign such documents.
It should be noted that if the investigation is in the context of a Sapin II Law alert, it is necessary to guarantee the confidentiality of the author of the alert, the other persons referred to in the alert and any other relevant third parties (Article 9 Sapin II Law).
On occasions it may be appropriate to conduct a preliminary investigation, to determine whether it is necessary to then go on to conduct a fuller investigation involving additional witnesses. This is permitted by French law.
It will be necessary to bear in mind:
The following individuals should typically be interviewed in the investigation:
A refusal on the part of an employee to participate in a reasonable investigation can potentially give rise to disciplinary action, where this is warranted and depending on the circumstances. Such disciplinary action could, for example, typically range from a warning to potential a dismissal, in extreme cases.
French law does not prescribe in detail how investigations must be undertaken by employers – companies are therefore relatively free to undertake investigations in the manner which is most suitable to the facts of the case.
In principle therefore interviews can be carried out remotely by Teams or Zoom interviews for example, although it is often the case that interviews in person are preferable.
The following principles must be complied with in general in relation to the investigation:
In the case of investigations into health and safety matters, the judges must be satisfied that the investigation is undertaken seriously.
In the event that the investigation is conducted by an external law firm, they must respect the principles of their relevant Bar – eg, for Paris, this is Annex XXIV of the Internal Rules of the Paris Bar (Vade-mecum de l’avocat chargé d’une enquête interne).
Interviewers must of course be as objective as possible as the aim is to identify, objectively and independently, the facts of the situation.
In the case of an investigation into allegations arising under an alert made under the Sapin II Law provisions, there are more specific requirements as to who can conduct the investigation. This must be:
Otherwise, there are no specific rules in terms of the minimum or maximum number of interviewers or their gender.
It is generally preferable however to have at least two persons present on the interviewing team to facilitate note-taking and be able to evidence the manner in which the interview has been conducted. It is also generally advisable not to have too many interviewers, so as not to provide intimidating conditions for the employee being interviewed – ie, no more interviewers than necessary.
The interviewers must however be sufficiently senior and experienced to be able to conduct the interviews appropriately. In certain cases it may be appropriate to ensure at least one of the interviewers is from the same gender as the interviewee (eg, in the case of allegations of sexual harassment).
If the CSE is associated with the investigation (see above), one or more members of the CSE should also be on the interview team.
It may in certain circumstances also be necessary to consider including the following individuals in the interview team, depending on the facts of the case:
It will depend on the facts of the case as to whether a neutral third party should be present during the interviews as a witness. This is not prohibited under French law, provided there is a continued respect for confidentiality obligations.
It is good practice to invite the interviewees to be accompanied at the interview with a colleague, if they so wish. In France this colleague may also be a member of CSE, if the interviewee so chooses.
Generally, interviewees are not accompanied by a lawyer.
The exception to this provision is if the investigation is being undertaken by external lawyers on behalf of the employer, in which case, the interviewees should be invited to be accompanied by a lawyer, if they so wish. This is particularly the case in relation to the subject of any allegations (the Respondent), who should clearly be informed of their right to be accompanied at the investigation interview by a lawyer.
The interviewers should provide the following information to the interviewees in the invitation to the interview:
If the investigation is being conducted by an external lawyer, they should also be informed:
Where an interview is conducted by an external lawyer and the interviewee is not already accompanied by their own lawyer, in the event that at any stage the interviewees (including the Respondent) risk self-incrimination, the interviewers should stop the interview and inform the individual that they have the right to be accompanied by a lawyer at a re-scheduled interview.
Interviews should generally not be longer than three hours in any one session and the interviewees should be given the opportunity to take a break at regular intervals, as necessary. The interviewees should also be expressly informed that they can ask for a break at any time.
Employees must generally participate in interviews organised by their employer, as this right on the part of the employer falls within the employer’s general right to manage and take disciplinary action. However, if an employee asks to stop the interview, the employer must respect the employee’s health and safety and should in practice generally accede to the request to interrupt the interview. It may be that this is temporary – to give the employee a short break, or that the employee refuses to participate further in the investigation process.
In the case of a refusal to participate further, the employer can draw reasonable conclusions from such refusal, if pertinent, and ultimately it may be appropriate to take disciplinary action if an employee unreasonably refuses to participate in a reasonable and legitimate investigation.
Interviews should be recorded either by summaries of the discussion taken by the investigators or verbatim minutes taken, for example, by a stenographer.
There are no specific provisions in French law as to the investigation process or format of minutes. It is however advisable for minutes to be taken and for the interviewee to be asked to sign and date the minutes at the end of the interview, or shortly afterwards.
If the interview has other observations to make subsequently, these can be annexed to the signed interview notes.
It should be noted that this form of minutes will not however carry as much weight as a statement made by the employee in the format required by French tribunals and courts for formal witness statements used in hearings (under Article 202 Civil Procedure Code). This formal format requires the statement to:
The minutes can either be minutes taken by the investigation team during the meeting, or prepared based on a recording of the interview or a verbatim account taken by a stenographer.
Recording of an interview is permitted, with the express consent of the employee.
If the interview is recorded, the employee should be informed of such fact at the outset and asked to consent to this. If they do not consent, the recording should not be taken.
The investigation team should attempt to ensure that the employee is not covertly recording the interview – eg, with their mobile phone.
Other relevant steps in relation to the investigation, in addition to the interviews, will generally include:
It is important to note that restrictions apply under French law for the review of private and personal emails and documents and that these should not be reviewed without the employee being present and without their consent. If the employee is not present and does not consent, the employer should obtain a court order and only review the documents, emails, etc, covered by the court order and in the presence of a bailiff, who can independently attest to the correct procedures being followed and the extent and nature of the documents and emails reviewed.
Whistle-blowers and those employees who participate in investigations are entitled not to be subjected to any detrimental treatment related to the fact they have raised an alert or participated in an investigation.
Detrimental treatment can include (without limitation): absence of bonus or lower bonus, absence of a pay-rise or lower pay rise, sidelining, negative impact on career progression, failure to obtain a promotion, bullying or harassment, disciplinary action, termination of employment, etc.
This protection is not time limited and it will be important in practice for the employer to monitor this to ensure the respect of this obligation.
If however the whistle-blower is found to have acted in bad faith, they may be subjected to disciplinary action and could of course also face other action by the subject of the (false) alert, such as a claim for damages for defamation.
Investigations must be undertaken with respect for the principles, inter alia, of discretion and confidentiality in relation to all participants in the investigation, including the subject of any allegations (the Respondent). Typical measures may include:
If the employer fails to reasonably protect the reputation of the Respondent, it may face damages claims or claims for constructive dismissal, for example.
The employee may potentially decide, in serious cases where this is justified, for example, to protect other employees and avoid evidence being destroyed or tampered with, suspending the Respondent on a conservative basis (mise à pied à titre conservatoire). This would be without pre-judging the situation, pending the completion of an investigation and any disciplinary action which may need to be taken. In such case, the suspension should be for as short a period as possible. It is however generally not prudent to suspend the Respondent and this measure should only be used in very serious cases, where the alleged acts appear clearly to have been committed by the Respondent. A decision would need to be taken as to whether the Respondent was to continue to receive a salary during the suspension. The investigation would of course also have to be completed expeditiously.
Such a temporary suspension is not a disciplinary measure however. Disciplinary measures (such as a demotion, suspension without pay, warning, dismissal, etc) can only be taken once the employer has full knowledge of the facts (usually after the completion of the investigation).
The employer must also follow the disciplinary procedures and processes provided for under French law and under the Internal Rules, and if applicable, national collective bargaining agreement applying to the employer.
Depending on the circumstances, the employer may also need to take other measures to protect employees involved in the investigation. These should be reviewed at the relevant time, it being understood that there is a strict legal obligation on the part of the employer to provide a safe place of work.
The employer must also ensure that any other employees involved in the investigation as witnesses are not subjected to any detrimental treatment related to the fact they have participated in the investigation.
Whilst French law is generally silent on the format of an investigation (other than in relation to the procedural requirements set out in the Sapin II Law), certain provisions require the employer to act within certain time limits – eg:
The Company may put in place – eg, via a collective agreement or Internal Rules document negotiated with the trade union representatives, specific investigation procedures. These must of course respect the general principles referred to at 3.3 Format.
This will depend on the nature of the allegations – eg, specific provisions apply in the cases of alleged sexual and moral harassment.
Generally, however it is for the person making the allegations to establish the proof of the allegations. The investigation process obviously would constitute the fact-finding exercise.
The degree of proof in practice will be on the balance of probabilities, with the employer being required to demonstrate that it has acted reasonably in reaching its decisions on the outcome of the investigation and any disciplinary action. The decision must be based on the evidence available which has been reasonably and thoroughly considered.
Generally, the investigation ends once all reasonable relevant facts have been investigated. There are no maximum or minimum time limits for the investigation, but it should be undertaken and concluded in a reasonable time limit, bearing in mind in particular the fact that this is often an anxious time for the employees involved.
There are no express provisions for what communications must be made to the protagonists (other than in the case of alerts by whistle-blowers under the Sapin II Law – see 8.1 Whistle-Blowers).
Generally, however it is advisable to:
The witnesses may also be informed of the end of the investigation – they are not required to be given details of the findings. Indeed, it is generally advisable not to provide any further information to witnesses who are not also alleged victims, in order to respect confidentiality obligations.
There are no formal prescriptions under French law in relation to the form that the conclusions to an investigation report must take.
These should of course be justified by the factual findings and adequately reasoned to be understood.
The format of an investigation report, again, is not prescribed by French law. In general, it is however advisable to:
In relation to investigation reports prepared by an employer, the employer is free to provide a copy of this to the individuals they wish (eg, members of the CSE, if applicable, the Reporter, the Respondent). It is usually preferable however to provide a summary of the report where possible, rather than the full report, depending on the circumstances.
In the case of joint investigations with the CSE, the investigation report should also be provided to the CSE (or a committee of the CSE).
If the investigation report is prepared by an external lawyer, it may only be provided by the lawyer to the employer (as the client in relation to the investigation). The employer may of course provide this to others.
The conclusions of an internal investigation generally only have to be communicated to the authorities in the event of a legal obligation. The employer should of course be careful to continue to respect its obligations of confidentiality to all employees involved in the investigation (the Reporter, Respondent, witnesses, etc).
There are however certain exceptions that must be reported to authorities (eg, market manipulation to the AMF).
If any effective officers (dirigeants effectifs) are terminated, the AMF would also have to be informed, but do not necessarily receive details of the reasons for the dismissal.
The employer is generally required to respect a strict confidentiality obligation in relation to the results of an internal investigation vis-à-vis all involved and only to provide the information necessary, such as:
In practice it may of course be necessary to provide more detailed communications, particularly in cases where employees have been seriously impacted by the alleged acts and need further psychological or other support from the employer.
The employer may determine reasonably the disciplinary measures, if any, to be taken at the end of an investigation, in compliance with its Internal Rules document (Règlement Intérieur).
Any disciplinary action must however be commenced no later than two months following the employer having sufficiently detailed knowledge of the facts. Generally, this is at the end of the investigation. The investigation must be undertaken within a reasonable time period.
The “commencement of disciplinary action” in this context means:
Other measures, aside from, or in addition to, disciplinary action, may be determined by the employer to be appropriate following the investigation. Typically, these could include:
The employer may collect personal data for the purpose of an HR internal investigation, provided that it complies with GDPR (General Data Protection Regulations – Regulation (EU) 2016/679) requirements and applicable CNIL (the French Data Protection Authorities) deliberations, and in particular must:
Furthermore, if a whistle-blowing procedure is implemented, the following additional rules should be considered, based on CNIL deliberation 2018-327:
It is highly recommended to set out the foregoing requirements in the employee privacy policy, as well as in a whistle-blowing policy.
The person who is the subject of the alert or accusations must be informed of the processing of their personal data, even in the context of a whistle-blower procedure. However, in terms of when this notification must take place, in certain cases, notification of the information may be postponed to allow precautionary measures to be taken by the employer to prevent the destruction of evidence required to process the alert. The accused person however must be informed of the alert within a reasonable period, which should not exceed one month pursuant to requirements set out by the CNIL.
Accused persons must also be informed of their general data protection rights, such as the right to access, respond, contest, modify or delete inaccurate or incomplete data.
The parties have a right of access to data under Article 15 of the GDPR.
This includes any whistle-blower, any victims, accused persons, witnesses or persons questioned during the investigation. However, the exercise of this right must not infringe on the rights and freedoms of others, including trade secrets or intellectual property, such as trade secrets of the employer.
As a result of that limitation, the identity of a whistle-blower/witnesses or documents disclosing that identity, should generally not be provided to an accused person without the consent of the former.
Article 6 of the Sapin II Law (Law No 2016-1691 of 9 December 2016 relating to transparency, the fight against corruption and modernisation of the economy) defines whistle-blowers as:
The following matters are excluded: facts, information or documents which are covered by national security, medical confidentiality or legal privilege.
There are specific provisions in terms of the timing of the investigation in the event of a whistle-blowing alert under the Sapin II Law:
The Reporter, Respondent and any other third parties identified in the alert have the right for their identity not to be disclosed without their consent, other than where legally required. A breach of this obligation is sanctioned by two years’ imprisonment and a fine of EUR30,000.
Sexual harassment is defined by the French Labour Code and case law as follows :
Sexual harassment is characterised by “repeated comments or behaviour with a sexual or sexist connotation which either undermine (the employee’s) dignity by being degrading or humiliating, or create an intimidating, hostile or offensive situation” (Article L. 1153-1, paragraph 1 of the French Labour Code).
It is also characterised by “any form of serious pressure, even if not repeated, exercised with the real or apparent aim of obtaining an act of a sexual nature, whether this is sought for the benefit of the perpetrator or a third party” (Article L. 1153-1, paragraph 2 of the French Labour Code).
Sexual remarks and inappropriate attitudes by an employee towards an individual with whom they are in contact by virtue of their work do not fall within the scope of personal life and may therefore justify a disciplinary sanction, regardless of whether the acts occurred outside working hours and the workplace (Supreme Court 19 October 2011, No 09-72.672).
This is particularly the case when, in order to achieve their ends, the person accused of harassment abuses their hierarchical power, regardless of whether the behaviour took place outside of work time and place (Supreme Court 11 January 2012, No 10-12.930).
According to the rules of evidence, in order for sexual harassment to be recognised, an employee who considers themselves to be a victim must present preliminary evidence suggesting the existence of such harassment.
If it is established, based on this evidence, that the behaviour did not in fact constitute sexual harassment but was justified by objective factors unrelated to any harassment, sexual harassment is not deemed to have occurred.
Case law therefore considers, in the first instance, that it is up to the employee to establish the reality of specific and concordant acts that make it possible to presume the existence of harassment (Supreme Court 22 March 2017, No 15-26.838).
French law also recognises the concept of “moral harassment”, which is defined as follows.
Moral harassment is characterised by “repeated acts which have as their object or effect a deterioration in working conditions likely to affect the rights and dignity, alter the physical or mental health or compromise the professional future” of the employee (Article L. 1152-1 of the French Labour Code).
This presupposes that all of the following conditions have been met:
The evidential requirements for moral harassment are identical to those for sexual harassment.
Moral harassment can include (but is not limited to) issues such as sidelining, bullying, etc, and can be a relatively common allegation triggering a requirement on the part of an employer to commence an investigation.
For French law purposes, bullying would fall within the concept of moral harassment, as defined in 8.3 Other Forms of Discrimination and/or Harassment.
An external independent investigation can be conducted by an external lawyer when it appears important to maximise the chances of applying legal privilege under French law.
In most cases, private companies are not legally required to report allegations to the authorities. In practice, the decision to report will primarily depend on strategic considerations, including the risk of disclosure by (i) the whistle-blower (as they have the option to report internally or to an external authority as listed in the Annex of Decree No 2022-1284 of 3 October 2022) or (ii) third parties.
If a criminal investigation has already been launched against the employer, an evaluation of the allegations contained in a report must be carefully conducted in light of the employer’s existing knowledge and strategy in the proceedings.
If a complaint is filed, or if negotiations for a Judicial Public Interest Agreement (CJIP) are initiated, an internal investigation can still be conducted. The National Financial Prosecutor’s Office (PNF) and the French Anticorruption Agency (AFA) recommend ensuring that the internal investigation does not interfere with ongoing judicial investigations during the negotiation period and that actions taken as part of the internal investigation do not contribute to the alteration of evidence.
As part of the other considerations to bear in mind, verifying allegations is crucial. It can demonstrate the employer’s good faith and may, where applicable, mitigate a potential fine. Conversely, deliberately concealing allegations or choosing not to assess their relevance may be negatively assessed by prosecuting and adjudicating authorities, if discovered.
In the event that the investigation or disciplinary action that may arise from an investigation is multi-jurisdictional, the following key issues may also be relevant:
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Emma.rohsler@hsf.com www.hsf.comBelow are some key current issues, trends and developments in relation to HR internal investigations.
Does the Employer Systematically Have to Undertake an Internal Investigation When an Employee Alleges Moral Harassment (Such as Stress and Bullying)?
In recent decisions, the Supreme Court has held that the employer does not have to systematically launch an investigation when an employee alleges moral harassment (eg, in the event of alleged stress and bulling).
In line with the principle of the employer’s obligation to protect the health and safety of its employees, Supreme Court case law has been consistent in the past to hold that an employer is required to launch an investigation once it is aware of facts which indicate that sexual or moral harassment has occurred, in order to investigate the situation and identify any preventive measures which must be put in place by the employer (Supreme Court 29 June 2011, No 09-70.902). A failure to do so is considered a fault on the part of the employer.
This principle applies regardless of whether or not the alleged facts took place during working hours and at the workplace. By way of example, in a case involving an employee on sick leave, the Supreme Court found that sexual harassment had occurred in relation to an employee on sick leave and that the sick leave did not mean that the employer could avoid its obligation to investigate and put in place preventive measures (Supreme Court 2 May 2024 No 21-14.828).
However, in other cases in 2024, the Supreme Court has also held that, if the employer is already in possession of sufficient elements to enable it to characterise the harassment and commence disciplinary action, the employer was not obliged in such circumstances to also undertake an investigation (Supreme Court 14 February 2024 No 22-14.385, confirmed in the decision of 12 June 2024 No 23-13.975).
In this case, the HR director sought damages for the employer’s breach of its health and safety obligations towards her as it had not commenced an investigation in relation to her allegations of moral harassment. The Supreme Court found that the employer had, in this case, taken sufficient measures to protect the employee’s health and safety, despite the fact that it had not launched an investigation. In practice, the HR director had reported to the managing director a conflict with a colleague at the same hierarchical level as her. The managing director at the time took a decision on the dispute and when the HR director sought clarification of her position in a new organisation with a new line management, she had also received a response to her complaint from the president of the company. This was considered sufficient to comply with the duty to protect health and safety, notwithstanding that an investigation had not been undertaken.
The Supreme Court has therefore found that investigations do not systematically have to be undertaken in the case of allegations of moral harassment and it is likely therefore that this finding can also be applied to cases of sexual harassment.
However, it remains the case that, in the absence of very clear proof at the outset indicating the facts of the situation, it is prudent to undertake investigations in cases of allegations of harassment. This may also help all of the employees in question impacted by the situation and the allegations, to feel that they have been properly heard and taken into consideration.
How Many Witnesses is it Necessary to Interview and is the Employer at Fault if it Does Not Interview All Potential Witnesses?
During the investigation, it is necessary to balance various potentially conflicting interests, such as:
A question often arises as to when the investigation team has done enough to complete a thorough investigation and whether they have to necessarily interview all potential witnesses.
The investigation must be undertaken in a proportionate way – ie, to be fair to the person raising an alert, the subject of the alert and all witnesses interviewed. It also has to be completed within a reasonable timeframe.
The Supreme Court has clearly established that it is not necessary to interview all possible witnesses (Supreme Court 8 January 2020 No 18-20.151) for the investigation to considered to be valid and fair.
The French Defender of Rights (Défenseure des droits) has recently issued a recommendation dated 11 July 2024 (Decision No 2024-105) which makes the following recommendations in terms of the persons who should be interviewed as a minimum, in the view of the Defender of Rights:
The investigation team will therefore have to consider this point at the relevant time to ensure that they have interviewed a sufficient number of witnesses to establish the facts in a proportionate manner. The absence however of an interview with an individual whose evidence is not objectively necessary for the investigation will not, of itself, render the investigation unfair or incomplete.
A Reminder of the Enhanced Rights for Whistle-Blowers Following Amendments to the Sapin II Law
The Sapin II Law (Law No 2016-1691 of 9 December 2016) put in place protections for employees raising whistle-blowing alerts.
These protections were enhanced by the law of 21 March 2022 No 2022-401 amendment to such law, now enacted in the French Labour Code under Articles L.1132-3-3. These protections are as follows:
Protections accorded to whistle-blowers are also extended to the following individuals:
Case law has now also clarified that an employee can have the status of whistle-blower even if they have not raised an alert as a result of evidence of which they had knowledge in the scope of their role, provided that they had knowledge of the facts personally through some other means – Paris Court of Appeal 1 February 2024 No 21/02483.
Developments in the Type of Evidence That Can Legitimately be Produced
Previously, the Supreme Court systematically excluded all evidence which had been obtained in an illegal and disloyal manner from legal proceedings.
It can therefore sometimes be difficult for the victims of sexual or moral harassment to prove their allegations in an investigation without bringing evidence which has been obtained unlawfully, such as covert recordings of telephone conversations or videos.
In a decision dated 22 December 2023 (Supreme Court No 20-20.648) however, the Supreme Court recently confirmed that evidence obtained in an illicit or disloyal manner can now be produced in legal proceedings in certain circumstances, subject to two conditions:
The courts and investigators must therefore make a careful decision in relation to the evidence to prove a case and the protection of fundamental liberties. Clearly, however it remains the case that where other elements which can characterise a fault can be obtained legitimately, evidence obtained unlawfully cannot be used (Supreme Court 8 March 2023, No 21-17.802 and 17 January 2024 No 22-17.474).
In the case of an investigation therefore, before accepting evidence of unlawful recordings, the investigation team should verify if other lawfully obtained evidence proving the allegations could be obtained.
Clarification of the Role of External Legal Counsel Undertaking Investigations
It is now clearly the case, for example following a vade mecum issued by the Paris Bar, that if an employer wishes to use external counsel to conduct an investigation, the external counsel cannot be the company’s usual lawyer and cannot conduct both the investigation and represent the company in relation to any subsequent disciplinary action and litigation relating to employees involved in, or who are the subject of, the investigation.
This is obviously to preserve the independence of the lawyers conducting the investigation on behalf of the company. Questions may arise, which have not yet been clarified by the professional conduct guidance given by the French Bar as to the ability of an employer to instruct the same counsel to undertake subsequent and multiple investigations. This is currently not prohibited per se, but external counsel conducting investigations must ensure that they are able to ensure that their investigation complies fully with the following requirements:
Increasing Use by Employees of Whistle-Blowing Hotlines and an Increase in the Number of Alerts
Whilst the use of whistle-blowing hotlines has been relatively well accepted and used by employees in the US and the UK in particular for a number of years, French employees were historically more reticent to use hotlines. Often these are put in place at group level, were in English and the culture of sharing such facts with an employer was less common in France. Furthermore, in France, employees already had strong employee representation via works councils and trade union representatives, one of the roles of which is to present employee grievances to the employer.
However, in recent years and in particular following the global #MeToo movement, the use by employees of whistle-blowing hotlines is increasing in France and employees are increasingly seeing this as an effective means to bring concerns to the attention of their employers.
Data Subject Access Requests
Similar to the recent increase in the use of whistle-blowing hotlines by employees in France, there has been a marked upturn in the number of data subject access requests (DSARs) by employees in France.
These are permitted under Article 15 of the GDPR (General Data Protection Regulations – Regulation (EU) 2016/679) and permit an employee to request copies of the personal data which relates to the employee. The employer is required to respond within one month of the request, which may be extended by a further one month, in certain circumstances.
In theory, the request can be very wide, but in practice employers should seek to have the request limited as precisely as possible to the data which actually legitimately interests the employee. This can be done for example by agreeing with the employee the precise scope of the data request, where this is not already clearly defined by the employee. The employee only has the right to copies of documents with extracts containing their personal data, not necessarily the full unredacted document.
These requests can be made at any time in the life of the employment relationship, but are of course more commonly used by employees or former employees in situations where the employment relationship is deteriorating or where there is a conflict with the employer.
Such DSARs are therefore a means by which employees may seek to obtain copies of documents relating to them to which they may not otherwise have had access. Perhaps more importantly, the DSAR can be used as a litigation, or pre-litigation strategy by employees to try and put pressure on employers to settle cases. This is largely as a result of the fact that responding to a DSAR request, in particular where this is a very wide request, can be a very time-consuming and costly exercise for an employer and must be undertaken in a relatively short time period (one month, extended by one month in certain circumstances) to comply with the CNIL’s requirements.
It is therefore possible that the use of DSARs will increase also in the area of internal HR investigations, where employees may consider that they have an interest in seeking to obtain documents relating to them to which they may not otherwise have had access either in advance of, during or after the investigation.
The employer and investigation team should therefore be careful to ensure that any documents which are intended to be legally privileged are clearly marked as such to avoid disputes as to whether such documents are disclosable to employees in the event of a DSAR.
Issues in Relation to Anonymity
Anonymous alerts are now permitted in relation to whistle-blowing and in general in relation to alerts raised with an employer.
However, there are obviously usually practical difficulties in investigating these properly.
Nevertheless, if an employee requests to remain anonymous, this request must be respected. In practice, it is prudent to however inform the individual that, whilst the company will take all reasonable measures to respect anonymity, it cannot be excluded that other employees (in particular the subject of any alert and other interviewees) may suspect that they have made an alert.
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