Zimbabwe has a long history of arbitration, which can be traced back to British annexation, occupation and later colonisation. See Commercial Arbitration in Zimbabwe, by Davison Kanokanga (Juta & Co, Cape Town, 2020), pp 7–8.
The law and practice of commercial arbitration in Zimbabwe has existed for more than a century. A significant feature of the current arbitration regime after independence on 18 April 1980 was the adoption of the UNCITRAL Model Law on International Commercial Arbitration in Zimbabwe on 13 September 1996. See “25 Years of UNCITRAL Model Law in Zimbabwe” (2022), by Prince Kanokanga, in University of Zimbabwe Students Law Review, pp 147–187.
The adoption of the Model Law in Zimbabwe gave effect to domestic and international arbitration through the enactment of the Arbitration Act [Chapter 7:15], which has resulted in the increased use and practice of arbitration in Zimbabwe by both domestic and international parties.
In Zimbabwe, the Model Law applies to both domestic and international arbitration and commercial and non-commercial disputes. Domestic parties generally resort to the use of arbitration, which has thus become prevalent and is generally contractually stipulated by parties to both domestic and international transactions.
The government has also recommended the use of arbitration in many of the statutes that have been enacted, providing for compulsory arbitration. In fact, the Model Law in Zimbabwe is resorted to by domestic parties in resolving consumer disputes under the Consumer Protection Act [Chapter 14:14]. See “Consumer Arbitration in Zimbabwe: A Road Less Travelled” (2022), by Prince Kanokanga, in Midlands State University Law Review Special Issue, pp 8–34.
The Model Law also applies to employment and labour disputes pursuant to Section 98(2) of the Labour Act [Chapter 28:01].
Given that arbitration proceedings are private and confidential in nature and generally not published in Zimbabwe, it is difficult to determine whether there are any industries that have experienced significant international arbitration activity in recent years. However, a trend indicated by both the reported and unreported judgments of the superior courts in Zimbabwe is that the industries that have experienced the most significant arbitration activity in recent years include, but are not limited to:
The Commercial Arbitration Centre (CAC), established in 1996 in Harare, remains the most popular arbitration institution in Zimbabwe for Zimbabwean parties involved in international arbitration. Other domestic institutions include:
In March 2026, the government of Zimbabwe established the Victoria Falls International Arbitration Centre (VFIAC). It is the first statutorily enacted arbitration institution in Zimbabwe. Moreover, it is the first arbitral institution in Zimbabwe within an international financial services centre.
In enacting the Arbitration Act [Chapter 7:15], the legislature in Zimbabwe did not designate non-judicial authority with functions of arbitration assistance and supervision. In adopting the Model Law, the legislature designated the High Court of Zimbabwe as the sole designated judicial organ vested with the authority to perform the administrative and adjudicative functions concerning the Model Law in the country.
The Commercial Division of the High Court is a specialised court in Zimbabwe. It has jurisdiction to deal with the recognition and enforcement of arbitral awards of a business or commercial nature.
The Arbitration Act [Chapter 7:15] gave effect to the UNCITRAL Model Law and governs both domestic and international arbitration in Zimbabwe. The UNCITRAL Model Law was adopted with minor modifications.
The Arbitration Act [Chapter 7:15] has not been amended to incorporate the 2006 amendments. Section 2(3) of the Arbitration Act [Chapter 7:15], which came into effect on 13 September 1996, deals with the international origin and general principles set out in Article 2A of the UNCITRAL Model Law adopted in 2006. In interpreting the Model Law, an arbitral tribunal or a court in Zimbabwe is required to have regard to the travaux preparatories to the Model Law, and to the international origin of the Model Law so as to achieve international uniformity in its interpretation and application. See Mtetwa & Another v Mupamhadzi 2007 (1) ZLR 253 (S).
In Riozim Ltd & Another v Maranatha Ferrochrome (Pvt) Ltd & Another2022 (1) ZLR 276 (S), the Supreme Court of Zimbabwe held that arbitral tribunals and courts, in interpreting the Model Law, should be aware of the distinction between provisions that are of international application and the domestic modifications, which are only applicable in Zimbabwe.
Article 9 of the Model Law, as it applies to Zimbabwe, sets out a list of interim measures that the High Court can order, including an order securing the amount in dispute or the costs of the arbitral proceedings. See Dominion Trading FZ-LLC v Victoria Foods (Pvt) Ltd 2016 (2) ZLR 180 (H).
Moreover, where an arbitral tribunal has not yet been appointed and the matter is urgent, under Article 9(3)(a) of the Model Law as it applies to Zimbabwe, a party can apply to the High Court for interim measures. See Sakunda Energy (Pvt) Ltd v Barep Investments (Pvt) Ltd 2014 (2) ZLR 847 (H); and Northern Farming (Pvt) Ltd v Verga Merchants (Pvt) Ltd 2013 (2) ZLR 343. This means that the court is only authorised to intervene in limited instances set out in Article 9 of the Model Law. See Mostamai (Pvt) Ltd v Gwanda Rural District Council & Others 2020 (2) ZLR 789 (S).
Article 9(2) of the Model Law, as it applies to Zimbabwe, enumerates the interim measures that may be granted in Zimbabwe:
Under Article 10(2) of the Model Law, where a party to the arbitral proceedings has no place of business or habitual residence, and there is no agreement as to the number of arbitrators, there should only be one arbitrator. See Twynam Agricultural Group (Pvt) Ltd & Others v Tarisiro Mining Investments (Pvt) Ltd & Another HH 405–16.
Under Article 15 of the Model Law as it applies to Zimbabwe, unless the parties to the dispute agree otherwise, repetition of hearings is mandatory where a substitute arbitrator is appointed. In Zimbabwe, a substitute arbitrator is divested of authority to amend, vary or supplement and earlier decision or award by another arbitrator. See Zesa Holdings (Pvt) Ltd v Utah 2018 (1) ZLR 593 (S).
Article 19 of the Model Law, as it applies to Zimbabwe, provides that witnesses giving evidence – and every other person appearing before an arbitral tribunal – are granted the same privileges and immunities as witnesses and legal practitioners appearing before a court of law.
Under Article 24 of the Model Law as it applies to Zimbabwe, a party to the proceedings may appear or act in person or be represented by another person of their choice. See ZAOGA v Mashonganyika 2018 (2) ZLR 74 (S).
Article 25 of the Model Law, as it applies to Zimbabwe, deals with the concept of want of prosecution in arbitral proceedings in respect of which an arbitral tribunal has discretion to dismiss the claim or give directions, with or without the conditions for rapid determination of the claim. See Stonewell Searches (Pvt) Ltd v Stone Holdings (Pvt) Ltd & Others 2020 (1) ZLR 250 (H) and Stonewell Searches (Pvt) Ltd v Stone Holdings (Pvt) Ltd & Others 2021 (1) ZLR 437 (S).
Article 27 of the Model Law, as it applies to Zimbabwe, is a modified provision dealing with court assistance in taking evidence. See “The High Court’s Jurisdiction in Taking Evidence in Arbitral Proceedings” (2022), by Prince Kanokanga, in Midlands State University Law Review Special Issue, pp 56–77.
Under Article 31(5) of the Model Law, as it applies to Zimbabwe, an arbitral tribunal is empowered to fix and allocate the legal and other expenses of the parties, the fees and expenses of the arbitral tribunal and other expenses related to the arbitral proceedings. See San He Mining Zimbabwe (Pvt) Ltd v ZIMASCO (Pvt) Ltd & Another HH 28-24.
Unless otherwise agreed by the parties, an arbitral tribunal under Article 31(6) of the Model Law, as it applies to Zimbabwe, has discretion to award interest at such rate, and on such sum and for such period, as may be specified in the award. See Henks Construction (Pvt) Ltd v Zimbabwe Defence (Pvt) Ltd 1998 (1) ZLR 49 (SC).
Article 31(7) of the Model Law, as it applies to Zimbabwe, specifies the various types of arbitral awards that an arbitral tribunal can grant with the consent of the parties, including an interim award, interlocutory award and partial award. See Zimbabwe Electricity Transmission and Distribution Company (Pvt) Ltd v Masawi & Another 2020 (1) ZLR 1296 (H).
Lastly, Articles 34(5) and 36(3) of the Model Law in Zimbabwe are avoidance of doubt provisions, in respect of which an arbitral award may be found to be in conflict with the public policy of Zimbabwe. See UNCITRAL Model Law on International Commercial Arbitration: A Commentary on the Zimbabwean Arbitration Act [Chapter 7:15], by Davison Kanokanga and Prince Kanokanga (Juta & Co, Cape Town), pp 405–411.
There have been no changes to the national arbitration law in Zimbabwe, nor is there any pending legislation that may change the arbitration landscape in Zimbabwe. The last amendments or modifications were effected by the General Law Amendment (No 2) Act, 2002.
Under Zimbabwean law, an arbitration agreement must be made in writing to be enforceable. This requirement is satisfied under the laws of Zimbabwe where the parties sign the agreement or there is an exchange of letters, telex, telegrams or other means of communication that provides a record of the agreement between the parties. See Tel-One (Pvt) Ltd v Capital Insurance Brokers (Pvt) Ltd 2016 (1) ZLR 18 (H).
Under Zimbabwean law, the courts will enforce an arbitration agreement if the parties clearly and unequivocally agree to arbitration. See Chimedza v City of Harare & Others 2020 (1) ZLR 282 (H) and Jimbata (Pvt) Ltd v Zimbabwe Mining Development & Another SC 2-23.
Section 4(2) of the Arbitration Act [Chapter 7:15] specifies the matters that cannot be referred to arbitration as follows.
Prior to 10 December 2019, under Section 4(f) of the Arbitration Act [Chapter 7:15], consumer disputes were not arbitrable unless the consumer had, by means of a separate agreement, consented to the arbitration. Under Section 60 of the Consumer Protection Act [Chapter 14:14], consumer disputes can be resolved by arbitration in accordance with the Arbitration Act [Chapter 7:15].
The Zimbabwean courts have adopted a pro-arbitration stance towards the enforcement of arbitration agreements and recognise an arbitration agreement as a separate and distinct agreement within a contract. See Conplant Technology (Pvt) Ltd v Wentspring Investments (Pvt) Ltd 2015 (2) ZLR 907 (H). The courts generally follow the principle of party autonomy. Where the parties to the contract have not expressly chosen the law governing the arbitration agreement, Zimbabwean Courts will apply conflict of laws principles to determine the applicable law.
With respect to enforcement, the general trend in the Zimbabwean courts has been to give effect to the intention of the parties to resolve their disputes by way of arbitration unless the arbitration agreement is null, void, inoperative or incapable of being performed. See Waste Management Services (Pvt) Ltd v City of Harare 2000 (1) ZLR 172 (H). However, for the court to enforce an arbitration agreement, a party has to make a request to the court for stay of proceedings, and if there is no request for stay of proceedings and referral to arbitration, the court will generally have jurisdiction to hear and determine the matter. See Recoy Investments (Pvt) Ltd v Tarcon (Pvt) Ltd 2011 (2) ZLR 65 (H).
Under Zimbabwean law, and prior to the adoption of the Model Law, the courts have held that an arbitration clause may still be valid even if the rest of the contract in which it is contained is invalid. See Scriven Bros v Rhodesian Hides & Produce Co Ltd 1943 AD 393.
Article 16(1) of the Model Law was adopted into Zimbabwe law through the enactment of the Arbitration Act [Chapter 7:15]. As a result, the doctrine of separability is a part of Zimbabwean law. See Chartpril Enterprises (Pvt) Ltd & Another v Elnour United Engineering Group (Pvt) Ltd & Another HH 602–21.
The Arbitration Act [Chapter 7:15] does not limit the party’s autonomy to select arbitrators in Zimbabwe.
Article 11 of the Model Law provides a default procedure for the appointment of arbitrators. See Chiyayi & Others v Baxter Paints (Pvt) Ltd & Another HH 325–22. It applies in situations where the parties fail to agree on the procedure and where an arbitration agreement does not provide a method for selecting arbitrators. See Zimbabwe Electricity Supply Authority v Bikita Minerals (Pvt) Ltd 2001 (1) ZLR 438 (H).
The default procedure in Article 11 of the Model Law also applies to multiparty arbitrations in Zimbabwe.
The Zimbabwe courts will only intervene in the selection of arbitrators where:
In such circumstances, a party is able to approach the High Court for assistance. See Powertel Communications (Pvt) Ltd v Dandemutande Investments (Pvt) Ltd HH 454-25 and Netone Cellular (Pvt) Ltd v Muchenje HH 720-25.
In Stewart v City of Harare 1984 (2) ZLR 72 (HC), it was held that when seeking the court’s intervention in the selection of arbitrators, it is advisable for the party making the application to furnish the court with the proposed names of the arbitrators and the names of the persons who may have already been considered and rejected by the parties, if any, together with a short curriculum vitae (CV) that sets out the proposed arbitrator’s experience, skills and qualifications.
In Zimbabwe, the grounds and procedure for the removal of arbitrators are governed by Articles 12–14 of the Model Law. See Musonzoa (Pvt) Ltd v Standard Fire & General Insurance Co (Pvt) Ltd & Another 2002 (1) ZLR 535 (H) and EBI Zimbabwe (Pvt) Ltd v Old Mutual Unit Trusts (Pvt) Ltd & Another 2009 (1) ZLR 356 (H). For instance, an arbitrator may be challenged when he or she does not satisfy the qualifications or requirements agreed upon by the parties. See Pomelo Mining (Pvt) Ltd v Annadale Trust & Another 2019 (1) ZLR 119 (H). Furthermore, there may be reasonable grounds to doubt the arbitrator’s impartiality or independence.
An arbitrator may be removed where he or she has become de facto (factual inability) or de jure (legal incapacity) unable to perform their duty, and/or where the arbitrator unjustifiably delays the performance of their duties. See Grain Marketing Board v Binga Guru (Pvt) Ltd 1985 (2) ZLR 147 (H) 152A-B.
Under Article 12 of the Model Law, an arbitrator must be independent and impartial, and is required to disclose any circumstances that may give rise to justifiable doubts as to their independence or independence. This is a continuing obligation throughout the proceedings. See Econet Wireless (Pvt) Ltd v Tendayi 2020 (1) ZLR 915 (S).
The principle of competence-competence is applicable in Zimbabwe. Under Article 16(1), an arbitral tribunal may rule on its own jurisdiction, including any objections with respect to the existence or validity of the arbitration agreement.
Under Article 16 of the Model Law, the High Court can intervene where an arbitral tribunal has made a determination/decision on a preliminary question as to jurisdiction. The High Court may also intervene under Article 16 of the Model Law on a decision or determination rendered by an arbitral tribunal that it is exceeding the scope of its authority.
Under Article 16 of the Model Law, the right to challenge the jurisdiction of the arbitral tribunal is granted only once the tribunal has made a ruling on his or her determination on jurisdiction. In Gumbo v The Gas Boys (Pvt) Ltd HH 194-22, it was held to be illogical for an arbitral tribunal to proceed to hear the merits of a case only to later rule that he or she had no jurisdiction to do so.
The deadline of 30 days for bringing a review to the High Court on the issue of jurisdiction applies when the arbitral tribunal rules on jurisdiction as a preliminary question. See Chinhoyi Municipality v Mangwana & Partners & Another 2016 (2) ZLR 42 (H). Where a party does not bring a review under Article 16(3) of the Model law, it is deemed to have acquiesced to the decision or determination on jurisdiction. See Zimbabwe Cricket v Harare Sports Club & Another SC 27-22.
In Zimbabwe, arbitral proceedings do not in themselves fall within the scope of judicial review. The question of admissibility, which is related to the claim, and the question of jurisdiction, which is concerned with the power of the tribunal, are considered de novo in Zimbabwe.
Under Zimbabwean law, the courts will generally stay proceedings and refer a matter to arbitration, unless the arbitration agreement is null and void, inoperative or incapable of being performed.
The Arbitration Act [Chapter 7:15] does not address the issue of third parties who are not a party to an arbitration agreement nor signatories to the contract containing the arbitration agreement. Notwithstanding the fact that the Arbitration Act [Chapter 7:15], which incorporated the Model Law in Zimbabwe, does not address the issue of third parties, the non-consensual theory of law appears to have been adopted in Zimbabwe. It includes the alter ego principle (group of companies), and the principles of estoppel and succession.
In terms of the non-consensual theory, the concept of piercing the corporate veil is regarded as being applicable in arbitration. In StarAfrica Corporation Ltd v Zimbabwe Sugar Refinery Workers Union 2021 (1) ZLR 818 (S), the Supreme Court of Zimbabwe upheld a decision by an arbitrator piecing the corporate veil.
Article 31(7) of the Model Law, as it applies to Zimbabwe, is a modified provision that sets out the different types of arbitral awards that an arbitral tribunal in Zimbabwe can make. This includes interim, interlocutory and partial awards. See Zimbabwe Electricity Transmission and Distribution Company (Pvt) Ltd v Masawi & Another 2020 (1) ZLR 1296 (H). These awards are accorded their appropriate status.
Under Zimbabwean law, the court’s role in arbitration is limited. The supportive role of the court with regard to preliminary or interim relief in arbitral proceedings in Zimbabwe is provided for in Articles 9 and 17 of the Model Law. The types of interim measures that are permitted include:
The High Court of Zimbabwe generally will not grant preliminary or interim relief where:
The High Court of Zimbabwe may grant preliminary or interim relief in support of arbitration proceedings seated outside of Zimbabwe.
The Arbitration Act [Chapter 7:15] does not provide for emergency arbitration. Urgent relief must therefore be sought either from the arbitral tribunal once constituted or directly from the High Court.
Zimbabwean law allows both courts and arbitral tribunals to order security for costs. Furthermore, the courts may also make an order for a deposit in respect of the fees and costs of the arbitration.
Subject to the Arbitration Act [Chapter 7:15], the parties are free to agree on the procedure to be followed by the arbitral tribunal in conducting the proceedings. See Walenn Holdings (Pvt) Ltd v Lloyd & Another 1996 (2) ZLR 383 (H). The High Court in City of Harare v Univern Enterprises (Pvt) Ltd & Another HH 346-23 cautioned parties on the need for good faith in agreeing on the rules or procedure of the proceedings, and to frame, if possible, the terms in elaborate terms.
Zimbabwean law does not prescribe any rigid procedural steps for arbitration. The procedural steps are generally set out in the arbitration agreement on the institutional rules.
Under Article 12 of the Model Law, arbitrators in Zimbabwe are required to be independent and impartial. Furthermore, throughout the arbitral proceedings, an arbitral tribunal has an ongoing duty to disclose any circumstances that are likely to give rise to justifiable doubts as to their independence or impartiality.
Under Article 14 of the Model Law, arbitrators have a duty to conduct the proceedings with reasonable dispatch. Article 18 of the Model Law requires arbitrators to treat the parties with equality and to be given a full opportunity to present their cases.
Under Article 24(1) of the Model Law, where a party requests an oral hearing, the tribunal is required to hold such hearing. The arbitrator has a duty to ensure that parties are given sufficient advance notice of any hearing or of any meeting. See Makonye v Ramodimoosi & Others 2014 (1) ZLR 111 (H).
In Zimbabwe, an arbitrator has a duty to determine a dispute and render a decision based on the terms of reference. See Delta Operations (Pvt) Ltd v Origen Corporation (Pvt) Ltd 2007 (2) ZLR 81 (S). An arbitrator cannot come up with his or her own terms of reference. See Alliance Insurance Ltd v Imperial Plastics (Pvt) Ltd & Another 2017 (1) ZLR 459 (S).
In addition, arbitrators have the power to set up procedural meetings and organise the arbitral proceedings, administrative support for the arbitral tribunal, means of communication between the parties and interim measures where the parties fail to agree.
Article 24(4) of the Model law, as it applies to Zimbabwe, provides that at any hearing or meeting of the arbitral tribunal seated in Zimbabwe, a party to the arbitral proceedings may appear or act in person or be represented by another other person of their choice. See ZAOGA v Mashonganyika 2018 (2) ZLR 74 (S). This allows any person (including a foreign representative) to represent a party in arbitral proceedings in Zimbabwe. The Arbitration Act [Chapter 7:15] does not set out any particular qualifications or other requirements for the representation of parties in Zimbabwe.
Zimbabwean law does not provide a detailed statutory framework governing the collection and submission of evidence. The collection and submission of evidence in arbitral proceedings in Zimbabwe is generally agreed upon by the parties or set out in the rules of the appointing authority – or, in the absence of any agreement of rules, at the discretion of the arbitral tribunal.
Unless otherwise agreed by the parties, an arbitral tribunal pursuant to Article 19(2) of the Model Law has the power to determine the admissibility, relevance, materiality and weight of any evidence. See Giya v Ribi Trading 2014 (1) ZLR 103 (H). In Zimbabwe, parties who have chosen arbitration are not bound by the strict evidential rules applied by the courts.
Article 27 of the Model Law confers power on an arbitral tribunal to issue a subpoena to compel the attendance of a witness before an arbitral tribunal, or to produce documents. However, as a general rule, an arbitral tribunal requires the assistance of the High Court. See “The High Court’s Jurisdiction in Taking Evidence in Arbitral Proceedings” (2022), by Prince Kanokanga, in Midlands State University Law Review Special Issue, pp 56–77.
In Zimbabwe, arbitration proceedings are generally considered confidential. However, confidentiality is not absolute. Where a party seeks to either set aside the arbitral award or to have the award recognised and enforced, the arbitral record of proceedings is generally an annexure to the court papers and therefore a part of the court record, which is open to inspection, thereby potentially limiting confidentiality to that extent.
Under Article 31 of the Model Law, an arbitral award rendered in an arbitration seated in Zimbabwe must satisfy the following formal requirements.
There are no statutory time limits on the delivery of an award in Zimbabwe. Issues to do with time limits generally arise from the applicable institution’s rules – including procedural rules. An award is deemed to have been received by a party in Zimbabwe when it has been set or delivered to the recipient. See Willoughby’s Investments (Pvt) Ltd v Peruke Investments (Pvt) Ltd & Another 2014 (1) ZLR 501 (H).
The Arbitration Act [Chapter 7:15] in Zimbabwe does not prescribe any limitations on the types of remedies that an arbitral tribunal may award. Generally, in Zimbabwe an arbitral tribunal has broad discretion and may grant any relief or remedy that is available under the substantive law governing the dispute, subject to public policy and arbitrability considerations in Zimbabwe.
In Zimbabwe, parties have the autonomy to decide on issues relating to the recovery of interest and legal costs. In the absence of an agreement by the parties, the costs and expenses of an arbitration, including the legal and other expenses of the parties, the fees and expenses of the arbitral tribunal and other expenses related to the arbitral tribunal, are generally fixed and allocated by the arbitrator in his or her award.
Where an arbitral award does not deal with the issue of costs, the general position in Zimbabwe is that each party bears its own legal costs and other expenses, and the parties to the proceedings are jointly liable in equal share to pay the fees and expenses of the arbitral tribunal and any other expenses related to the arbitration. See Farpin Investments (Pvt) Ltd v NetOne Cellular (Pvt) Ltd & Another HH 28-16.
Furthermore, an arbitral tribunal under Article 31(6) of the Model Law, as it applies to Zimbabwe, has discretion to award interest at such rate, and on such sum and for such period, as may be specified in the award. See Henks Construction (Pvt) Ltd v Zimbabwe Defence (Pvt) Ltd 1998 (1) ZLR 49 (SC).
The Arbitration Act [Chapter 7:15], which applies to both domestic and international arbitration, recognises arbitration as final and binding in Zimbabwe. As a result, under Zimbabwean law an arbitral award cannot be appealed against – and neither can one institute review proceedings. See Ropa v Reosmart Investments (Pvt) Ltd & Another 2006 (2) ZLR 283 (S).
A party aggrieved by an award is not without recourse. See TN Harlequin Luxaire Ltd & Another v Quest Motors Manufacturing (Pvt) Ltd 2019 (2) ZLR 652 (S) and Zimbabwe Manpower Development Fund v Vengesai & Another 2019 (2) ZLR 1132 (S). It may challenge an award under the limited grounds set out in Article 34 of the Model law, which can be summarised as follows:
An application to set aside an award in Zimbabwe must be made within three months from the date on which the award was received by the party wishing to have it set aside. See Courtesy Connection (Pvt) Ltd & Another v Mupamhadzi 2006 (1) ZLR 479 (H).
Section 60(8) of the Consumer Protection Act [Chapter 14:44], however, provides that any person aggrieved by the decision of the arbitrator may appeal to the High Court within 30 days.
There is nothing in the Arbitration Act [Chapter 7:15] that precludes parties to international arbitration seated in Zimbabwe from agreeing to a second arbitral tribunal, such as an Award Review Tribunal (ART). In theory, parties and the legislature can enlarge the jurisdiction of the courts to accommodate appeals and reviews.
The standard of judicial review in Zimbabwe is generally deferential rather than de novo. The courts in Zimbabwe respect the principle of party autonomy and finality of arbitration. See Zimbabwe Manpower Development Fund v Vengesai & Another 2019 (3) ZLR 1132 (S). The courts will only interfere on the limited grounds set out in Articles 34 and 36 of the Model Law, so as to ensure international uniformity in application of the Model Law, taking into account its international origin. See Pamire & Others v Dumbutshena N.O. & Another 2001 (1) ZLR 123 (H) and Decimel Investments (Pvt) Ltd v Arundel Village (Pvt) Ltd & Another 2012 (1) ZLR 581 (H).
Zimbabwe is a ratified signatory to the 1958 New York Convention on the Recognition and Enforcement of Foreign Arbitral Award.
The procedure for enforcing an arbitral award, whether domestic or international, requires a formal application to the High Court. See Mandikonza & Another v Cutnal Trading (Pvt) Ltd & Others 2004 (2) ZLR 340 (H). The application is generally in the form of a chamber application. See Lowveld Rhino Trust v Dhlomo-Bhala 2020 (1) ZLR 457 (S).
The party applying for recognition and enforcement has an obligation to attach the award (if foreign, an authenticated copy) and the arbitration agreement. See Botha v Gwanda Rural District Council 2018 (1) ZLR 652 (H). Where the arbitration agreement or award is in a foreign language, an authenticated sworn translation in English is required.
The courts in Zimbabwe will generally recognise and enforce an international award as if it were a domestic award. See Transcom Sharaf Mozambique Lda v Manyame Milling Co (Pvt) Ltd 2019 (2) ZLR 102 (H). and Gwanda Rural District Council v Botha 2020 (2) ZLR 1164 (S). Where an application for the setting aside or suspension of an award has been made, the courts in Zimbabwe will generally adjourn the proceedings pending the determination of those proceedings.
In a significant number of the decisions in Zimbabwe where the courts had to make pronouncements, many of them had to do so with the public policy defence. The superior courts in Zimbabwe have now commented on the meaning of the term of public policy. See Augur Investments OU v Fairclot Investments (Pvt) Ltd & Another 2019 (1) ZLR 218 (S) and Zesa Holdings (Pvt) Ltd v Clovgate Elevator Co (Pvt) Ltd 2020 (1) ZLR 1182 (H).
The Supreme Court in Zimbabwe Electricity Supply Authority v Maposa 1999 (2) ZLR 452 (SC) held that decisions of courts under the 1958 New York Convention relating to public policy afford persuasive guidance in interpreting the Model Law in Zimbabwe, but in the event of a direct conflict, the public policy of Zimbabwe must prevail.
The Arbitration Act [Chapter 7:15] does not specifically provide for class action or group arbitration in Zimbabwe. A class action is defined as a form of legal proceeding under the Class Actions Act [Chapter 8:17]. Arbitration proceedings in Zimbabwe do not fall within the definition of legal proceedings. See Metallon Gold Zimbabwe (Pvt) Ltd & Another v Gura 2016 (1) ZLR 509 (H).
Legal practitioners practising as arbitrators in Zimbabwe are bound by the ethical and professional standards designed by the appointing authority, if any, and those set out in the Legal Practitioners Act [Chapter 27:07] and the Legal Practitioners (Code of Conduct) By-Laws, 2018. Other professional persons who act as arbitrators in arbitration proceedings in Zimbabwe are governed by the codes of ethics and/or regulations applicable to their professions, or as set out by the relevant Regulatory Authority.
In Zimbabwe, there are currently no restrictions or regulations on third-party funders.
The Arbitration Act [Chapter 7:15] does not provide for the consolidation of arbitration proceedings.
In Zimbabwe, the general principle is that only the parties to the arbitration agreement or award are bound by it.
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Building Institutional Capacity: The Evolution of Zimbabwe’s Arbitration Landscape
Foundations of arbitration in Zimbabwe
Arbitration in Zimbabwe is currently governed by the Arbitration Act Chapter 7:15 which is based on the UNCITRAL Model Law. Zimbabwe was one of the first African countries to adopt the model law, having adopted it into its regulatory framework in 1996. Zimbabwe is also a party to the New York Convention and arbitral awards issued in its institutions are easily enforceable in over 170 jurisdictions worldwide.
This regulatory framework has been reinforced by a judiciary that has consistently upheld the validity of arbitration agreements. In the leading case of Cargill Zimbabwe v Culvenham Trading Pvt Ltd (2006) 1 ZLR 381 (H), the High Court affirmed that proceedings brought in breach of a valid arbitration agreement will be stayed in favour of arbitration. Zimbabwean jurisprudence on arbitration has travelled beyond Zimbabwe’s borders, with Zimbabwean authority being cited with approval by courts in South Africa and Ghana. This is testament to the fact that the country’s arbitral jurisprudence is regarded as a credible reference point on the continent. From a legal and regulatory perspective, Zimbabwe has always been a pro-arbitration jurisdiction.
The development of an effective arbitration jurisdiction depends on more than the existence of modern arbitration laws. While an appropriate legislative framework and a supportive judiciary remain fundamental, arbitral institutions also play an important role in the development of an arbitration ecosystem. By providing administrative support, established procedural frameworks, mechanisms for the appointment of arbitrators and other forms of institutional assistance, arbitral institutions can enhance the efficiency, accessibility and credibility of arbitration. They may also contribute to the development of arbitration expertise and assist in positioning a jurisdiction as an attractive venue for the resolution of domestic and international commercial disputes.
Zimbabwe’s arbitration landscape is undergoing notable institutional development. Alongside established institutions such as the Commercial Arbitration Centre, other institutions, including the Africa Institute of Mediation and Arbitration and the Alternative Dispute Solutions Centre, have contributed to the diversification of the country’s dispute-resolution landscape, while the recent establishment of the Victoria Falls International Arbitration Centre marks a further development in Zimbabwe’s institutional arbitration framework. This article examines the evolving institutional dimension of Zimbabwe’s arbitration ecosystem, focusing on the growth and diversification of arbitral institutions and considering how these developments may enhance Zimbabwe’s attractiveness as a seat, venue and institutional base for arbitration in the Southern African region.
Zimbabwe’s arbitral institutions
Drawing from its strong regulatory environment, Zimbabwe’s arbitration landscape is maturing from a single-track domestic system into a more layered ecosystem, with the modernisation of its established institutions and a new internationally oriented centre entering the playing field. Recent developments in Zimbabwe point to a growing institutional dimension to the country’s arbitration landscape. The Commercial Arbitration Centre has provided an institutional framework for the administration of commercial arbitration in Zimbabwe, while the establishment of the Victoria Falls International Arbitration Centre represents a more recent development within the context of the Victoria Falls International Financial Services Centre. Together, these developments illustrate the growing importance of institutional infrastructure in the development of arbitration in Zimbabwe.
The Commercial Arbitration Centre Harare, Zimbabwe
The Commercial Arbitration Centre (CAC) was established in 1995 and is the oldest arbitral institution in Zimbabwe. It administers disputes across all commercial sectors. CAC’s offering is not confined to arbitration alone. In January 2025, CAC introduced a new procedural framework, launching its in-house Mediation and Arbitration Rules. The new CAC rules make provision for an emergency arbitrator procedure, an expedited track for disputes under USD50,000, and provides for multi-party and multi-contract arbitrations. CAC also administers mediation as a confidential, interest-based process in which parties retain full control over the outcome, with an independent CAC mediator facilitating a mutually acceptable resolution. For disputes turning on purely technical, financial or valuation questions rather than legal questions, CAC also offers expert determination under which an expert from the relevant field delivers a binding determination on an agreed question on a faster and less formal basis than arbitration. This three-track structure gives parties a graduated set of options including a combination of both mediation and arbitration allowing parties to move seamlessly from mediation to arbitration if settlement fails. CAC also maintains purpose-designed hearing facilities in both Harare and Bulawayo (the two largest cities in Zimbabwe) equipped for both in-person, virtual and hybrid facilities. CAC has also signed a co-operation agreement with the Arbitration Foundation of South Africa demonstrating a deliberate move towards greater regional integration. Given these new developments, CAC measures credibly against other regional and international institutions as it has developed:
Africa Institute of Mediation and Arbitration and the Alternative Dispute Solutions Centre
Zimbabwe’s institutional arbitration landscape is not confined to the Commercial Arbitration Centre. The Africa Institute of Mediation and Arbitration (AIMA), established in 2013, has also contributed to the development of institutional arbitration and mediation in Zimbabwe. Its panel of arbitrators and mediators includes retired judges and practitioners drawn from a range of professional backgrounds, including members and fellows of the Chartered Institute of Arbitrators. This provides parties with access to a pool of qualified neutral adjudicators with judicial, legal and commercial experience.
The Alternative Dispute Solutions Centre (ADSC), established in 2020, has added a further dimension to Zimbabwe’s institutional dispute-resolution landscape. ADSC has placed particular emphasis on training and capacity building. Its establishment was expressly linked to the need to develop the skills of current and prospective ADR practitioners, and it subsequently entered into a collaborative arrangement with the Law Society of Zimbabwe to provide ADR training to legal practitioners following the identification of a significant demand for arbitration training. ADSC’s focus on capacity building is significant because the development of an arbitration jurisdiction depends not only on the existence of institutions capable of administering disputes, but also on the availability of suitably trained arbitrators, counsel and other ADR practitioners. ADSC is also a membership-based institution distinguishing it from CAC and AIMA, further illustrating the different institutional models emerging within Zimbabwe’s dispute-resolution landscape.
Together, these three institutions give Zimbabwean and cross-border parties a genuinely differentiated set of choices from the depth and infrastructure at the CAC, to the judicial pedigree and speed at AIMA, and a training-oriented, membership-based model at ADSC. Rather than a single default option, the Zimbabwean institutional arbitration market offers a diversification that itself speaks to growth of the country’s arbitration market.
Victoria Falls International Arbitration Centre: A new institutional development
The most recent addition to the Zimbabwean institutional landscape is the proposed Victoria Falls International Arbitration Centre (VFIAC), which forms part of the broader Victoria Falls International Financial Centre (VFIFC), an initiative designed to establish Victoria Falls as an international financial jurisdiction and a gateway for global capital and investment into Zimbabwe, the Southern African region and Africa more broadly.
The vision underpinning the VFIFC extends beyond the establishment of a conventional financial centre. Rather, it contemplates the development of an integrated financial ecosystem capable of servicing domestic, regional and international markets and connecting global capital with investment opportunities across Zimbabwe and the wider African continent. The VFIFC seeks to provide a transparent, regulated and innovative environment supporting cross-border investment, financial innovation and sustainable economic growth.
To this end, the VFIFC contemplates a broad range of financial and related services including capital markets and securities trading; insurance and reinsurance; financial technology; mining investment and resource finance; gaming and tourism finance; and international arbitration and dispute resolution.
The inclusion of dispute resolution within this broader ecosystem reflects the recognition that an international financial jurisdiction requires not only institutions through which commercial and financial activity can be undertaken, but also credible mechanisms for the efficient and effective resolution of disputes arising from that activity.
It is against this background that the development of a dedicated dispute-resolution facility was contemplated. The proposed framework places arbitration at the centre of the dispute-resolution architecture for the VFIFC and culminated in the promulgation of the Banking (Victoria Falls International Financial Services Centre) (Arbitration) Regulations, 2026, Statutory Instrument 66 of 2026, which establishes the legal and regulatory framework for the VFIAC.
The VFIAC is particularly significant within Zimbabwe’s arbitration landscape as it is the first arbitration centre to be established through a specific statutory instrument. Its creation therefore represents a departure from the existing institutional arbitration landscape in the country, in which arbitration centres have generally been established as private or membership-based institutions rather than through a dedicated statutory and regulatory framework.
The establishment of the legal framework should, however, be distinguished from the commencement of the Centre’s operations. Although the regulatory architecture is already in place, the VFIAC has not yet commenced operations and is not presently accepting case filings. Its operationalisation forms part of Phase II of the operationalisation of the VFIFC, with the initial phase having focused primarily on establishing the VFIFC’s core regulatory and supervisory functions and developing the necessary institutional capacity.
The next phase is expected to focus on putting in place the institutional infrastructure necessary for the VFIAC to function as an operational arbitration centre. This includes the appointment of a Registrar, followed by the progressive recruitment of other personnel required to support the Centre’s operations, including case-management and administrative staff.
The constitution of a roll or panel of arbitrators will also form an important part of the operationalisation process. Recruitment has not yet commenced, and the detailed eligibility criteria, qualifications and appointment procedures remain to be developed. However, the envisaged model is one in which arbitrators are drawn from a pool of suitably qualified domestic and international professionals with relevant experience and expertise, particularly in financial services, cross-border commercial and international disputes. In developing the appointment framework, due regard will be had to Zimbabwe’s applicable international obligations, internationally recognised principles and best practices in international arbitration, with a view to promoting the independence, impartiality, competence and international credibility of the VFIAC. The international character of the VFIAC also contemplates the inclusion of appropriately qualified arbitrators with relevant international and cross-border experience.
This vision also extends to the development of dedicated, state-of-the-art hearing facilities in Victoria Falls capable of accommodating disputes involving both domestic and international parties. At the same time, the VFIAC is envisaged as a modern and internationally accessible institution whose operational framework will accommodate virtual and hybrid proceedings where appropriate. The intended model is therefore not exclusively physical or virtual, but one capable of facilitating in-person, remote and hybrid hearings depending on the nature and circumstances of the dispute and the requirements of the parties.
Accordingly, while the VFIAC remains at an early stage of its institutional development, its establishment represents an important development in Zimbabwe’s dispute-resolution landscape. It reflects an attempt to embed international arbitration within the infrastructure of a purpose-built international financial jurisdiction and, once operational, has the potential to serve disputes arising not only from activities conducted within the VFIFC, but also from the broader financial, commercial and cross-border transactions that the Centre seeks to attract.
Key features of VFIAC arising from its establishing regulations
A reading of the regulations establishing the VFIAC illustrates the following key features that will govern its operations.
The VFIAC is not presented merely as another domestic arbitration institution. Its establishment within an international financial services centre, combined with its express accommodation of investment treaty disputes and a specialised Arbitration Tribunal/Appeals Tribunal structure, suggests an effort to create a more internationally oriented and institutionally integrated dispute-resolution framework.
From institutional capacity to regional relevance
The above developments all point to Zimbabwe strengthening and deepening its arbitration capacity. What was mainly a single institution system primarily focusing on the appointment of arbitrators, has over the years evolved into a genuinely differentiated landscape capable of servicing a wide range of actors with varying dispute resolution or institutional needs. The ambitious establishment of VFIAC has the potential to significantly strengthen the Zimbabwean arbitration market with its expansion to expressly cater for investment disputes as well as the establishment of a fully enclosed dispute resolution ecosystem spanning from the appointment of arbitrators, the determination of disputes as well as incorporating an appeals tribunal.
Reaching hub status is not only dependent on the existence of institutions, but is driven by a number of interrelated factors including sustained judicial support for arbitration agreements and awards, institutions building their track records through publicly available information regarding case load and statistics and for the VFIAC specifically, a successful completion of the second phase of its institutionalisation.
While none of this is guaranteed, the Zimbabwean trajectory is clear and mirrors the wider continental trend where jurisdictions such as Rwanda, Kenya and Nigeria have similarly paired legislative reform with institutional modernisation in search of regional hub status. The question this raises for Zimbabwe is not whether its arbitration architecture has grown, as it clearly has, but whether this growth can be translated into genuine market share against established African seats.
All of these developments are taking place against a background of increased commercial and investment activity in the country, which has the potential to give the Zimbabwean arbitration market real commercial value. The work of the Zimbabwe Investment and Development Agency in promoting and driving the growth of investment into various sectors in the country including mining, tourism and manufacturing is in precisely the capital intensive, contract heavy sectors that generate the type of disputes that confidential institutional arbitration is designed to resolve. For parties structuring transactions in and through Zimbabwe, the institutional developments taking place, supportive judiciary, active investment promotion agency and dedicated international financial services centre give real grounds to consider Zimbabwe as a seat and location for arbitration rather than defaulting to the commonly used seats. Zimbabwe’s arbitration architecture is increasingly being defined by a supportive and maturing ecosystem, a development that counsel and parties structuring agreements would do well to watch closely, not as a concession to convenience, but as a reflection of a truly capable arbitration framework.
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