Kenya operates a self-assessment tax system, with taxpayers shouldering the ultimate responsibility to correctly register for tax obligations, determine their tax liabilities, file the requisite tax returns within the statutory timelines and make the requisite payments.
Tax controversies are largely triggered by taxpayers’ actions or inactions. Such acts and omissions include tax refund applications, erratic filing of tax returns, filing of tax returns without corresponding tax payments, failure to register for tax obligations despite having attained the set thresholds, claiming large amounts of capital allowances or failure to comply with statutory invoicing requirements (electronic tax invoice management system; eTIMS). Changes in law and a taxpayer’s risk profile may also give rise to controversies.
These circumstances often trigger tax audits and compliance checks by the Kenya Revenue Authority (KRA). Any discrepancies or suspected irregularities identified during the processes often lead to checks. These are crystallised by the KRA issuing assessments that may take various forms, including amended assessments, default assessments or advance assessments. Taxpayers have the right to challenge tax assessments through the KRA’s internal dispute resolution mechanism, the Tax Appeals Tribunal (the “Tribunal”), which is a quasi-judicial forum, and at the Kenyan courts.
Currently, tax controversies arise out of all tax heads including corporate income tax, capital gains tax, value added tax (VAT), custom duties, excise duty, pay as you earn (PAYE), withholding tax and transfer pricing.
The risk of tax controversy cannot be eliminated entirely, although it can be mitigated. Whilst there are no full-proof ways to mitigate the risk, some of the steps that taxpayers may take to reduce it include:
Since 2017, Kenya has been a member of the OECD/G20 BEPS Project Inclusive Framework, which formulated 15 action plans geared towards tackling tax avoidance, improving coherence of international tax rules and ensuring transparency of the global tax environment. Kenya has implemented some of the BEPS measures, including:
The implementation of BEPS-related measures has intensified tax controversies, largely due to interpretational issues occasioned by the changes in law.
There is generally no requirement to pay the taxes in dispute during the KRA internal dispute resolution phase or prior to lodging an appeal at the Tribunal. Where a tax assessment is upheld and the taxpayer intends to lodge an appeal at the High Court or the Court of Appeal, the courts will require the taxpayer to give security as a condition for stay of any enforcement action. The security may take the form of a bank guarantee from a commercial bank or cash payment of a percentage of the tax in dispute.
The KRA audit case selections are premised on four distinct approaches:
The law permits the KRA to only issue assessments within five years immediately following the last date of the reporting period to which the assessment relates. As a result, the KRA tends to match the scope of its audits with this five-year timeline. There is no five-year statutory limitation in instances where there is gross or wilful neglect, evasion or fraud by a taxpayer. In such instances, the scope of a KRA audit can extend beyond the five-year limitation period.
Once the KRA commences an audit, there is no statutory timeline within which it is required to conclude it. The five-year limitation does, however, incentivise the KRA to close out audits as soon as possible so as to ensure that any resultant assessments issued do not breach this timeline.
There is no statutory rule providing for the location where tax audits are carried out. The KRA has the discretion to conduct these on the taxpayers’ premises or at their own offices. The KRA also has discretion to seek the information it deems relevant to the audit. This may take the form of written documents, viewing certain aspects of a taxpayer’s electronic systems and oral interviews conducted with the taxpayer.
Managing information requests by the KRA during the tax audit exercise has a significant bearing on the ultimate outcome of the tax audit. Timely responses to such information requests is therefore key. It is highly advisable to have a single point of communication with the KRA during the course of a tax audit. It is also highly advisable to anticipate the potential risk areas and the quantum of tax liability that might crystallise on account of information to be provided to the KRA.
The KRA now has access to a lot more information, especially concerning the non-resident aspects of multinational groups that have a presence in Kenya. The KRA is collaborating with other tax jurisdictions with respect to the exchange of information for tax purposes.
A taxpayer undergoing a KRA audit should, as far as possible:
The audit may be concluded amicably but, in many instances, will lead to a tax dispute.
The administrative claim phase, which includes a response to preliminary audit findings and an objection to a tax assessment, is a mandatory requirement before initiating the judicial phase. A taxpayer who wishes to dispute an additional tax assessment shall do so by first lodging a notice of objection within 30 days of being notified of the assessment. This period may be extended on application by the taxpayer where the taxpayer was prevented from lodging an objection owing to illness, absence from Kenya or other reasonable cause and where the delay was not unreasonable.
The objection is treated as having been validly lodged where it is lodged within the statutory time, accompanied by supporting documentation, and states precisely the grounds of objection, the amendments required to be made, the reason for the amendments and where any undisputed taxes have been paid.
The objection stage is crucial as the grounds relied on and documents provided at this stage are the only ones that may be relied on once the matter progress to the Tribunal and, ultimately, the courts. Failure to object to an assessment would mean the amounts assessed are due and payable.
Where a taxpayer has lodged a notice of objection to an assessment, the KRA may either:
If the KRA fails to issue an objection decision within 60 days, the taxpayer’s notice of objection is deemed allowed. This position has been litigated and upheld by the Kenyan courts.
Where a taxpayer is dissatisfied with a decision issued by the KRA, they may lodge an appeal before the Tribunal provided that the taxpayer pays a non-refundable fee of KES20,000 (approximately USD150) (this is the court of first instance for tax disputes). The documents required to lodge an appeal at the Tribunal include:
Tax Appeals Tribunal
A taxpayer seeking to initiate tax litigation may do so by filing a Notice of Appeal at the Tribunal within 30 days of being issued with the decision of the KRA. The taxpayer is thereafter required to file a memorandum of appeal accompanied by a statement of facts, the decision being appealed against and any other supporting documentation with 14 days of filing and serving the Notice of Appeal on the KRA. Where the tax in dispute is customs duties, the substantive appeal ought to be filed within 45 days of serving the Notice of Appeal.
Once the KRA has been served with the appeal, they will be required to file a statement of facts within 30 days.
The Tribunal will thereafter set the matter down for mention, during which the parties will decide how they would like the matter to proceed. Parties may opt to file witness statements or may simply opt to proceed by way of written submissions.
If the parties decide to proceed with an oral hearing, they shall file witness statements and appear before the Tribunal for cross examination before being granted an opportunity to file their written submissions. If the parties proceed through written submissions, they shall proceed to file and serve their submissions within the timelines given by the Tribunal.
In practice, the Tribunal often mentions the matter one final time to confirm compliance by the parties before retiring to render its judgment. The judgment is delivered upon notice. The parties are provided with a copy of the written and signed judgment.
Evidence is more instrumental in the initial stages of judicial tax litigation, that is, at the Tribunal stage rather than in the subsequent stages. This is because the Tribunal has jurisdiction to determine both matters of fact and questions of law. Appeals arising from any decision of the Tribunal are limited to questions of law. In essence, evidence is key at the notice of objection stage and when the matter is being heard before the Tribunal.
Taxpayers should ensure that they produce all the documentary evidence that they intend to rely on when lodging their notice of objection. Documents may not be produced at any other stage without leave of the judicial body.
Taxpayers may opt to call a witness at the Tribunal. The witness will be required to file a witness statement and appear before the Tribunal to be cross-examined. A witness may be a person who has intricate knowledge and details of the taxpayers’ affairs or a subject-matter expert who has technical knowledge that could assist the Tribunal in reaching the correct determination.
The burden of proof is on taxpayers. Where a taxpayer discharges their obligation to prove their position, the burden shifts to the KRA.
Taxpayers ought to take the long view in their engagements with the KRA. An interaction with the KRA, no matter how routine, may result in a dispute. As such, taxpayers ought to maintain a paper trail documenting their interactions with the KRA. Information in support of the taxpayer’s position ought to be provided to the KRA and filed at the Tribunal as there are several precedents where taxpayers have been found liable to pay taxes based on the simple fact that they failed to provide evidence. Taxpayers also ought to bear in mind the timelines within which certain actions ought to be done at the different stages of the tax disputes process.
The sources of law in Kenya include the Constitution, acts of parliament, judicial precedent or common law, general rules of international law and treaties and conventions ratified by Kenya.
This notwithstanding, the Kenyan courts consider and apply international best practice when it comes to tax disputes. They have considered material from the OECD as well as non-commonwealth jurisdictions, including the USA and the EU.
Taxpayers have the right to appeal an appealable decision to the Tribunal. If they are aggrieved by the decision of the Tribunal, they may lodge an appeal at the High Court and the court of appeal. There is no automatic right of appeal to the Supreme Court, which is the apex court in Kenya, but leave may be granted to do so in some instances.
In this context, an appealable decision is defined as an objection decision and any other decision made under a tax law other than a tax decision or a decision made while making a tax decision. A tax decision is defined as:
The first stage in the appeal process involves a taxpayer lodging an appeal at the Tribunal. This must be done within 30 days of being issued with an appealable decision by the KRA.
If a party is dissatisfied with the judgment of the Tribunal, they may appeal to the High Court on a question of law within 30 days of being notified of the judgment of the Tribunal, or within such further period as the High Court may allow.
Where a party is dissatisfied with the judgment of the High Court, the party may appeal to the Court of Appeal on a question of law within 14 days of the delivery of the decision by the High Court.
An appeal to the Supreme Court can only be made by first seeking the leave of the Court of Appeal. Leave is only granted where the matter is deemed to be of general public importance or where it relates to interpretation of the Constitution. The appeal must be lodged within 14 days of the delivery of the Court of Appeal’s decision.
The Tribunal is composed of a chairperson and members. The chairperson and members of the Tribunal are appointed by the Judicial Service Commission and are independent of the KRA. For each dispute, the Tribunal panel is composed of the chairperson, or a member appointed by the chairperson to preside over the proceedings, and at least three members, at least one of whom is an advocate of the High Court.
Appeals at the High Court are generally presided over by a single High Court judge from the commercial and tax division. The presiding judge of the division is responsible for the general management and distribution of business before the Court among the judges in the division.
At the Court of Appeal, the appeal is handled by the civil division of the Court of Appeal. The president of the Court is responsible for allocation of cases and the constitution of benches to hear disputes. Normally, the bench consists of three judges; however, parties may apply informally – but in writing – to the president of the Court with notice to the other party for an extended bench consisting of five or more judges of an uneven number.
The parties may thereafter appeal to the Supreme Court. The Chief Justice is responsible for the allocation of cases, constitution of benches and determination of sittings of the Court. While the Supreme Court is composed of seven judges, for the purposes of the hearing and determination of any proceedings, the Supreme Court shall comprise of at least five judges.
Kenya’s tax laws provide for an ADR process that permits tax disputes to be resolved without the need for litigation.
The Tribunal and courts uphold these provisions and often give the parties time to engage in the ADR process. It is, however, important to note that despite any engagement between the parties, the timelines and procedures in the judicial system, other than at the Tribunal, continue to run. The law provides that a dispute referred to ADR must be resolved within 120 days, failing which the matter is referred back for determination through the judicial process.
The ADR process is facilitated by a dedicated tax dispute resolution division that is part of the KRA. Parties to a tax dispute can opt to engage in the ADR process voluntarily, and the process involves them engaging in good-faith discussions on a without prejudice basis with a view to entering into an agreement and ultimately a consent. The law provides that ADR engagements must be concluded within 120 days.
Failure to resolve the dispute within the 120-day timeline will result in the matter proceeding before the Tribunal or the courts. Even then, the parties may still continue to engage with a view to resolving the matter out of court even as the judicial process continues.
Any agreement reached through the ADR process must be supported by the law. Parties cannot agree to resolve a dispute in a manner that is contrary to legislation. As such, ADR is not suited to resolve disputes that involve questions of law, but is ideal where the dispute revolves around matters of fact. Such issues include accounting and reconciliation issues and the accuracy of the figures set out in tax assessments. Generally, non-compliance that results in a principal tax liability being due and payable also crystallises punitive penalties and interest.
Kenya’s tax laws provide for three types of rulings, that is, public rulings, private rulings and advance binding rulings for customs matters.
Public, private and advance binding rulings are binding on the KRA and remain in place until they are withdrawn. This notwithstanding, tax disputes still arise in relation to issues covered by private, public and advance binding rulings. The courts, however, hold the KRA to the positions set out in these rulings. The courts have consistently found that such rulings create a legitimate expectation to the taxpayer on how taxes are to be administered.
There is no limitation on the tax head or the value of a dispute that may be subjected to the ADR process. The process is voluntary and conducted on a without prejudice basis; therefore, once the parties reach an agreement, there is no right of appeal.
Since there is no limitation on the nature and scope of tax disputes that may be subject to ADR, taxpayers may opt to settle transfer pricing disputes through ADR mechanisms.
When the tax authorities identify discrepancies and make additional tax assessments ‒ whether due to errors, misuse of tax credits or avoidance tactics through general anti-avoidance rules (GAAR) or special anti-avoidance rules (SAAR) ‒ it does not automatically subject the taxpayer to criminal offences. Initially, the response is administrative rather than criminal. The KRA pursues a single option.
The KRA generally tends to pursue criminal proceedings where a taxpayer has committed tax offences such as fraud.
This process begins with a complaint to the police, potentially by the KRA. Following an investigation, if there is sufficient evidence suggesting criminal activity, the case is referred to the Director of Public Prosecutions (DPP). The DPP then evaluates the evidence, deciding whether to pursue criminal charges based on the seriousness of the offence and the public interest.
The criminal procedure laws allow for private prosecution. This is done by seeking consent from the DPP. This means that the authority can also initiate criminal proceedings and prosecute the matters themselves through their prosecution department.
The tax authorities, however, refrain from initiating criminal proceedings in general or prosecuting the matters themselves.
The KRA only pursues a single option, that is, either the administrative process or the criminal process, in respect of each potential instance of non-compliance.
The tax authorities often initiate administrative processes rather than criminal tax cases because their intention is to recover the unpaid taxes. Furthermore, the burden of proof is on taxpayers in the administrative process. Under the criminal option, the KRA would have to prove a taxpayer’s guilt beyond reasonable doubt. This is much more difficult.
Criminal cases are dealt with by the criminal court system. The typical stages of criminal proceedings are as follows.
The tax laws provide that a person liable to a penalty or interest may apply in writing to the KRA for the remission of the penalty or interest payable, and such application shall include reasons. The KRA may remit, in whole or in part, the penalty or interest if it is satisfied that the remission is by reason of public interest, hardship or inequity or undue difficulty or expense in the recovery of the tax or any other reason occasioning inability. The KRA, however, needs to seek the approval of the Cabinet Secretary responsible for the National Treasury.
Currently, there is a tax amnesty in place that runs up to 30 June 2025. Under the terms of the amnesty, taxpayers may benefit from the remission of penalties and interest that crystallised out of non-compliance that occurred for periods prior to December 2023 if they pay the outstanding principal taxes.
The tax laws provide for compounding of offences whereby the KRA forfeits its right to prosecute the taxpayer where the taxpayer has admitted to committing a tax offence in writing and specifically requested the KRA to compound the offence. Where the KRA has compounded an offence, the taxpayer is not liable for prosecution or penalty in respect of the same act or omission.
Where a decision on a criminal tax offence has been made by the court of first instance, the decision may be appealed as per the dictates of the criminal laws. Where the case was first heard by the Magistrate Courts, any party may appeal to the High Court and subsequently the Court of Appeal.
Transactions that fall afoul of GAAR, SAAR, transfer pricing rules or anti-avoidance rules often give rise to administrative cases.
Kenya’s double taxation treaties provide for the mutual agreement procedure (MAP). Taxpayers are at liberty to trigger a MAP process under the relevant double taxation agreement. Uptake of the MAP process is very low, owing to the administrative process involved in the initiation of the process and the inevitable unwillingness of the involved tax jurisdictions to give up or part with their crystallised tax positions. In the few instances where the MAP process has been invoked, no amicable solutions have been found. The general practice is for taxpayers to make the relevant objections and appeals provided for in legislation. Please see 4. Judicial Litigation: First Instance and 5. Judicial Litigation: Appeals.
Kenya applies a simple limitation of benefits rule, which is enshrined in its domestic law. However, effective 1 May 2025, Kenya will adopt the simplified limitation of benefits under the Multilateral Convention to Implement Tax Treaty Related Measures to Prevent Base Erosion and Profit Shifting.
In the past, most transfer pricing disputes were resolved outside the court system through the domestic ADR mechanism. Taxpayers are, however, increasingly willing to have such cases litigated and decided by the domestic courts.
Kenyan law does not allow for advance pricing agreements.
All aspects of cross-border operations have generated litigation. The KRA, however, does not publish data on the exact number of cases and the cross-border issues arising therefrom. Said cases are, however, largely accessible to the public.
There is no applicable information in this jurisdiction.
There is no applicable information in this jurisdiction.
There is no applicable information in this jurisdiction.
There is no applicable information in this jurisdiction.
Kenya ratified the MLI on 8 January 2025, and the treaty will be effective from 1 May 2025. Kenya will not apply Part VI of the MLI.
There is no applicable information in this jurisdiction.
There is no applicable information in this jurisdiction.
There is no applicable information in this jurisdiction.
There is no applicable information in this jurisdiction.
Effective 27 December 2024, Kenya introduced a minimum top-up (MTU) tax payable where the combined effective tax rate of a resident person or a person with a permanent establishment (PE) in Kenya, and who is part of a multinational group having a consolidated annual turnover of at least EUR750 million in at least two of the four years immediately preceding the year of income under consideration, is less than 15%. This marks a significant development under Pillars One and Two.
There is no applicable information in this jurisdiction.
Disputes related to double taxation are generally resolved through the domestic judicial processes owing to the complexities and uncertainties of the MAP process mechanism provided in the relevant double tax treaties.
There is no applicable information in this jurisdiction.
Taxpayers are only required to pay filing fees of KES20,000 at the point of lodging an appeal at the Tribunal. There are generally no other fees payable.
The cost to file an appeal to the Tribunal regarding a decision from the KRA is KES20,000. This fee is paid by the taxpayer before the beginning of the proceedings. The fee is non-refundable.
Whilst there is no fee for litigating tax disputes before the courts, parties do pay fees for filing documents before the courts. These fees are dependent on the type of document being filed.
Generally, in disputes before the court system, costs follow the suit.
There is generally no indemnity but courts may award a taxpayer the costs of the suit.
Before the Tribunal, each party generally bears its own costs.
No costs or fees are payable in respect of the use of the ADR mechanism. The process is facilitated by employees of the KRA and, as a result, there are no costs.
This information is currently not readily available in the public domain.
This information is currently not readily available in the public domain.
This information is currently not readily available in the public domain.
Please see 2.6 Strategic Points for Consideration During Tax Audits and 4.5 Strategic Options in Judicial Tax Litigation. Taxpayers ought to consider the relative strengths and weaknesses of their individual cases and circumstances.
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Andrew.warambo@dentons.com www.Dentonshhm.comKey Changes in Tax Legislation and Policy
Taxing the digital economy: from digital service tax to significant economic presence tax
Global trade in goods and services is increasingly conducted over digital platforms as opposed to the traditional brick and mortar businesses that were the basis of formulating Kenya’s tax laws. This increased digitisation has expanded the reach of businesses and speeded up the flow of goods, services and capital. A person sitting in Nairobi can order goods online from China, provide services to a customer in Europe and invest in the US financial markets.
This shift in business models has raised significant issues about how countries can bring such transactions to tax. This is especially difficult in the context of developing countries, which tend to have limited capacity to do so. Drawing on the work of the OECD’s Base Erosion and Profit Shifting (BEPS) Action Plan, Kenya has made several attempts to tax the digital economy at different points over the last decade. These attempts have taken different forms.
Digital service tax
The earliest attempt to tax the digital economy was the digital service tax, which was introduced through the Finance Act, 2020. The tax applied at the rate of 1.5% on the gross transaction value. However, the tax was not applicable to non-resident entities with a permanent establishment (PE) in Kenya, and was fraught with challenges from its inception.
Firstly, according to the World Bank (Digital Service Tax: Country Practice and Technical Challenges, 2021), the application of the digital service tax posed global challenges to the implementation of a unified approach to Action 1 of the BEPs Action Plan. It was observed that there were differences in the general approach regarding how the tax should be implemented.
On the one hand, a group of countries including Kenya and Nigeria introduced a unilateral digital service tax on services provided by non-residents. On the other hand, other countries, mainly within the OECD, chose to adopt the significant economic presence taxation method. This disjointed approach maintained the status quo, in which there was no single, unified way to tax multinationals.
Secondly, in a Kenya ICT Action Network (KICTANet) policy brief, it was observed that the rules under the unilateral digital service tax were specifically designed to be limited in scope, in the sense that they tended to target user-related and platform-based digital businesses such as social media platforms, search engines and online marketplaces. This raised the complaint that the rules were discriminatory, particularly towards tech giants based in the United States.
Thirdly, the World Bank argued that the digital services tax saw the introduction of new principles, such as the “digital permanent establishment”, which carried a risk of creating ambiguities. These ambiguities mean that it would be difficult to bring a multinational corporation into a defined ambit of taxation. As such, there was a need for clear and similar rules.
In light of these challenges, Kenya has now shifted its approach once again by introducing the significant economic presence tax.
Significant economic presence tax
The significant economic presence tax is now provided under the Kenyan Income Tax (ITA). The ITA had previously prescribed the digital service tax, which has now been replaced.
The tax targets non-resident entities with a significant economic presence in Kenya earning money from the services they provide in the country through online platforms. A non-resident entity is considered to have a significant economic presence in Kenya if the user of its services is located in the country.
Notably however, the significant economic presence tax does not apply to:
When calculating the significant economic presence tax, the taxable profit for an entity will be deemed to be 10% of the gross turnover.
The USA has the largest tech companies in the world. The current US administration has complained about countries that levy “unfair” taxes on US corporations and has indicated that it will take action against the countries it deems to be the culprits. Whilst Kenya accounts for a tiny fraction of world trade, it will be interesting to see if this tax survives contact with this “new world order”.
Is Kenya finally settling for the minimum top-up tax?
The minimum top-up tax concept was introduced in Kenya on 27 December 2024. A minimum top-up tax is to be paid by a covered person where the combined effective tax rate in respect of a given year of income is less than 15%. A “covered person” is defined as a resident or a business with a PE in Kenya that is part of a multinational group.
The concept of a global minimum tax is derived from the Global Anti-Base Erosion (GloBE) Model Rules. These rules allow a jurisdiction to implement an additional tax on the low-taxed income of applicable taxpayers, bringing the combined tax rate up to 15%.
The introduction of this tax is meant to abolish the profit-shifting incentive for multinational enterprises that set-up within jurisdictions with low tax rates. This is famously called the “race to the bottom”. The global minimum tax is part of a Two-Pillar solution arising from the OECD/G20 Inclusive Framework on BEPS. This is geared towards resolving the challenges of economic globalisation and digitalisation. Kenya is a participant in the Two-Pillar solution, and this explains the introduction of the minimum top-up tax.
Which multinational groups are targeted?
A multinational group must have a consolidated annual revenue of at least EUR750 million. This revenue should be shown in the financial statements of the ultimate parent company for at least two of the previous four years preceding the tested year of income.
“Tested year of income” has not been expressly defined but it may be taken to mean the specific year in which the minimum top-up tax is being calculated. Essentially, it will be the year in which the Kenya Revenue Authority (KRA) assesses the combined effective tax rate.
What is the combined effective tax rate for the minimum top-up tax?
The combined effective tax rate for a covered person is arrived at as follows.
How is the payable tax calculated?
The tax amount payable is calculated by:
These costs and asset values can be adjusted as prescribed in regulations.
Implications of the tax
There would be an increased need for multinational corporations to invest in tax compliance measures in line with the taxation rules. Additionally, the targeted multinational enterprises would need to reconsider investment decision-making, in particular the investment in tax havens in a bid to avoid the tax rates in Kenya.
Looking into its crystal ball, the firm anticipates that challenges will arise with regard to the collection of financial data on multinational enterprises with robust businesses for tax purposes. Additionally, challenges may arise in accurately calculating the tax to be topped up for multinational businesses with extensive operations. This is yet another tax that might not survive contact with the real world.
Unpacking eTIMS: Kenya’s bold step towards transparent taxation
Introduction
The electronic tax invoice management system (eTIMS) was rolled out by the KRA in 2022 as an improvement to the existing electronic tax register (ETR) system. With the introduction of eTIMS, the traditional tax invoicing done using the ETR was replaced, facilitating the standardisation, validation and transmission of tax invoices to the KRA on a real-time or near-real-time basis. This move, which was aimed at curbing fraud by ensuring that the KRA has real-time visibility of sales – and with the roll-out beginning with VAT-registered businesses – is now enshrined in the Income Tax Act (ITA) and is a requirement for claiming business expenses for the purposes of income tax.
The journey of eTIMS
The KRA announced its intention to roll out eTIMS in 2021. The roll-out of eTIMS occurred in stages, with VAT-registered businesses being targeted first, in 2022, to onboard eTIMS for the issuance of tax invoices. VAT-registered businesses were required to either purchase a tax invoice management system (TIMS)-compliant ETR machine or incorporate a software solution into their invoicing process, accessible on various computing devices including desktop computers, laptops, tablets, smartphones and personal digital assistants. The targeting of VAT-registered businesses was informed by the fact that a legal framework existed for the implementation of eTIMS by these businesses, namely the Value Added Tax (Electronic Tax Invoice) Regulations, 2020. Despite the KRA’s noble efforts to use eTIMS to eliminate manual errors, mitigate fraud and generally improve efficiency, the uptake of eTIMS among VAT-registered businesses was slow, forcing the KRA to extend the multiple deadlines given for the onboarding of eTIMS.
The requirement for businesses to onboard eTIMS has now been extended to all persons engaged in business. To this end, the Value Added Tax (Electronic Tax Invoice) Regulations, 2020, which limited the requirement to comply with eTIMS to VAT-registered businesses, was repealed, and the Tax Procedures Act was amended to mandate the use of eTIMS by all persons engaged in business, with the proviso that the commissioner may, via a notice in the Gazette, exempt a person from this requirement. Despite the KRA’s best efforts to extend the use of eTIMS to all persons engaged in business, the uptake suffered the same fate as the roll-out to VAT-registered businesses.
Implementation of eTIMS
In implementing eTIMS, the KRA aimed to streamline the tax administration process by reducing malpractice in tax compliance, especially in relation to illegitimate business expense claims, providing internet solutions free of charge, offering flexibility in respect of the solutions by providing various computing device options, providing a platform that would allow taxpayers to maintain a record of invoices issued via the taxpayer portal and simplifying return filing for taxpayers. This was done through various modules via which businesses and individuals could invoice using eTIMS, covering the purchase of a TIMS-compliant ETR device, the use of internet software and the use of an unstructured supplementary service data (USSD) code on a mobile device.
However, this implementation was not received in the same spirit as it was intended. On the contrary, businesses raised concerns about the high costs associated with the acquisition of TIMS-compliant ETRs, the high resource requirements, such as internet connectivity to use the software and devices, the inaccuracy of the information captured and the unavoidable teething problems associated with the integration of any new software or technology. As a result, the KRA reported that, as of 1 January 2024, only 1% of all businesses operated in Kenya had onboarded eTIMS. To mitigate this problem, the KRA has undertaken substantial taxpayer education programmes providing forums for constant engagement and training, as well as offering the necessary support throughout the onboarding process. Nonetheless, challenges persist.
Future outlook
The KRA should be vigilant and continue to make significant efforts to enhance the uptake of eTIMS. Part of the reason for the low uptake of eTIMS is misconceptions about the system, as well as a lack of trust by the public in any actions of “the taxman”. The KRA should be innovative in addressing the reasons for the poor uptake as well as continue being innovative in developing new strategies and technologies for the implementation of eTIMS. A significant innovation in this regard was an amendment brought about by the Tax Laws (Amendment) Act, 2024, which provided an option for reverse invoicing whereby a purchaser may raise an invoice on behalf of the seller. This amendment rests on the fact that the purchaser is the one who intends to expense these costs, which goes a long way towards enhancing compliance. Other avenues for improvement include further refinement of the eTIMS platform – such that it is more accessible, cost-effective and user-friendly – to foster broader acceptance and enhance overall compliance.
The evolution of eTIMS in Kenya marks a significant step towards modernising tax administration and enhancing transparency in business transactions. While its implementation has encountered notable challenges – including low uptake, infrastructural barriers and public scepticism – the intentions behind eTIMS remain critical to improving tax compliance.
Kenya ratifies the MLI – a global fix for the gaps and mismatches in international tax rules
Kenya ratified the Multilateral Instrument (MLI) to Implement Tax Treaty-Related Measures to Prevent BEPS on 8 January 2025. The MLI will come into force in Kenya on 1 May 2025, underscoring the country’s commitment to global standards aimed at curbing aggressive tax planning.
BEPS refers to strategies by multinational enterprises exploiting mismatches in different countries’ tax regimes, shifting profits to low- or zero-tax jurisdictions. Such a race to the bottom reduces corporate tax payments, undermines fair competition and deprives governments of vital revenue. By adopting the MLI, Kenya seeks to close these loopholes and champion a fairer, more transparent international tax system, with expected outcomes including reduced treaty abuse, enhanced revenue collection and stronger cross-border co-operation.
Key features of the MLI and Kenya’s implementation
The MLI introduces uniform anti-avoidance provisions across double taxation agreements (DTAs) without requiring separate renegotiations for each treaty. Its core objectives include preventing artificial profit shifting, addressing hybrid mismatch arrangements and tightening oversight of PE rules in line with the OECD/G20 BEPS framework.
Under Kenya’s ratification process, specific DTAs have been identified for modification via the MLI – including treaties with Canada, Denmark, France, India, Italy, Qatar, South Africa, Sweden, the United Arab Emirates, the United Kingdom and the Seychelles. Updating these DTAs in line with global norms is designed to stem abusive tax practices and reinforce the integrity of Kenya’s treaty network.
Practical implementation measures
Kenya’s approach under the MLI draws heavily on limitation on benefits (LOB) provisions rather than a principal purpose test (PPT). Already embedded in Section 41(2) of the Income Tax Act, LOB rules are now reinforced by the MLI’s simplified LOB framework under Article 7(8). The combined effect is to deny treaty benefits to entities that do not meet certain qualifying criteria, targeting treaty “shopping” and other avoidance tactics.
In addition, the MLI tightens dependent agent PE rules, discouraging structures (like particular commissionaire arrangements) used to avoid establishing a taxable presence in Kenya. The MLI also strengthens the mutual agreement procedure (MAP), creating clearer avenues to resolve disputes arising under DTAs. Collectively, these steps aim to boost transparency and fairness in cross-border taxation.
Practical implementation and interpretation issues
Despite the MLI’s promise of more co-ordinated anti-avoidance rules, its application can create complexities for both Kenyan taxpayers and the KRA. New or amended treaty provisions will require careful analysis to ensure consistent interpretation. Any lack of clarity in applying these rules could spur an uptick in disputes under the covered DTAs.
To mitigate these risks, policymakers and tax administrators should work to align each relevant DTA’s text with the newly adopted MLI provisions, as well as invest in robust training for KRA officials. It would also be prudent to revisit future or pending DTAs not currently covered by the MLI to maintain a uniform approach. This would help avoid a patchwork of treaty rules that might confuse taxpayers and inadvertently generate further controversy.
Conclusion
Kenya’s ratification and subsequent implementation of the MLI marks a critical step towards joining global efforts to tackle aggressive tax planning. While the initial roll-out may bring practical and interpretational questions, a strategic focus on capacity building, taxpayer education and clear guidance can help Kenya harness the full benefits of enhanced tax transparency and international co-operation.
By aligning its network of DTAs with international standards, Kenya can strengthen its reputation as a stable, rules-based environment for cross-border business. In doing so, the country is poised to remain a leading investment destination in Africa – reassuring investors that fair and consistent tax treatment is a core priority while still preserving the competitive advantages of its broader economic and political landscape.
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